Management practices as antecedents of safety culture within the trucking industry: similarities and differences by hierarchical level

PROBLEM: A homogeneous perception of safety is important for the achievement of a strong safety culture; however, employees may differ in their safety perceptions, depending on their position and/or hierarchical level within the organization. Moreover, there is limited information on the antecedents of safety culture. This study examines how safety training, driver scheduling autonomy, opportunity for safety input, and management commitment to safety influence individuals' perceptions of safety culture. METHOD: Data for this study were drawn from 116 trucking firms, stratified by three safety performance levels. The data were collected from drivers (lowest hierarchical level), dispatchers (medium hierarchical level), and safety directors (highest hierarchical level), regarding their perceptions of their respective corporate safety cultures. Perceptions of safety culture were analyzed through a linear regression using dummy variables to differentiate among the three hierarchical groups. The resulting model allowed for examination of the specific antecedents of safety culture for the three employee groups and the extent to which the hierarchical groups were in agreement with each other. RESULTS: Driver fatigue training, driver opportunity for safety input, and top management commitment to safety were perceived to be integral determinants of safety culture in all three groups. IMPACT ON INDUSTRY: Trucking firms seeking to strengthen employees' perceptions of safety culture might begin by improving these safety management practices while appreciating that they may have a different impact depending on the employee's hierarchical position (e.g., drivers' perceptions of safety culture are more influenced by top management commitment and driver fatigue training). A fourth safety practice examined, driver scheduling autonomy, was not found to be instrumental in shaping safety culture for any of the three hierarchical levels. Consistent with previous research, implementation of stronger safety cultures should result in fewer accidents.     

Predicting safety culture: the roles of employer, operations manager and safety professional

Introduction: This study explores predictive factors in safety culture. Method: In 2008, a sample 939 employees was drawn from 22 departments of a telecoms firm in five regions in central Taiwan. The sample completed a questionnaire containing four scales: the employer safety leadership scale, the operations manager safety leadership scale, the safety professional safety leadership scale, and the safety culture scale. The sample was then randomly split into two subsamples. One subsample was used for measures development, one for the empirical study. Results: A stepwise regression analysis found four factors with a significant impact on safety culture (R² = 0.337): safety informing by operations managers; safety caring by employers; and safety coordination and safety regulation by safety professionals. Safety informing by operations managers (ß = 0.213) was by far the most significant predictive factor. Impact on industry: The findings of this study provide a framework for promoting a positive safety culture at the group level.     

中海石油企业安全文化建设

企业安全文化建设既是中海石油自身持续、稳定发展的客观需要 ,也是新形势下企业内、外部环境变化的客观要求。通过不断完善企业安全文化系统工程及其管理体系 ,将安全生产工作提高到文化的高度去认识 ,依靠安全文化的潜移默化作用 ,提高全体员工的安全意识和整体安全文化素质 ,让“我要安全”、“我会安全”贯穿于生产经营活动的所有时空、每一个环节 ,树立“以人为本的绿色能源生产企业”的良好社会形象 ,大力推广“本质安全化”理念 ,增强企业的抗风险能力和竞争能力     

安全文化的激励机制在企业中的应用

通过行为模型,分析了企业中安全管理者与职工心态对立的原因,认为目前管理者奖罚手段运用失衡是产生这种局面的重要原因。从安全文化的角度提出了相应对策。     

Mental models of safety: do managers and employees see eye to eye?

PROBLEM: Disagreements between managers and employees about the causes of accidents and unsafe work behaviors can lead to serious workplace conflicts and distract organizations from the important work of establishing positive safety climate and reducing the incidence of accidents. METHOD AND RESULTS: In this study, the authors examine a model for predicting safe work behaviors and establish the model's consistency across managers and employees in a steel plant setting. Using the model previously described by Brown, Willis, and Prussia (2000), the authors found that when variables influencing safety are considered within a framework of safe work behaviors, managers and employees share a similar mental model. The study then contrasts employees' and managers' specific attributional perceptions. Findings from these more fine-grained analyses suggest the two groups differ in several respects about individual constructs. Most notable were contrasts in attributions based on their perceptions of safety climate. When perceived climate is poor, managers believe employees are responsible and employees believe managers are responsible for workplace safety. However, as perceived safety climate improves, managers and employees converge in their perceptions of who is responsible for safety. IMPACT ON INDUSTRY: It can be concluded from this study that in a highly interdependent work environment, such as a steel mill, where high system reliability is essential and members possess substantial experience working together, managers and employees will share general mental models about the factors that contribute to unsafe behaviors, and, ultimately, to workplace accidents. It is possible that organizations not as tightly coupled as steel mills can use such organizations as benchmarks, seeking ways to create a shared understanding of factors that contribute to a safe work environment. Part of this improvement effort should focus on advancing organizational safety climate. As climate improves, managers and employees are likely to agree more about the causes of safe/unsafe behaviors and workplace accidents, ultimately increasing their ability to work in unison to prevent accidents and to respond appropriately when they do occur. Finally, the survey items included in this study may be useful to organizations wishing to conduct self-assessments.     

Safety management system: Development and validation of a multidimensional scale

The literature has recognised that implementing a safety management system is the most efficient way of allocating resources for safety, since it not only improves working conditions, but also positively influences employees’ attitudes and behaviours with regards safety, consequently improving the safety climate. The safety climate and the safety management system are considered basic components of the firm's safety culture in various models. However, the literature has focused more on measuring the safety climate, while few studies have correctly tested the psychometric properties of the instruments used to measure how advanced the firm's safety management system is. This paper reviews the most important works on safety management, with the aim of developing a measurement scale operationalising the safety management system concept, and subsequently calculating its reliability and validity. For this purpose, exploratory factor analyses and confirmatory factor analyses are conducted, using structural equation models, on a sample of 455 Spanish companies. This scale provides organisations with a tool for evaluating their situation with regards safety management, as well as guidance about which areas they must improve if they wish to reduce occupational accidents.     

The nature of safety culture: a review of theory and research

This paper reviews the literature on safety culture and safety climate. The main emphasis is on applied research customary in the social psychological or organisational psychological traditions. Although safety culture and climate are generally acknowledged to be important concepts, not much consensus has been reached on the cause, the content and the consequences of safety culture and climate in the past 20 years. Moreover, there is an overall lack of models specifying either the relationship of both concepts with safety and risk management or with safety performance. In this paper, safety culture and climate will be differentiated according to a general framework based on work by Schein (1992 Schein) on organisational culture. This framework distinguishes three levels at which organisational culture can be studied — basis assumptions, espoused values and artefacts. At the level of espoused values we find attitudes, which are equated with safety climate. The basic assumptions, however, form the core of the culture. It is argued that these basic assumptions do not have to be specifically about safety, although it is considered a good sign if they are. It is concluded that safety climate might be considered an alternative safety performance indicator and that research should focus on its scientific validity. More important, however, is the assessment of an organisation's basic assumptions, since these are assumed to be explanatory to its attitudes.     

浅析企业安全文化构建

企业安全文化是企业文化的组成部分,是创建和谐社会的基础.介绍了企业安全文化的概念、功能和特点;提出构建企业安全文化的前提、背景和特色要求;就领导层决策、管理层强化、全员参与、目标管理等方面论述了构建企业安全文化的途径;分析了构建企业安全文化应注意的原则.     

Perceived organizational support and perceived safety climate from the perspective of safety professionals: Testing reciprocal causality using a cross-lagged panel design

Introduction: The objective of this study was to determine the reciprocal relationship between safety professionals perceived organizational support (POS) and perceived safety climate. Safety professionals are most effective when they perceive support from management and employees and they also attribute most of their success to support from the organization. Their work directly improves safety climate, and organizations with a high safety climate show a higher value for the safety professional. The causal direction of this relationship is, however, unclear. Method: Using a sample of 162 safety professionals, we conducted a cross-lagged panel study over one year to examine whether safety professionals’ POS improves their perceived safety climate and/or whether safety climate also increases POS over time. Data were collected at two points and, after testing for measurement invariance, a cross-lagged SEM was conducted to analyze the reciprocal relationship. Results: Our findings show that safety professionals’ POS was positively related to perceived safety climate over time. Perceived safety climate, however, did not contribute to safety professionals’ POS. Conclusions: This study significantly adds to the discussion about the factors influencing safety professionals’ successful inclusion in organizations, enabling them to perform their work and, thus, improve occupational safety. Practical Applications: Since safety climate increases in organizations in which safety professionals feel supported, this study points out the kind of support that contributes to improved organizational safety. Support for safety professionals may come in classical forms such as approval, pay, job enrichment, and information on or influence over organizational policies.     

Human reliability analysis: A critique and review for managers

In running our increasingly complex business systems, formal risk analyses and risk management techniques are becoming more important part to managers: all managers, not just those charged with risk management. It is also becoming apparent that human behaviour is often a root or significant contributing cause of system failure. This latter observation is not novel; for more than 30 years it has been recognised that the role of human operations in safety critical systems is so important that they should be explicitly modelled as part of the risk assessment of plant operations. This has led to the development of a range of methods under the general heading of human reliability analysis (HRA) to account for the effects of human error in risk and reliability analysis. The modelling approaches used in HRA, however, tend to be focussed on easily describable sequential, generally low-level tasks, which are not the main source of systemic errors. Moreover, they focus on errors rather than the effects of all forms of human behaviour. In this paper we review and discuss HRA methodologies, arguing that there is a need for considerable further research and development before they meet the needs of modern risk and reliability analyses and are able to provide managers with the guidance they need to manage complex systems safely. We provide some suggestions for how work in this area should develop. But above all we seek to make the management community fully aware of assumptions implicit in human reliability analysis and its limitations.     

企业安全文化管理技术体系理论与实践探讨

为推动企业安全文化建设,实现不同群体行为安全整体协同发展,应用协同理论、自适应性管理及行为安全等方法,架构了企业安全文化管理技术体系。该技术体系强调安全文化整体提升需要外部推动力(企业例行的安全管理制度)及内部自驱力(员工安全文化自律提升)协同发展,最终实现由外部推动力向内部自驱力的转化。将构建的技术体系引入试点矿进行有效性验证,并运行2个周期。运行评估结果表明,试点矿不同群体对安全文化意识均呈整体提升,增长幅度比较大的是高层管理者(55.13%),其次是中层管理者(4.74%),一线员工层(4.48%)、培训层(3.69%)。     

企业安全文化与HSE管理体系

从建立健康、安全与环境 (HSE)管理体系的基本思路、现状和发展趋势 ,以及中国石油化工集团公司HSE系列标准的内容、指导原则和建立HSE管理体系的理念等方面 ,阐述了HSE管理的建立、推行和发展的过程 ,HSE管理体系的建立和发展是石油石化企业在安全文化建设方面的重要成果。无论是安全管理的理念 ,或是生产经营活动都在不断创新和发展 ,都是培育和塑造中石化集团公司安全文化的具体体现。     

基于安全系统工程的铁路站段安全管理信息系统研究

随着安全逐级负责制等各项安全管理机制的建立和运行以及ISO90 0 0系列标准在铁路站段的推广和普及 ,要求铁路站段急需改变传统的、经验的管理模式 ,建立基于安全系统工程的、综合运用现代技术手段的安全科学管理体系。笔者在综合考虑人、机、环境三要素的基础上 ,结合安全系统工程方法 ,对铁路站段安全管理信息系统的基本功能、系统设计等进行了深入分析 ,实现了安全信息的自动处理、对事故或隐患的安全分析、安全预测和安全评价功能 ,为安全管理科学化提供有力的技术支持。以大同西电力机务段为例 ,对安全管理信息系统进行了实用和考核 ,取得了预期效果     

关于现代中国安全生产管理体系研究：管理、法规、文化

对我国安全生产管理的宏观及微观形势分析，论证了安全生产与国民经济的关系。特别指出从根本上遏制新的事故高峰，关键应强化“大安全观”的安全生产管理体系建设与实践。研究向市场经济转换过程中的中国安全减灾业的发展及管理思路，重点探索了体系化管理、安全文化及安全生产法的主题。     

关于安全意识的哲学研究

笔者从哲学角度 ,对安全意识的概念进行了剖析 ,探讨了安全意识的构成与运作机制 ,其中包括安全意识的结构以及安全意识的动力机制。在此基础上 ,提出了新世纪的安全观念 ,即拓展安全领域、以人为本 ,保障安全 ;以素质教育为本 ,加强安全文化宣传 ;以科技为本 ,创塑安全新貌 ,弘扬安全文化。     

安全裕度研究与应用进展

随着人们对安全认识和需求的不断提高 ,安全裕度的概念越来越多受到工程设计界及人们日常生活的关注。笔者综述了安全裕度概念在不同工程技术领域应用情况 ,重点讨论了在压力容器设计、机械加工、电力系统运行、航空飞行管理、军备等复杂系统研究中安全裕度的含义、安全裕度设计方法以及应用安全裕度进行安全评定的方法。通过对安全裕度应用情况分析 ,表明安全裕度已经成为现代科学技术领域和日常生活中不可缺少的重要概念 ,广泛受到科技工作者和管理人员的高度重视。笔者还分析了目前安全裕度研究和应用方面存在的问题 ,提出了应尽快开展安全裕度理论的系统研究 ,使这一重要概念从目前主要以定性讨论为主上升到定量计算 ,建立安全裕度学科 ,并且使安全裕度理论成为安全科学重要组成部分的观点。     

Omnidirectional safety culture analysis and discussion for railway industry

On the basis of literature relevant to safety culture and investigation of the Taiwan Occupational Safety and Health Management System (TOSHMS), the Omnidirectional Safety Culture Model (OSCM) was proposed in which a questionnaire composed of 18 safety dimensions was developed and used in safety culture evaluation. This questionnaire was reviewed by a focus group of employees with various backgrounds and was revised accordingly. Questionnaire items were selected and amended by considering the suggestions of experts; the Taiwan railway industry was surveyed as the questionnaire subject; and the current safety culture of the railway industry was extensively investigated. It was determined the railway employees place a higher emphasis on safety awareness and attitude as well as safe behavior, leading to the conclusion that they recognize the importance of safety and value human life over other matters. However, railway employees also believe that procurement management; safety encouragement and punishment; and safety rule have more room for improvement.     

Exploring the information literacy of professionals in safety management

With the rapid development of increasingly complex technology and large scale industrial projects, all kinds of safety problems become extremely intricate in daily safety management (SM). It is therefore indispensable to effectively collect, analyze, assess, and synthesize information that is relevant to accident risk. In this paper, the concept of the information literacy (IL) of professionals in SM is proposed, and a conceptual framework is put forward. Further, determinants of the IL of safety professionals are suggested, including individual attributes, safety climate and culture, information infrastructure, information technology (IT) human resources, production technology and management, and national information policy, law and ethics. Of course, further research on the IL of safety professionals should be carried out for effective SM.     

安全管理职业化与职业安全管理队伍建设

提出了安全管理职业化的概念，并就建立职业安全管理队伍的措施以及安全管理社会化服务问题进行了讨论。     

Not drowning, waving!: Safety management and occupational culture in an Australian commercial fishing port

An ethnographic study of safety management was conducted in a commercial lobster fishing industry, in a small fishing town in Southern Australia. The objectives were to test the utility of the ethnographic method for exploring the nature of the relationship between occupational culture, workplace social organization, and safety management.Available accident data suggests this particular fishery may not have the same high incidence of occupational trauma normally attributed to commercial fishing. Changes in licensing laws and improved management of fish stocks have significantly reduced risk exposure. Participants in this study had a good understanding of their physical workplace risks, but accepted some of these with too few defences. Wear rates of personal flotation devices (PFDs) were below 1% for the study period.The paper suggests that participants do not have a strong learning culture, and links this to occupation-wide cultural assumptions, other external issues and safety management issues. Assessment of the social and cultural context of safety management can offer policy makers a ‘road-map’ to guide their interventions. The utility of ethnographic methods for this type of analysis is significant, and will be enhanced by improving the transparency of the research method.