| Abstract: | All businesses are continually seeking ways to increase productivity, improve customer satisfaction, reduce waste, and minimize costs. However, small businesses are frequently overlooked in discussions of the implementation of environmental quality improvements in conjunction with management practice improvements. Humes Collision Center incorporated new waste reduction techniques when it expanded its old facilities in 1992, and it was able to achieve the benefits of cost and waste reduction. Humes Collision Center repairs an average of 500 cars annually and is a very small quantity generator of hazardous waste, as defined by the Minnesota Pollution Control Agency. This case study documents the waste minimization and economic benefits at the new autobody repair facility in Hermantown, Minnesota. |
