Measurement techniques for organizational safety causal models: Characterization and suggestions for enhancements

Through a review of literature from diverse disciplines with actual and potential application to causal modeling of organizational safety risk, this paper explores issues regarding measurement techniques in a quantitative safety analysis context. The interdependencies of modeling perspectives, constructs, and measures are indentified, leading to (a) characterization and classification of measurement techniques, (b) suggestions on the selection of appropriate measurement methods for different types of model constructs including individual-level, global, configural, and shared, and (c) discussion of the modeling implications of interactions between measurement, constructs, and causal paths. A multi-dimensional perspective is offered through combinations of different “measurement methods” and “measurement bases”. A Bayesian approach is also proposed to operationalize the multi-dimensional measurements. Examples are provided to help explain the roles of these measurements in capturing the relation between organizational factors and safety performance. This paper is a product of research which has the primary purpose of extending Probabilistic Risk Assessment (PRA) modeling frameworks to include the effects of organizational factors as the fundamental causes of accidents and incidents.     

Organizational Climate Metrics as Safety,Health and Environment Performance Indicators and an Aid to Relative Risk Ranking within Industry

The chemical, pharmaceutical and other related process industries are characterized by inherently hazardous processes and activities. To ensure that considered risk management decisions are made it is essential that organizations have the ability to rank the risk profiles of their assets and operations. Current industry risk ranking techniques are biased toward the assessment of the risk potential of the asset or operation. Methodologies used to assess these risks tend to be engineering-based and include, for example, hazard identification and event rate estimation techniques. Recent research has associated lagging safety performance indicators with metrics of organizational safety climate. Despite the evidence suggesting their potential usefulness, organizational climate metrics have not yet been exploited as a proactive safety, health and environmental performance indicator or as an aid to relative risk ranking. This paper summarizes research that successfully produced a statistical model of organizational climate and its relationship to site significant injury frequency rates, allowing the relative risk ranking of sites based upon organizational climate metrics. The responses to an industrial organizational survey are examined for a pharmaceutical company's sites in the United Kingdom, Sweden and the United States. Projection to Latent Structures Analysis is performed on the survey responses. The resultant models are shown to be able to accurately model the site significant injury frequency rates. The organizational climate metrics that discriminate between the safety performance levels of different sites are identified.     

Technical modeling in integrated risk assessment of chemical installations

This paper presents the technical model of an Integrated Quantitative Risk Assessment method, taking into account management as well as technical design and producing risk level measures. The basic steps of the technical model consist in developing a Master Logic Diagram (MLD) delineating the major immediate causes of Loss of Containment and associated quantitative models for assessing their frequency. Appropriate management models quantify the parameters of the technical model on the basis of the safety management system of the installation. The methodology is exemplified through its application on the risk assessment of a LPG scrubbing tower of an oil refinery. A detailed technical model simulating the response of the system to various initiating events is developed, along with a detailed model simulating the influence of the plant-specific management and organizational practices. The overall effect is quantified through the frequency of release of LPG as a result of a Loss of Containment in scrubbing towers of the refinery.     

Where to focus? Insights from safety personnel and external safety consultants on lessons learned about safety climate interventions – A qualitative approach

Introduction: Safety climate is important for promoting workplace safety and health. However, there is a dearth of empirical research on the effective ways of planning, designing, and implementing safety climate interventions, especially regarding what is going to be changed and improved. To address this gap, the present study sought to extract a comprehensive pool of compiled suggestions for safety climate intervention based on qualitative interviews with professionals in occupational safety and health management from potentially hazardous industries. Method: A series of systematic semi-structured interviews, guided by a comprehensive sociotechnical systems framework, were conducted with company safety personnel (n = 26) and external safety consultants (n = 15) of 21 companies from various industries. The taxonomy of five work system components of the sociotechnical systems approach served as overarching themes, representing different areas of improvement in an organization for occupational safety and health promotion, with an aim of enhancing safety climate. Results: Of the 36 codes identified, seven codes were based on the theme of external environment work system, four were based on the theme of internal environment work system, five were based on the theme of organizational and managerial structure work system, 14 codes were based on the theme of personnel subsystem, and six were based on the theme of technical subsystem. Conclusions: Safety climate intervention strategies might be most commonly based upon the principles of human resource management (i.e., codes based on the personnel subsystem theme and organizational and managerial structure work system theme). Meanwhile, numerous attributes of external/internal environment work system and technical subsystem can be jointly improved to bolster safety climate in a holistic way. Practical Applications: More systematic and organized management of safety climate would be available when various interrelated codes pertinent to a given context are carefully considered for a safety climate intervention.     

The nature of safety culture: a review of theory and research

This paper reviews the literature on safety culture and safety climate. The main emphasis is on applied research customary in the social psychological or organisational psychological traditions. Although safety culture and climate are generally acknowledged to be important concepts, not much consensus has been reached on the cause, the content and the consequences of safety culture and climate in the past 20 years. Moreover, there is an overall lack of models specifying either the relationship of both concepts with safety and risk management or with safety performance. In this paper, safety culture and climate will be differentiated according to a general framework based on work by Schein (1992 Schein) on organisational culture. This framework distinguishes three levels at which organisational culture can be studied — basis assumptions, espoused values and artefacts. At the level of espoused values we find attitudes, which are equated with safety climate. The basic assumptions, however, form the core of the culture. It is argued that these basic assumptions do not have to be specifically about safety, although it is considered a good sign if they are. It is concluded that safety climate might be considered an alternative safety performance indicator and that research should focus on its scientific validity. More important, however, is the assessment of an organisation's basic assumptions, since these are assumed to be explanatory to its attitudes.     

Safety management in a relationship-oriented culture

A relationship-oriented culture predominates in the Greater China region, where it is more important than in Western countries. Some characteristics of this culture influence strongly the organizational structure and interactions among members in an organization. This study aimed to explore the possible influence of relationships on safety management in relationship-oriented cultures. We hypothesized that organizational factors (management involvement and harmonious relationships) within a relationship-oriented culture would influence supervisory work (ongoing monitoring and task instructions), the reporting system (selective reporting), and teamwork (team communication and co-ordination) in safety management at a group level, which would in turn influence individual reliance complacency, risk awareness, and practices. We distributed a safety climate questionnaire to the employees of Taiwanese high-risk industries. The results of structural equation modeling supported the hypothesis. This article also discusses the findings and implications for safety improvement in countries with a relationship-oriented culture.     

基于行为科学的组织安全管理方案模型

社会组织的安全管理工作方法的集合可以看做是该组织的安全管理方案,根据文化导向组织行为,组织行为决定个人行为的行为科学基本原理,该安全管理方案可以结构化为由安全文化、组织结构和安全方法3个基本模块组成的模型。其工作原理,即安全管理原理,是该模型运行产生组织内员工的安全知识、安全意识、安全习惯等中间结果和组织员工的安全行为、安全设施的安全状态以及组织安全业绩等最终结果。组织安全管理方案模型的优劣可以用诊断方法量化诊断,其运行结果也可以用个人行为纠正方法进行补充改善。组织安全管理方案模型内的内容组成了安全科学技术学科的主体内容,也是本学科学历教育方案形成、发展的依据。     

Introducing the STAMP method in road tunnel safety assessment

After the tremendous accidents in European road tunnels over the past decade, many risk assessment methods have been proposed worldwide, most of them based on Quantitative Risk Assessment (QRA). Although QRAs are helpful to address physical aspects and facilities of tunnels, current approaches in the road tunnel field have limitations to model organizational aspects, software behavior and the adaptation of the tunnel system over time. This paper reviews the aforementioned limitations and highlights the need to enhance the safety assessment process of these critical infrastructures with a complementary approach that links the organizational factors to the operational and technical issues, analyze software behavior and models the dynamics of the tunnel system. To achieve this objective, this paper examines the scope for introducing a safety assessment method which is based on the systems thinking paradigm and draws upon the STAMP model. The method proposed is demonstrated through a case study of a tunnel ventilation system and the results show that it has the potential to identify scenarios that encompass both the technical system and the organizational structure. However, since the method does not provide quantitative estimations of risk, it is recommended to be used as a complementary approach to the traditional risk assessments rather than as an alternative.     

Multilevel approach to organizational and group safety climate and safety performance: Co-workers as the missing link

The aim of this study is to test a model on the relationships between organizational and group safety climate and safety performance, that highlights the importance of co-workers as a safety climate agent side by side supervisors at group level. The idea is to consider the co-workers’ safety climate as a necessary part of a multilevel model of safety climates’ framework associated to safety performance. Firstly, the assessment of the safety climates’ framework which consider organizational safety climate and at group level supervisor’s and co-workers’ safety climate was performed. Then, the mediating role of co-workers’ safety climate between organizational and supervisor’s safety climate, and worker’s safety behaviours was explored. From the literature, the importance to study safety climate in a multilevel perspective by a theoretical and methodological point of view is known. For these reasons the proposed models were tested with multilevel structural equation modelling. We used a two-level design which considered the individual level and the work-group level. Data collection involved 991 blue-collars, belonging to 91 work groups, from five Italian manufacturing companies. The research highlighted the importance of considering at group level not only climate referred to supervisor, but also climate referred to co-workers. Furthermore, results confirmed the mediating role of co-workers’ safety climate and revealed that co-workers’ safety climate had a stronger influence on safety behaviours, and in particular on safety participation, than supervisor’s safety climate, at individual level as well at group level.     

煤矿生产安全风险管理机制的研究与应用

通过对我国煤炭行业及典型煤炭企业的安全及安全管理的现状分析,找出煤炭企业在安全风险管理方面存在的主要问题;利用系统安全科学理论、风险管理理论、个体及群体行为理论、数理统计方法等,以平煤集团为样本,根据安全管理的3E原则,从技术保障、组织保障、文化教育保障等方面全方位地研究煤矿生产安全风险管理模型。通过该模型研究,为煤矿生产安全风险管理提供一套系统的理论体系和思路;在模型研究的基础上,应用先进的计算机技术,开发出网络版的煤矿生产安全风险管理系统,为生产现场提供先进、便捷的安全风险管理手段。     

System safety principles: A multidisciplinary engineering perspective

System safety is of particular importance for many industries. Broadly speaking, it refers to the state or objective of striving to sustainably ensure accident prevention through actions on multiple safety levers (technical, organizational, and regulatory). While complementary to risk analysis, it is distinct in one important way: risk analysis is anticipatory rationality examining the possibility of adverse events (or accident scenarios), and the tools of risk analysis support and in some cases quantify various aspects of this analysis effort. The end-objective of risk analysis is to help identify and prioritize risks, inform risk management, and support risk communication. These tools however do not provide design or operational guidelines and principles for eliminating or mitigating risks. Such considerations fall within the purview of system safety.In this work, we propose a set of five safety principles, which are domain-independent, technologically agnostic, and broadly applicable across industries. While there is a proliferation of detailed safety measures (tactics) in specific areas and industries, a synthesis of high-level safety principles or strategies that are independent of any particular instantiation, and from which specific safety measures can be derived or related to, has pedagogical value and fulfills an important role in safety training and education. Such synthesis effort also supports creativity and technical ingenuity in the workforce for deriving specific safety measures, and for implementing these principles and handling specific local or new risks. Our set of safety principles includes: (1) the fail-safe principle; (2) the safety margins principle; (3) the un-graduated response principle (under which we subsume the traditional “inherently safe design” principle); (4) the defense-in-depth principle; and (5) the observability-in-depth principle. We carefully examine each principle and provide examples that illustrate their use and implementation. We relate these principles to the notions of hazard level, accident sequence, and conditional probabilities of further hazard escalation or advancement of an accident sequence. These principles are a useful addition to the intellectual toolkit of engineers, decision-makers, and anyone interested in safety issues, and they provide helpful guidelines during system design and risk management efforts.     

Safety culture in Swedish air traffic control

European air traffic control is undergoing changes in organization and technology in order to increase efficiency in air traffic. Change processes can have a negative impact on existing safety cultures, the foundations of safety work, and on safety. This paper reports on an assessment of safety culture at one administrative and two operative units in a Swedish air traffic control setting, using questionnaire packages and interviews, and focuses on 391 questionnaire respondents. The objectives of the study were to obtain baseline data of safety culture aspects and relationships between safety culture and organizational climate before major organizational and technical changes were implemented, and to yield reference data on safety culture aspects in this transport branch. The safety culture aspects were generally perceived and judged to be good by the respondents. Relationships were identified between the organizational climate and the safety culture at the two operative units, where a higher level of Support for ideas and a lower level of Conflicts were positively related to many of the investigated safety culture aspects. The general safety culture in the air traffic control setting was found to be on a somewhat higher average score level than that found in the authors’ previous studies of passenger shipping and airport ground handling.     

The influence of organizational factors on safety in Taiwanese high-risk industries

Organizational theorists have recently begun to pay research attention to the workforces of emerging countries in Asia, especially the greater China regions. However, little research has focused on the influence of organizational factors on safety in these countries. This study hypothesized that organizational factors, characterized as safety leadership perspective (management commitment, blame culture) and safety climate perspective (harmonious relationships), would influence group-level safety management, which would in turn influence individual level safety awareness and practices. To test this hypothesis, a safety climate questionnaire was distributed to ten Taiwanese plants in high-risk industries. Structural equation modeling (SEM) was used to analyze the linkages among organizational level factors, work-group-level factors, and workers’ safety awareness and practices. We found that safety leadership style and organizational harmony in Taiwanese high-risk industries can exert significant influences on work-group processes, which in turn have greater effects on individual safety awareness and practices. These findings and implications can serve as a basis for safety improvement in areas of the greater China region.     

Psychosocial safety climate: Conceptual distinctiveness and effect on job demands and worker psychological health

Psychosocial safety climate is an emerging construct that refers to shared perceptions regarding policies, practices, and procedures for the protection of worker psychological health and safety. The purpose of the research was to: (1) demonstrate that psychosocial safety climate is a construct distinct from related climate measures (i.e., physical safety climate, team psychological safety, and perceived organizational support); and (2) test the proposition that organizational psychosocial safety climate determines work conditions (i.e., job demands) and subsequently worker psychological health. We used samples from two different cultures; an Australian sample (N = 126 workers in 16 teams within a primary health care organization) and a Malaysian sample (N = 180 workers in 31 teams from different organizations and diverse industries). In both samples confirmatory factor analysis verified that psychosocial safety climate is a construct distinct from related climate measures. Using hierarchical linear modeling, psychosocial safety climate was superior to other team level climate measures in its negative relationship to both job demands and psychological health problems. Results supported a mediation process, psychosocial safety climate → job demands → psychological health problems, corroborating psychosocial safety climate as a preeminent stress risk factor, and an efficient target for intervention. We found both physical and psychosocial safety climates were stronger in the Australian, compared with the Malaysian work context. Levels of psychosocial safety climate were significantly lower than those of physical safety climate in both countries indicating a ‘universal’ lack of attention to workplace psychological health.     

Testing safety commitment in organizations through interpretations of safety artifacts

Problem

Safety culture relates to injuries and safety incidents in organizations, but is difficult to asses and measure. We describe a preliminary test of assessing an organization's safety culture by examining employee interpretations of organizational safety artifacts (safety signs).

Method

We collected data in three organizations using a new safety culture assessment tool that we label the Safety Artifact Interpretation (SAI) scale; we then crossed these data with safety climate and leadership evaluations.

Results

SAI were interpreted by employees in accordance with two conceptually distinct themes that are salient in the literature on organizational safety culture: safety compliance and commitment to safety. A significant correlation exists between SAI scores and the organizational safety climate. A similar (though insignificant) relationship was observed between SAI scores and leadership ratings.

Impact on industry

Employee perceptions and interpretations of safety artifacts can facilitate assessments of safety culture and can ultimately lead to understanding of and improvements in the level of organizational safety.     

安全文化建设原理研究

为夯实安全文化建设的理论基础,进一步丰富安全文化学原理,以组织安全文化建设为着眼点,提炼并分析组织安全文化建设的2条核心原理,即组织安全文化方格理论和杠杆原理,并构建其“轮形”结构体系。结果表明:2条组织安全文化建设原理之间彼此影响、相互促进,其中,方格理论系统阐明了组织安全文化建设方案的设计方法和要求,杠杆原理指明了减弱组织安全文化建设阻力的阻碍作用的具体思路和途径,它们可显著提升组织安全文化建设的效率和效果。     

安全标语的文化作用机理研究

为挖掘安全标语的安全文化价值,增强安全标语在组织安全文化建设中应用的有效性,从安全文化学视角,解析安全标语的安全文化内涵;分析安全标语文化力的内涵、释放机理及核心效用,构建安全标语与组织安全文化的“自行车”关系模型;阐述基于安全标语的组织安全文化建设原理和方法。结果表明:促进和保障组织安全文化落地是安全标语设置的重要目的,安全标语是组织安全文化建设的重要手段。构建基于安全标语的“四位一体”组织安全文化体系要以安全科学理论为重要理论基础,以安全人性的“Y理论”假设和人性需求为核心准则。     

Multi-level safety climate associations with safety behaviors in the fire service

Introduction: Limited research associated with safety climate has been completed within the fire service. Given this dearth of information, the present study sought to identify a valid and reliable measure of safety climate at both the workgroup and organizational levels within the fire service. Methods: Researchers surveyed 994 firefighters in two large metropolitan fire departments. Preliminary analyses including psychometrics, confirmatory factor analyses, and shared perception analyses were completed. A linear mixed model analysis was then completed to assess the relationships between workgroup safety climate, organizational safety climate, and safety behaviors, including both safety compliance and safety citizenship behaviors. Results: Measures of safety climate at the workgroup (WGSC) and organizational levels (OSC) were derived. WGSC factors include supervisor support (α = 0.92), vertical cohesion (α = 0.89), and horizontal cohesion (α = 0.94). OSC factors include management commitment (α = 0.91), safety programs/policies (α = 0.89), perceived fairness (α = 0.86) and incident command (α = 0.90). Confirmatory factor analyses confirmed our multi-factor models were a good fit to the data. The linear mixed model analysis found that WGSC positively predicted safety compliance behavior (B = 0.13, p < .001) and safety citizenship behavior (B = 0.22, p < .001) and OSC positively predicted safety compliance behavior (B = 0.16, p < .001) and safety citizenship behavior (B = 0.15, p < .001). Conclusions: This work presents reliable and valid measures of both workgroup and organizational safety climate, which have positive relationships with safety behavior outcomes. Practical application: The measures, which were developed through an extensive multi-method process, provide a means for researchers and practitioners to assess safety climate in the fire service and provides guidance for future safety climate research, including informing intervention research, which could potentially bolster safety climate and enhance safety in the fire service.     

Safety investment optimization in process industry: A risk-based approach

Process plant safety is a critical indicator of organizational performance. Adequate investment into safety practices to avoid future accident cost is therefore a beneficial strategy. The current approach to such investments in the process industry is driven largely by simple risk-based heuristics, insurance market premiums, organizational culture and management judgment. There is, however, an absence of an overarching methodology to assist such an effort. Therefore, there is a need for developing a robust decision-making framework for enabling systematic and optimal allocation of financial resources across all significant risk elements within a process plant.The present work proposes a safety investment optimization (SIO) framework for a typical process plant. Such an optimization approach targets maximal reduction of risk values across all potential hazards within the constraint of a given safety investment budget at the incipient stage of establishing a plant such that it saves future cost to company by reducing the risk from accidents. At the same time the framework takes into account the need to comply with the regulatory requirements imposed by the government. Additionally, access to insurance market as a strategy to transfer risk is also integrated. Finally, the residual risks are managed through investments in selective safeguards while ensuring that the benefits over-weigh the cost of such an exercise. For illustrating the application of the framework, a representative process plant with a select number of risk scenarios is chosen and all steps suggested by the framework are demonstrated quantitatively. It is anticipated that the proposed SIO framework will help optimal resource allocation for managing the risks implicit in a typical process plant.     

The effect of organizational justice as perceived by occupational drivers on traffic accidents: Mediating effects of job satisfaction

Introduction: Considerable research supports a positive association between the safety climate (which is a direct organizational factor) and safety performance (such as safe driving). However, indirect organizational variables that influence safe driving have gone largely unexplored. This study contributes to safety research by examining the relationship between organizational justice, which is a distal organizational factor, and traffic accidents and the mediating role of job satisfaction. Method: 233 occupational drivers employed by taxi and bus companies in South Korea participated in the study. Regression analysis was conducted using police records on participants' on-the-job traffic accidents. Results: The analysis shows that the mediation model is statistically significant. That is, drivers with a lower level of perceived organizational justice showed a higher frequency of traffic accidents, and the mediating effect of job satisfaction was also significant. Based on the results, implications and limitations are discussed. Practical applications: The findings demonstrate that in order to decrease traffic accidents, transportation companies would benefit by examining distal factors such as organizational justice. This approach suggests that the conventional framework for safety management should be broadened to include aspects of the entire organization.