Evaluating the effectiveness of a logger safety training program

INTRODUCTION: Logger safety training programs are rarely, if ever, evaluated as to their effectiveness in reducing injuries. METHOD: Workers' compensation claim rates were used to evaluate the effectiveness of a logger safety training program, the West Virginia Loggers' Safety Initiative (LSI). RESULTS: There was no claim rate decline detected in the majority (67%) of companies that participated in all 4 years of the LSI. Furthermore, their rate did not differ from the rest of the WV logging industry that did not participate in the LSI. Worker turnover was significantly related to claim rates; companies with higher turnover of employees had higher claim rates. Companies using feller bunchers to harvest trees at least part of the time had a significantly lower claim rate than companies not using them. Companies that had more inspections per year had lower claim rates. CONCLUSIONS: High injury rates persist even in companies that receive safety training; high employee turnover may affect the efficacy of training programs. The logging industry should be encouraged to facilitate the mechanization of logging tasks, to address barriers to employee retention, and to increase the number of in-the-field performance monitoring inspections. Impact on industry There are many states whose logger safety programs include only about 4-8 hours of safe work practices training. These states may look to West Virginia's expanded training program (the LSI) as a model for their own programs. However, the LSI training may not be reaching loggers due to the delay in administering training to new employees and high levels of employee turnover. Regardless of training status, loggers' claim rates decline significantly the longer they work for a company. It may be that high injury rates in the state of West Virginia would be best addressed by finding ways to encourage and facilitate companies to become more mechanized in their harvesting practices, and to increase employee tenure. Increasing the number of yearly performance inspections may also be a venue to reduce claim rates. Future research could investigate in better detail the working conditions of West Virginia loggers and identify barriers to job tenure, particularly for workers whose primary job task is chainsaw operation. A larger-scale study of the effect of performance monitoring inspections on claim rates is also warranted.     

Symptoms and Clinical Findings From the Musculoskeletal System Among Operators at a Call Centre in Sweden—A 10-Month Follow-Up Study

The musculoskeletal health among 57 operators at 1 call centre in Sweden was studied with 10 monthly follow-ups, parallel to a reference group of 1,226 professional computer users in other occupations. Operators at this call centre were more symptom-loaded than the other professional computer users in spite of their younger age and shorter exposure to computer work. Symptoms were long-lasting or recurrent. Muscle tenderness and nerve affections in the neck- shoulder region were the most common specific findings and diagnoses at medical examination of incident symptom cases. More extensive studies should be done on the working conditions and health status among call centre workers.     

Analysis of Conditions and Organization of Work of Notebook Computer Users

Abstract

Aim. The aim of this study was to evaluate working conditions with a notebook computer (notebook) as a potential cause of musculoskeletal disorders. Material and methods. The study had 2 stages. The first one was a questionnaire survey among 300 notebook users. The next stage was an expert analysis of 53 randomly selected workstations. The questionnaire survey included questions about the participants, their working conditions, work organization and also duration of work with a notebook. Results and conclusions. The results of the research showed that most examined operators used a notebook as a basic working tool. The most important irregularities included an unadjustable working surface, unadjustable height of the seat pan and backrest, unadjustable height and distance between the armrests and no additional ergonomic devices (external keyboard, docking station, notebook stand or footstool).     

The European Working Conditions Survey( EWCS) :a growing instrument: a reflection on the methodology,the reasons for and the use of the survey

The European Working Conditions(the EWCS)Series Eurofound,the European Foundation for the improvement of working and living conditions is a European tripartite agency which contributes to the improvement of working and living conditions.A key instrument to do so is the EWCS.The EWCS aims to comparably measure working conditions across European countries and beyond.This allows for the analysis of relationships between different aspects of working conditions,the identification of groups at risk and issues of concern,as well as areas of progress and the monitoring of trends over time.These analyses contribute to European policy development,in particular on issues with regard to the quality of work and employment.Following earlier editions of the EWCS in1991,1995,2000,2005 and 2010,a sixth wave of the survey will be fielded in 2015.Eurofound develops the questionnaire and outlines the design of the survey as well as a strict quality assurance framework.The actual preparation and implementation of fieldwork is contracted out.The development of the questionnaire is user led.Tripartite users of the survey are key in setting priorities for change.The questionnaire of the 6th EWCS maintain many trend questions which allow mapping changes over time.Yet a number of new questions will be included in the 6th editions which cover recent changes in work,sustainability of work,boundaryless work,work life balance,organisational justice,engagement,sleeping problems,chronic diseases,blurring frontiers in employment status.Changes over time On average there are little changes:this is because work situations and working conditions are becoming more diverse and inequalities in working conditions are increasing.On average,workers work less and less workers work long hours.They also work less"atypical"working hours.Work is taking place in more collective environment(clients,devolution of coordination tasks down to employee level etc.).Yet employment relations are more individualised.Technology use is on the increase but level of reported cognitive demands has remained the same.Exposure to physical risks remains high.Exposure to psychosocial risks is probably on the increase as illustrated by work intensification.Employment status in evolution:frontiers between categories less strict:the employment contract plays a key role in framing working conditions.Over time,there has been slow progress in gender segregation.Women still bear much of the burden of care activities.Sustainable work on the increase:good working conditions are key for sustainability as well as the provision of meaningful work.Less people report a good/very good work life balance.Important differences are lost at the aggregate level.Unfavourable working conditions tend to cluster disproportionally in some groups.Policy conclusions The improvement of working conditions is not automatic and need to be supported.Lifecourse perspective is important to understand trade-offs between job quality features.Social and economic policies are linked together:good work and good working conditions are key in facilitating good performance and wellbeing.Actions to support the improvement of working conditions are not necessarily costly.Many actors contribute to the improvement of working conditions and their efforts need to be supported.     

Changes in logging injury rates associated with use of feller-bunchers in West Virginia

Problem: It is well documented that logging is one of the most dangerous occupations and industries in which to work, and trees fellers are at greatest risk of injury. The objective of this study was to determine whether West Virginia (WV) logging companies experienced a reduction in injuries after beginning to use feller-bunchers (tree cutting machines, which replace some of the work done with a chainsaw) during harvesting operations. Methods: WV workers compensation claims and employment data from 1995 to 2000 were used to calculate injury rates. Injury trends in the rest of the WV logging industry, not using feller-bunchers, were also assessed. Results: For 11 companies, the pre-feller-buncher injury claims rate was 19.4 per 100 workers and the post-feller-buncher rate was 5.2 per 100 workers. This was a significant difference, with an adjusted rate ratio of 2.8 (95% CI: 1.8–4.5) of pre to post claims. Struck by injuries also showed significant decline, with the pre-feller-buncher injury rate being 3.8 (95% CI: 1.8–8.2) times as great as post-feller-buncher rate. During the time of the study, the injury rate rose in the rest of the WV logging industry. The average cost of a workers compensation claim in the WV logging industry during the time of the study was approximately $10,400. Impact on industry: As mechanization of logging tasks becomes more widespread, the WV logging industry as a whole may see substantial injury declines and a reduction in the total cost of injury claims. Struck by injuries, the most common and potentially fatal of logging injury types, appear to be particularly affected. However, logging operations in areas of very steep terrain where it is not possible to use these machines may need to rely on strategies other than feller-bunchers to reduce injuries.     

The moderating role of task characteristics in determining responses to a stressful work simulation

Two experimental studies were conducted to examine whether the stress‐buffering effects of behavioral control on work task responses varied as a function of procedural information. Study 1 manipulated low and high levels of task demands, behavioral control, and procedural information for 128 introductory psychology students completing an in‐basket activity. ANOVA procedures revealed a significant three‐way interaction among these variables in the prediction of subjective task performance and task satisfaction. It was found that procedural information buffered the negative effects of task demands on ratings of performance and satisfaction only under conditions of low behavioral control. This pattern of results suggests that procedural information may have a compensatory effect when the work environment is characterized by a combination of high task demands and low behavioral control. Study 2 (N=256) utilized simple and complex versions of the in‐basket activity to examine the extent to which the interactive relationship among task demands, behavioral control, and procedural information varied as a function of task complexity. There was further support for the stress‐buffering role of procedural information on work task responses under conditions of low behavioral control. This effect was, however, only present when the in‐basket activity was characterized by high task complexity, suggesting that the interactive relationship among these variables may depend on the type of tasks performed at work. Copyright © 1999 John Wiley & Sons, Ltd.     

Reliability of a questionnaire and an ergonomic checklist for assessing working conditions and health at call centres.

BACKGROUND: The purpose was to study the test-retest reliability and internal consistency of questions in a questionnaire concerning working conditions and health and the inter-rater reliability of observations and measurements according to an ergonomic checklist. METHOD: Fifty-seven operators participated in a retest questionnaire and 58 operators participated in an inter-observer test. RESULTS: The questions had fair to good or higher reliability in 142 of the total of 312. Twenty-seven of the total of 44 variables in the ergonomic checklist were classified as having fair to good or higher reliability. CONCLUSIONS: About half of the questions had fair to good or higher reliability and can be recommended for further analyses. The majority of variables in the ergonomic checklist were classified as having fair to good or higher reliability. Low reliability does not necessarily indicate that the reliability of the test, per se, is low but may signify that the conditions measured vary over time or that the answers are aggregated in one part of the scale.     

Validity and reliability of a job factors questionnaire related to the work tasks of physical therapists

Physical therapists engage in work tasks that expose them to occupational risk factors related to musculoskeletal disorders. Due to the gap in the literature on instruments focused on those workers, this study adapted a job factors questionnaire to physical therapists, and assessed its psychometric properties. The questionnaire was adapted and its content validity was established. The psychometric properties were evaluated among 142 physical therapists. Reliability was verified using the temporal-stability design and internal consistency. Construct validity was assessed with the known-groups technique. Test-retest results demonstrated intraclass correlation coefficients between .82 and .90 (p < .001). Cronbach's α of .91 verified the reliability of the questionnaire. The known-groups technique demonstrated a statistically significant difference on the scores of the items when physical therapists were compared to office workers. The results indicated that the adapted questionnaire had acceptable psychometric properties for assessing problematic job factors among physical therapists working in hospitals.     

Between a rock and a hard place: Accident and near-miss reporting on offshore service vessels

Reporting accidents and near misses is an important aspect of safety management. This study explores reporting in contract work, exemplified by offshore service vessels, and the associations with external and internal organisational factors. The empirical foundation for the study is a questionnaire survey (N = 1108). Reporting was negatively related to high efficiency demands from external actors and low quality of feedback to the reporting community. These factors were more strongly related to reporting than internal factors within the safety climate construct. Short-term contract engagement was also negatively associated with reporting. The results could reflect the organisational complexity that characterises much contract work. The study implies that attempts to increase the level of reporting in contract work should not be limited to focusing on internal organisational factors. Framework conditions and signals from external actors regarding the actual priority accorded to safety should also be considered.     

Implementation and evaluation of the Safety Element Method at four mining sites

The Safety Element Method (SEM) is a method for improvements of safety results and safety approaches in the Norwegian mining industry. The method is developed by users and researchers in co-operation. The main approach of the method is that a group of organisational members assesses the current and desired situation for their own organisation within defined areas. Based on this assessment they work out a strategy and action plan to reach the internal goals for desired achievement, i.e. the desired situation defined. This article presents the implementation of the method in four mining companies and evaluates the method for its construct validity, criterion validity, face validity, how the method functions and is accepted among the users. The results show that the opinions regarding the experiences with the method are, on the whole, positive. The method is regarded as a valuable approach towards safety improvements. Subjective assessments play a prominent role in SEM, but these assessments are supported by an extensive review of empirical data such as accident reports, interview results and a questionnaire. This means that the internal assessments correspond well to the safety results of the companies and also to the independent external reviews carried out by the researcher.     

Work environment and the well-being of clerical and VDT workers

This paper explores the relationships between extent of video display terminal usage, perceptions of the physical work environment, task characteristics, and workers' health and well-being among a group of 1032 female office clerical workers. Data are drawn from responses to a 30-minute questionnaire administered at four employment sites during 1981 and 1982. All-day terminal users reported significantly higher levels of job and physical environment stressors than part-day VDT users, typists and non machine-interactive clerical workers. Reports of musculo-skeletal strain and dissatisfaction were also highest among all day terminal users. Part-day VDT users, typists and clerks all reported relatively similar levels of job and physical working conditions, health symptoms and job satisfaction. No significant differences between any of the groups were observed for gastrointestinal, respiratory, psychological and other non-specific health complaints. Typists and clerical workers who also held supervisory positions reported fewer stressors and greater job satisfaction than workers with no supervisory tasks; however there were no such differences between supervisors and non-supervisors engaged in all-day VDT work. Implications of these findings for further research and for job redesign strategies to alleviate the potentially stressful aspects of office automation are discussed.     

Psychosocial and Ergonomic Factors,and Their Relation to Musculoskeletal Complaints in the Swedish Workforce

A random sample of 1 000 subjects (20–65 years old) from the national population of Sweden received a questionnaire; 70% (n = 695) replied, of whom 532 were occupationally active. Female gender, working with neck and/or body bent forward, arms above shoulders, and precision work tasks were predictors of musculoskeletal symptoms. Neck, shoulder, and upper back symptoms were more common in a strained situation at work (high demands, low control) (adjusted odds ratios [adjOR] 2.76, 2.80, and 2.26, respectively). Among females, neck and shoulder symptoms were more common in an iso-strain situation (high demands, low control and low social support) (adjOR 4.43 and 3.69, respectively), and low back symptoms were more common at low social support combined with a passive work situation (adjOR 3.35). No associations were found between iso-strain model and symptoms among males. In conclusion, iso-strain work situation was associated with neck symptoms among females, even when controlling for ergonomic factors.     

Incidence of Stress and Psychosocial Factors on Musculoskeletal Disorders in CAD and Data Entry.

A comparative study concerning the incidence of psychosocial factors and stress on musculoskeletal disorders (MSD) was conducted on 30 males carrying out a computer-aided design (CAD) task and on 26 females carrying out a data entry task. Both populations completed a questionnaire concerning complaints of MSD, stress symptoms, psychosocial factors and working life. This study showed that the work context was more favourable to the data entry task operators than to the CAD task operators. In addition, there were relationships in CAD and in data entry between complaints of MSD and stress variables as well as between anguish and psychosocial factors. This field study has shown the importance of stress and of the work context in the occurrence of MSD in computer work.     

School Principal Burnout: The concept and its components

This study attempted to identify the unique components of burnout among school principals using Facet Theory as a theory construction tool. A total of 571 elementary and secondary school principals in Israel completed a questionnaire containing items relating to their feelings about themselves, their environment and work. Data were analyzed employing Small Space Analysis (SSA). Results indicated that burnout among school principals may be presented in a two-dimensional space, incorporating: experiences (weariness or discontent), and the focus (internal or external) of those experiences. Four components of the burnout phenomenon in principals emerged in this two-dimensional space: exhaustion, self-discontent, aloofness, and deprecation.     

The development of an occupational attributional style questionnaire

Ninety working adults completed the OASQ — an occupational attributional style questionnaire aimed specifically at examining attributions for work-related events. They also completed well-known and validated measures of job satisfaction and intrinsic motivation. The OASQ was shown to have satisfactory internal reliability. Attributions for positive events, rather than negative events, were significantly correlated with demographic variables like occupational status and salary but also job satisfaction and motivation. The study supports previous work to the effect that an ‘optimistic’ internal attributional style at work is associated with satisfaction and motivation.     

Technology use and psychosocial factors in the self-reporting of musculoskeletal disorder symptoms in call center workers

PROBLEM: Evidence exists to suggest that working with computer terminals and keyboards is associated with the development and exacerbation of a range of musculoskeletal disorders (MSDs). Research has suggested that psychosocial factors may be of more importance than computer use factors in the development of MSDs in the computing workplace. METHOD: A questionnaire-based study was undertaken to test this hypothesis in a sample of 67 call center workers. A Spearman's rho was performed on the data, as well as chi(2) tests on the individual variables. RESULTS: It was found that overall, computer use factors were significantly associated with self-reporting of MSD symptoms, whereas psychosocial factors had no such association. However, certain individual psychosocial factors emerged as having a significant association with MSD symptoms. DISCUSSION: The findings suggest that specific areas of call center work have associations with poor worker health and possible long-term MSD problems. These areas appear to be workload and particular management-worker relations, rather than computer use. SUMMARY: This suggests that the relationship among computer use, psychosocial factors, and MSD is a complex area that would benefit from more research. IMPACT ON INDUSTRY: This study raises issues about the importance of psychosocial and organizational factors and employee welfare in the call center working environment.     

Working conditions and dentists' attitude towards proprioceptive derivation.

Proprioceptive derivation (Pd), a new method of organising a dentist workstation as well as a working procedure, was introduced to Thailand. The aim of this study was to assess the working conditions and the attitude to Pd among experienced users. Questionnaires were distributed among 12 dentists. The results showed that all dentists chose to work in a sitting posture and mostly worked without breaks between patients. They spent less time on dental examination and crown and bridge therapy tasks. Solving problems in patients with physical limitations resulted in a low stress level. Seven dentists (58.3%) always used Pd and liked it. Five dentists (41.7%) sometimes used Pd, with 3 of them liking it. Only 2 dentists, who sometimes used Pd, did not like it because it could not cover all dental tasks and treatment, and it was difficult and complex.     

CC.OO. (“Comisiones Obreras”) – ISTAS (Union Institute of Work,Environment and Health) participatory action plan for a healthier work organization: A case study

Spanish workers have been among the most exposed to psychosocial risks across the European Union.CC.OO. and ISTAS decided to establish an action plan to empower workers’ health and safety representatives to have an influence on the psychosocial risk assessment processes leading to negotiations with employers over a more democratic, fair and healthier work organization.Most important outcomes included 3600 companies which have followed a participatory process culminating with the implementation of agreed upon at source preventive measures in 40% of cases.There exists some evidence that preventive actions have increased in Spain since CC.OO.’s workers’ health and safety representatives started systematically pushing for improvements in the psychosocial work environment, however the quality of such actions is less clear.Future priorities include: first, to overcome barriers related to the interaction with external agents, especially with professional and administrative bodies. Second, to increase collaboration with scientific institutions to ensure and improve quality of both risk assessment tools and preventive actions. Third, to evaluate at the source interventions at company level with special interest in looking at the involvement of worker representatives, managers and OH professionals and the impact of their involvement on the undertaking of effective preventive actions. Fourth, increasing interaction between ISTAS and CC.OO. in order to place demands for the improvement of psychosocial working conditions more centrally in collective bargaining. Fifth, trying to increase unity of action of all Spanish workers’ unions on the subject.     

视屏作业人员慢性肌肉骨骼损伤的调查研究

２３２名微机操作人员的慢性肌肉骨骼损伤表现为肩、颈、下背的酸痛和肩疲劳，与对照组比差异显著。手、腕及上肢的慢性损伤虽较对照组高，但无统计学意义。这与他们的击键次数相对较少（每日１００００次左右），但需长期间保持低头及向前弯腰的坐位姿势及工作台面太高等因素有关     

Occupational injuries of immigrant and Finnish bus drivers

Problem

With baby boomers reaching retirement age, Western countries may need more immigrant workers to ensure productivity. Many studies have suggested a higher occupational injury frequency among immigrant workers, which could considerably reduce their contribution to society. The aim of this study was to examine whether immigrant workers have a higher injury frequency compared to Finnish workers when performing the exact same tasks under the same working conditions.

Method

A total of 176 Finnish and 130 immigrant bus drivers were asked about their occupational injuries during the past 12 months via a questionnaire. In addition, the data contained 134 injuries reported by the transport firm to an insurance company.

Results

There was no significant difference in reporting occupational injuries by self-reporting or by company-records. Because there were more accident-repeaters among Finnish drivers, their injury frequency (114) was higher than that of immigrant drivers (78).

Application/Impact

This study showed that immigrant workers did not have a higher injury frequency than other workers when they worked in the exact same conditions. Immigrant workers can work as safely as native-Finnish workers, when their working conditions and job contracts are at the same level as those of the original population. Immigrant workers can compensate for the shortage of workforce caused by an aging population.