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How perceptions of experience-based analysis influence explanations of work accidents
Institution:1. Groupe Facteurs Humains, EDF Recherche et Développement, 1 avenue du Général de Gaulle, 92141 Clamart Cedex, France;2. Laboratoire Interuniversitaire de Psychologie, Personnalité, Cognition et Changement Social, UFR SHS, Université Pierre Mendès France-Grenoble 2, BP 47, 38040 Grenoble Cedex 09, France;1. Graduate School of Engineering, Nagaoka University of Technology, 1603-1 Kimitomioka, Nagaoka, Niigata 940-2188, Japan;2. Department of System Safety, Nagaoka University of Technology, 1603-1 Kimitomioka, Nagaoka, Niigata 940-2188, Japan;1. Safety and Resilience Research Unit (SaRRU), Dept. of Building, School of Design and Environment, National Univ. of Singapore, 4 Architecture Dr., 117566, Singapore;2. Department of Civil and Natural Resources Engineering, University of Canterbury, Private Bag 4800 Christchurch, New Zealand, 8140. Formerly Safety and Resilience Research Unit (SaRRU), Dept. of Building, School of Design and Environment, National Univ. of Singapore, Singapore
Abstract:IntroductionThis article looks into how perceptions of experience-based analysis (EBA) influence causal explanations of accidents given by managers and workers in the chemical industry (n = 409) and in the nuclear industry (n = 222).MethodThe approach is based on the model of naive explanations of accidents (Kouabenan, 1999, 2006, 2009), which recommends taking into account explanations of accidents spontaneously given by individuals, including laypersons, not only to better understand why accidents occur but also to design and implement the most appropriate prevention measures. The study reported here describes the impact of perceptions about EBA (perceived effectiveness, personal commitment, and the feeling of being involved in EBA practices) on managers' and workers' explanations of accidents likely to occur at the workplace.ResultsThe results indicated that both managers and workers made more internal explanations than external ones when they perceived EBA positively. Moreover, the more the participants felt involved in EBA, were committed to it, and judged it effective, the more they explained accidents in terms of factors internal to the workers. Practical Applications: Recommendations are proposed for reducing defensive reactions, increasing personal commitment to EBA, and improving EBA effectiveness.
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