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黄山市酒店服务业环境绩效评价模型研究
引用本文:金声琅,曹利江.黄山市酒店服务业环境绩效评价模型研究[J].资源开发与市场,2007,23(12):1131-1133,1142.
作者姓名:金声琅  曹利江
作者单位:1. 黄山学院,旅游学院,安徽,黄山,245041
2. 浙江省环境保护科学设计研究院,浙江,杭州,310000
摘    要:随着黄山市旅游业的快速发展,酒店、宾馆等服务业产生的环境污染已越来越不容忽视。如何评价酒店服务业产生的环境影响,并提出有意义的改善措施,是目前亟待解决的问题。很多酒店在进行环境绩效考核时往往从定性的角度去评价,在很大程度上不是很客观。针对酒店服务业的现状,建立了一套较为简单可行的环境绩效评价体系,构建了基于层次分析法(AHP)的模糊综合评判模型。实证研究表明,该模型评价结果能较客观地反映酒店的环境绩效现状。

关 键 词:酒店  指标体系  评价模型  环境绩效
文章编号:1005-8141(2007)12-1131-03
修稿时间:2007-10-152007-11-15

Study on Assessment Model for Environmental Performance of Hotel Service Industry in Huangshan City
JIN Sheng-lang,CAO Li-jiang.Study on Assessment Model for Environmental Performance of Hotel Service Industry in Huangshan City[J].Resource Development & Market,2007,23(12):1131-1133,1142.
Authors:JIN Sheng-lang  CAO Li-jiang
Institution:1. Tourism College, Huangshan University, Huangshan 245021, China; 2. Environmental Protection Institute of Zhejiang Province, Hangzhou 310000, China
Abstract:With the rapid development of tourism in Huangshan City,the environment pollution from the hotel service industry could not be paid more and more ignorance.The index system of hotel service environmental performance was complex,some hotels had to evaluate from the nature,and it was not impersonality.A simple and feasible index system and a fuzzy comprehensive judgement model which based on AHP were built in this paper.The result of empirical research showed that the result of this model could reflect the environment performance externally.
Keywords:hotel  index system  evaluate model  environment performance
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