Effects of Information on Perceived Crowding and Encounter Norms

People receive information about visiting places from a variety of sources, and it is important to understand how information affects recreation experiences. This study examines how different information treatments describing a recreation place influence perceived crowding and encounter norms. The study location was the Jungmoeri area of Mudeungsan Provincial Park (MPP) in Korea. Data were collected from 50 college students utilizing a series of simulated moving pictures in a laboratory setting. Respondents were given information describing three different types of conditions and experiences (nature preserve, transition/buffer, and developed area), plus a no information control. Results showed that information influenced perceived crowding and encounter norms. For the range of encounter numbers depicted in the photos, the nature preserve treatment produced higher crowding ratings and lower tolerances for encounters, the developed area treatment produced lower crowding ratings and higher tolerances, and the transition/buffer and the control were in between. Information treatments also influence the perceived importance of encounter numbers, and importance was highest for the nature preserve. Management implications are discussed.     

Effects of Soundscapes on Perceived Crowding and Encounter Norms

Soundscapes in recreation settings are becoming an important issue, but there are few studies of the effects of sounds on recreation experiences, especially crowding perceptions and encounter norms. This study compared effects of six types of sounds (an airplane, a truck engine, children playing, birds, water, and a control) on perceived crowding (PC) and encounter norms for hikers. Data were collected from 47 college students through lab experiments using simulated images, with moving hikers inserted in the original photo taken in the Jungmeori area of Mudeungsan Provincial Park in Korea. Overall, the motor-made sounds of the airplane and truck engine increased PC and decreased acceptability ratings, and the natural sounds of birds and water decreased PC and increased acceptability ratings. Ratings of the sound of children playing were similar to those in the control (i.e., no sound). In addition, as numbers of hikers increased, the overall effects of sounds decreased, and there were few significant differences in PC or acceptability ratings at the highest encounter levels. Theoretical and methodological implications are discussed.     

Problems of Outdoor Recreation: The Effect of Visitors’ Demographics on the Perceptions of Termessos National Park, Turkey

Visitor demographics, perceptions and their relationships are investigated to determine the problems and issues for outdoor recreation, which has been a neglected part of the Turkish national park system, using the case of Termessos National Park, located in the south of Turkey. The park is attractive for both its historical and natural resources. Five demographic characteristics (gender, age, nationality, education level and income level) were used to test perceptions of the park resources, preference for number of groups and perception of crowding. The data was collected via a questionnaire survey administered on-site. Chi-square tests demonstrated that perceptions are significantly influenced by the nationality of respondents. Archaeological ruins were perceived as the most popular park resource, and were more appreciated by the older age groups, French visitors and those with higher education. Although the park was not perceived to be crowded, at least 25% of all age groups and 30% of all nationalities preferred not to encounter any other groups, whereas a significant majority of Turkish visitors (over 95%) did not mind having one or two groups present during their visit. Visitors with higher education and income levels preferred to encounter fewer groups. At least 60% of the visitors were comfortable with the actual condition of the park. The trails, signage and brochures were considered major problems. As an integrated part of the ruins, redesign of trails was perceived as necessary. Signage was perceived to be the second most important problem, which is also related to trails and orientation, whereas brochures were suggested as supplementary materials.     

Congruence Among Encounters,Norms, Crowding,and Management in a Marine Protected Area

Over the past few decades, recreation and tourism use has increased at many marine protected areas, generating concerns about impacts of this increasing use on experiences and conditions at these areas (e.g., crowding, conflict). This article uses data from Molokini Shoal Marine Life Conservation District in Hawai’i to examine: (a) reported encounters, crowding, normative tolerances for various use levels, and support of use related management strategies at this site; and (b) whether users who encounter higher use levels than their norms feel more crowded and are more supportive of restrictive management strategies. Data were obtained from onsite pre-trip and post-trip questionnaires of 712 passengers on commercial snorkel and dive tours visiting this site. Norms were measured with acceptance of 12 photographs depicting levels of boat use. On average, users would accept seeing no more than approximately 16 boats at one time at Molokini and this number was observed on over 20% of trips to the site. Although the majority of users expected to escape crowds at Molokini, 67% felt crowded and up to 79% supported actions that would directly restrict use at this site (e.g., limit number of boats). Users who encountered more boats than their normative tolerance felt more crowded and were more supportive of these management strategies. Findings suggest that this marine protected area is operating over its capacity and management is needed to improve experiences and conditions.     

Is this trail too crowded? A choice experiment to evaluate tradeoffs and preferences of park visitors in Garibaldi Park,British Columbia

Large crowds in parks can be a problem for park managers and visitors. However, perceptions of crowding are difficult to measure due to coping mechanisms deployed by park visitors. Furthermore, perceptions of crowding should not be measured in isolation, but rather as part of a suite of conditions that comprise the visitors’ outdoor experience. We used a dichotomous choice experiment with visual images and eight attributes to estimate park users’ utilities associated with their visitor experience in Garibaldi Provincial Park in British Columbia, Canada. Our visual method allowed us to control for background view and compare user preferences on hiking trails with preferences at final destinations. We find that utilities are more sensitive to crowding at viewpoints than to other aspects of the outdoor experience. Thus, visitor satisfaction and crowding perceptions are more likely to be defined by where visitors have these encounters rather than the total number of encounters.     

Establishing management standards: Selected examples of the normative approach

The importance of developing evaluative standards for judging the acceptability of impacts caused by recreation is common to all recent natural resource management frameworks. A normative model has been advanced as a useful way to conceptualize, collect, and organize empirical data representing standards for resource management issues. This article summarizes the findings from social and ecological research to illustrate the utility of the normative approach from a manager's perspective. The social data (e.g., encounter norms, proximity norms, and tolerances for launch wait times) were obtained from 13 different study sites, while the ecological data (e.g., tolerances for the amount of bare ground, size of fire rings, instream flows, and wildlife management practices) were collected at three specific sites and from one statewide survey, Findings from the social research indicated that encounter norms exist for particular types of contacts with certain types of visitors at particular places and for certain types of experiences. The recreationists reported norms for acceptable distances between individuals, encounters with others at campsites or attractions, and waiting times to run rapids. These social norm evaluation techniques were also shown to be transferable to normative evaluations of ecological impacts. The users had opinions about ecological impacts and were willing to express them. In addition, the ecological norms were of moderate to high intensity. It is argued that the usefulness of normative approaches lies in their ability to characterize group agreement about appropriate use conditions or impact levels for a particular recreation experience, thus providing the evaluative information needed to establish management standards.     

Toward the Improvement of Trail Classification in National Parks Using the Recreation Opportunity Spectrum Approach

Trail settings in national parks are essential management tools for improving both ecological conservation efforts and the quality of visitor experiences. This study proposes a plan for the appropriate maintenance of trails in Chubusangaku National Park, Japan, based on the recreation opportunity spectrum (ROS) approach. First, we distributed 452 questionnaires to determine park visitors’ preferences for setting a trail (response rate = 68 %). Respondents’ preferences were then evaluated according to the following seven parameters: access, remoteness, naturalness, facilities and site management, social encounters, visitor impact, and visitor management. Using nonmetric multidimensional scaling and cluster analysis, the visitors were classified into seven groups. Last, we classified the actual trails according to the visitor questionnaire criteria to examine the discrepancy between visitors’ preferences and actual trail settings. The actual trail classification indicated that while most developed trails were located in accessible places, primitive trails were located in remote areas. However, interestingly, two visitor groups seemed to prefer a well-conserved natural environment and, simultaneously, easily accessible trails. This finding does not correspond to a premise of the ROS approach, which supposes that primitive trails should be located in remote areas without ready access. Based on this study’s results, we propose that creating trails, which afford visitors the opportunity to experience a well-conserved natural environment in accessible areas is a useful means to provide visitors with diverse recreation opportunities. The process of data collection and analysis in this study can be one approach to produce ROS maps for providing visitors with recreational opportunities of greater diversity and higher quality.     

Comparing Onsite and Offsite Methods for Measuring Norms for Trail Impacts

This study examined the comparability of onsite and offsite methods for measuring norms for trail impacts using photo/survey techniques. A total of 449 subjects participated in a study of Mudeung-Mountain Provincial Park, Gwang-Ju, Korea. For the overall photo evaluation method (OPEM), respondents rated the acceptability of bare soil area for each of a series of photographs. For the specific photo evaluation method (SPEM), respondents selected a photograph that illustrated the largest acceptable proportion of bare soil area from a series of 10 photographs. Overall, there were no substantial differences in maximum acceptable impacts between onsite (onsite-I visitor group surveyed at the actual trail points and onsite-II departing visitor group surveyed at the exit area) and offsite (students surveyed in a laboratory setting) groups for the two norm measurement alternatives (OPEM and SPEM). Subjects’ difficulty ratings were low for both methods, and there were no substantial differences in norms between individuals with high and low levels of experience at the park. The offsite method appears to be substitutable for onsite methods in this particular study area, which is a frontcountry setting with a relatively simple range of recreation opportunities. Implications and further studies are discussed.     

Application of the wilderness travel simulation model to the Appalachian Trail in Vermont

The wilderness travel simulation model estimates complex recreation use patterns in park and wilderness environments. The model was applied to a section of the Appalachian Trail in Vermont, a linear, long-distance, multiple-access trail system characteristic of the eastern United States. Many portions of the trail, including the study area, are now experiencing high use. The model estimated the average number of trail encounters per party day to be 3.3 and the average number of camp encounters per party night to be 2.3. Other measures of recreation use were also estimated that should prove useful to trail management and administration. Three trail management scenarios were tested, providing several preliminary insights to managers: the desirability of use redistributions as opposed to across-the-board reductions and needed emphasis on spatial use patterns and campsite encounters. Only minor modifications to the program were needed in applying the model to the trail environment and the model functioned accurately according to the validity tests performed.     

Past On-Site Experience,Crowding Perceptions,and Use Displacement of Visitor Groups to a Peri-Urban National Park

Past on-site experience was linked to the crowding perceptions and use displacement of 383 on-site visitors to the peri-urban Danube Floodplains National Park, Austria. Three visitor groups were determined according to their area experience: local residents from Vienna and rural communities, having the highest level of experience; regional visitors from the city and eastern Austria; and tourists from Austria and abroad with the lowest degree of experience. Crowding perceptions were significantly different across the user groups. More than 50% of local residents perceived the national park as crowded, whereas only 27% of regional visitors and 19% of tourists reported such an evaluation. Even among local residents and regional visitors, respondents with more on-site experience expressed a greater impression of a crowded park. Differences in crowding evaluations between local rural and urban residents and between regional rural and urban visitors were not found. For 27% of local residents and 15% of regional visitors, use levels were so unacceptable that they displaced temporally and spatially, whereas use displacement was relatively irrelevant for tourists. The use displacement strategies involved differ among the three user groups. Management implications were discussed, taking the specific situation of the small national park on the urban-rural fringe into consideration.     

Urban early adolescents,crowding and the neighbourhood experience: A preliminary investigation

This interview study focused on urban early adolescents' conscious experiences of high density conditions. Thirty children residing in apartments in two boroughs of New York City (Brooklyn and Manhattan), participated in this study. Control variables included income level, age, family constellation, and length of residence. Sex, apartment density, building size and neighbourhood density served as classification variables. The interview lasted approximately forty minutes and addressed the following issues.Personal conceptualizations and definitions of crowding.Evaluation of the children's perceived neighbourhood.Peer relationships.Perceived social and physical opportunities and constraints.Interviews were tape recorded, transcribed and content analyzed.The children's conceptualizations of crowding emphasized large numbers of people, spatial restriction and an aversive experience of the situation as relevant components of the crowding construct. The restriction of behavioural choice as it relates to goal postponement and the child's efforts to come to terms with larger organizational social structures, underlined the interpretation of crowding as a socio-physical stressor. While information overload was depicted as another relevant characteristic of crowding situations, its aversive experience was mediated by the presence of known others. Even though this diversity on social and physical levels was often experienced as stressful, it was also positively viewed in situations where interpersonal contact or a sense of familiarity were not overriden by other situation demands.Boys tended to spend more time in their neighbourhood engaged in a broader range of activities than girls. In this sample, boys also took less part in structured group activities and rated their neighbourhoods somewhat more positively than girls. Girls experienced less freedom and more social restrictions in exploring and actively interacting with their extended surroundings than boys.The issues of movement and situationally imposed behavioural restriction were central themes in children's conscious experiences of high density situations. Emphasis was placed on physiological arousal linked to the perception of aversive social qualities of high density situations. It appears that an increase in the need to act out is more a function of the child's awareness of having to conform to external norms, or experiencing a loss of perceived social control in situations where vigilance is required, than a clear cognisance of spatial restrictions.The investigation of the impact of high density conditions on the child's sociocognitive development and identity formation is viewed as potentially fruitful directions for future research.     

The Influence of Place Attachment and Experience Use History on Perceived Depreciative Visitor Behavior and Crowding in an Urban National Park

Research on recreational place attachment suggests that place identity, or the emotional/symbolic ties people have to places, and place dependence, which describes a functional attachment to a specific place, influence the perception of social and environmental site conditions. Recent research, however, has found that place attachment is not always a predictor of such perceptions. This study investigated the influence of place attachment and experience use history on the perception of depreciative visitor behavior, recreation impacts and crowding in an urban national park. In 2006, 605 on-site visitors to the heavily-used Viennese part of the Danube Floodplains National Park were asked about past experience, place attachment, perceptions of depreciative visitor behavior, crowding, changes in visitor numbers during the past ten years, and recreation impacts on wildlife. Confirmatory factor analysis confirmed the two dimensions of place attachment. Linear regression analyses found that place identity and place dependence were related to some perceived depreciative visitor behaviors and visitor number changes but not to crowding, while experience use history additionally related to perceived crowding. Visitors with higher place attachment and past experience were more sensitive to social and environmental site conditions. Management implications of the findings are discussed.     

Visitor Assessment of the Mandatory Alternative Transportation System at Zion National Park

Transportation infrastructure in national parks has historically been designed for the automobile. With more vehicles in the parks, visitors found themselves in circumstances more reminiscent of a city than a park. Traffic jams, overcrowding, illegal parking, horn honking, and idling vehicles became common, creating stress and contributing to air and noise pollution, the very things visitors were hoping to get away from. Park managers began searching for alternatives, including shuttle systems. Many national parks have implemented optional shuttle systems, but relatively few have completely closed roads to vehicles, transporting visitors on mandatory shuttles. Zion National Park instituted a mandatory shuttle system in May 2000 to relieve crowding and congestion in the main canyon and to protect natural resources. Taking a longitudinal approach, attributes of the shuttle (e.g., crowding, accessibility, freedom, efficiency, preference, and success) were assessed with experiential park factors (e.g., scenic beauty, naturalness, solitude, tranquility, air quality, and soundscape) in 2000, 2003, and 2010 by surveying shuttle-riding park visitors. While visitors initially reported a few reservations about the shuttle system, by 2003, the majority rated the system successful. Ratings of all shuttle-related variables, except crowding, improved over the decade. Improvements were greatest for freedom, accessibility, and efficiency. Multiple regression found overall shuttle success to be mediated by preference, freedom, accessibility, efficiency, and comfort. Experiential variables assessing park conditions followed a similar pattern, with improved ratings as the decade progressed. Results provide important insights into the visitor experience with mandatory alternative shuttle systems in national parks.     

Managing brown bears and wilderness recreation on the Kenai Peninsula,Alaska, USA

The Russian River-Cooper Lake-Resurrection River trail system, on the Kenai Peninsula, Alaska, traverses essential brown bear habitat. To set management guidelines for this area, the trail system was monitored using questionnaire cards and electronic trail counters from 1984 through 1987. This helped to determine the extent and type of human use and human-bear encounters in the area. Management recommendations were intended to reduce the potential displacement of brown bears by hikers and to inform wilderness users of the proper camping techniques to avoid attracting bears to the campsite. An average of 5800 visitors hiked or camped along the trail system each year. Encounters between hikers and brown bears averaged 7/yr while encounters with black bears averaged 35/yr. Minor problems occurred with both the electronic trail counters and the questionnaire. Modilications to these methods are discussed. A Limits of Acceptable Change format should be considered for the trail system to determine the character and future direction of recreational activities and monitoring of the trail system should continue in the future.     

Toward an Understanding of Norm Prevalence: A Comparative Analysis of 20 Years of Research

/ Norms are defined as evaluative standards regarding individual behavior or conditions in a given context. They define what behavior should be, rather than actual behavior. Norm prevalence refers to the proportion of individuals in a population who can articulate a norm in a given evaluation context. This paper empirically examines the prevalence of encounter norms in 56 evaluation contexts. Data for this comparative analysis were obtained from 30 studies that used a single-item question asking recreationists to indicate the highest number of encounters they would tolerate before the experience changed. Four predictor variables were examined: (1) type of resource, (2) type of activity, (3) type of encounter, and (4) question response format. As anticipated, norm prevalence varied by type of resource (backcountry or frontcountry), type of encounter (no conflict versus conflict), and question response format (two-category implicit, two-category explicit, and three-category). These three independent variables explained 64% of the variance in norm prevalence. Also as hypothesized, there was no relationship between type of activity (consumptive or nonconsumptive) and norm prevalence. Implications for future research and management are discussed; it is argued that prevalence is an important characteristic of social norms.     

Trail erosion patterns in Great Smoky Mountains National Park

All the maintained trails in Great Smoky Mountains National Park were surveyed for width, depth, and a variety of types of erosion. Trail erosion is related to a number of environmental variables, including vegetation type, elevation, trail slope, and section of the park. Open grass balds and spruce-fir forest are the most erosion-sensitive plant communities, and the xeric oak and pine types are the least sensitive. Trails in virgin or mature forest tend to be in poorer condition than those in successional areas. The most important physical factor is the slope of the trail.Trails in the Tennessee district are in slightly poorer condition, on the average, than those in the North Carolina district, but the Appalachian Trail is more eroded than either. A poor section of the park may have ten times the erosion of a good section. On an allpark basis, water erosion is the most important problem, with 15% of the trail surface affected.A comparison of visitation patterns with trail condition indicates that redistribution of use would help to mitigate some erosion problems. Because trail condition is correlated to physical environmental factors, however, some sites will require intensive maintenance, even if visitation is low.The data from this survey have already been used in environmental analysis of proposed developments within the park and can be applied to long-range planning for the park trail system as a whole.     

Modelling visitor groups' intentions to displace from an urban trail: a combined stated preference and video monitoring approach

Depending on gender and activity, overcrowding and safety concerns may detract from urban green space use. Differences in use displacement intentions from a recreational trail in a forest in Vienna were investigated for male and female walkers as well as male and female dog-walkers (N = 425) using an image-based stated preference model. The trail scenarios were depicted as digitally calibrated images that systematically displayed combinations of levels of crowding with different mixes of user types and visitor behaviour. Visitors were asked whether the presented recreation scenario was so unacceptable that they would shift their use away from the presented trail. Hours and days of stated non-use of the recreation trail by various user groups are estimated by integrating the results of the behavioural model with annual visitation data. Use displacement intentions differed by gender and activity. High use levels were a greater concern for all respondents than very low use levels, particularly for female dog-walkers. However, only a small proportion of the recorded hours were heavily used. Safety concerns about very low use levels reduced the potential times of forest use for female walkers without a dog.     

Visitor impact on backcountry campsites in the Great Smoky Mountains

Over the last decade the Great Smoky Mountains National Park (GSMNP) has experienced a tremendous increase in visitation, especially in backcountry camping. In 1976 there were an estimated 117,500 backcountry visitor nights, with a peak of 16,865 visitor nights in April. The high use season extends from March to October. Visitation tends to be concentrated in certain sections of the park and at specific sites. The Appalachian Trail, which includes about 8 percent of the maintained trail mileage, carried 32 percent of the visitor nights in 1976.Campsite disturbance is also concentrated in specific sites and sections of the park. Maximum camping disturbance per km of maintained trail was 3,400 m² for the sites on the Appalachian Trail. Shelter sites have more visitation per site and more total disturbance per site than open campsites, but shelters tend to have less intensive disturbance, such as bare soil, because they concentrate trampling impacts. Visitation levels were strongly correlated with disturbances such as bare soil at open campsites. Visitation was significantly correlated to the number of firepits at shelter sites but not to other types of disturbance. Regressions indicate that for each additional visitor night at a site (annual average), one can expect an additional 9 m² of total disturbance and 1 m²of bare soil. The distance of a site from the nearest road was not significantly correlated with damage or visitation. Elevation was correlated to visitation levels, especially in the case of the shelters. More legal sites and large illegal sites are in mesic forest types. Illegal camping accounted for 10 percent of the total camping disturbance.The data imply that the suggested removal of shelters will require redistribution of visitor use or replacement developments, such as tent platforms, in order to mitigate damage. Zone camping is a possible alternative but presents difficulties because campers may concentrate in certain plant communities and topographic positions.     

Norms for Behavior and Conditions in Two National Park Campgrounds in Korea

/ This study was conducted to examine norm prevalence, norm agreement, and norm stability in an international setting. Data were collected at two campgrounds in Chiri-Mountain National Park, Korea, in 1993 and 1994. Results showed that a high proportion of users could specify norms for various types of campground impacts. Users who rated high importance on impacts tended to show a higher level of norm prevalence. Generally there were differences in social norms and norm agreement across locations. Among those impacts that showed differences, social norms in a less developed area were more restrictive and norm agreement was higher. The results of this study are consistent with normative studies conducted in North America, suggesting that a normative approach can be applied in a variety of settings. Social norms for selected impact indicators were also stable over a one-year time period. Implications are discussed.KEY WORDS: Norms; Norm prevalence; Norm agreement; Norm stability     

The Tourism Carrying Capacity of Underwater Trails in Isabel Island National Park, Mexico

The popularity of ecotourism in the marine protected areas of Mexico has increased over the last 10 years; in particular there is a large development of a SCUBA diving industry in the Mexican Pacific including Isabel Island. Given the risks associated with human activity in the marine environments around this island, we propose two ecotourism management strategies: (1) the creation and use of underwater trails, and (2) the estimation of the specific tourism carrying capacity (TCC) for each trail. Six underwater trails were selected in sites that presented elements of biological, geological, and scenic interest, using information obtained during field observations. The methodology used to estimate the TCC was based upon the physical and biological conditions of each site, the infrastructure and equipment available, and the characteristics of the service providers and the administrators of the park. Correction factors of the TCC included elements of the quality of the visit and the threat and vulnerability of the marine environment of each trail (e.g., divers’ expertise, size and distance between groups of divers, accessibility, wind, coral coverage). The TCC values ranged between 1,252 and 1,642 dives/year/trail, with a total of 8,597 dives/year for all six trails. Although these numbers are higher than the actual number of recreational visitors to the island (~1,000 dives per year), there is a need for adequate preventive management if the diving sites are to maintain their esthetic appeal and biological characteristics. Such management might be initially directed toward using only the sites and the TCC proposed here.