The affective foundations of high‐reliability organizing |
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| Authors: | Timothy J Vogus Naomi B Rothman Kathleen M Sutcliffe Karl E Weick |
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| Institution: | 1. Vanderbilt Owen Graduate School of Management, Nashville, Tennessee, U.S.A.;2. College of Business and Economics, Lehigh University, Bethlehem, Pennsylvania, U.S.A.;3. Stephen M. Ross School of Business, University of Michigan, Ann Arbor, Michigan, U.S.A. |
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| Abstract: | The factors that compel individuals to exert the extraordinary effort needed to create high reliability—consistent error‐free performance under trying conditions—remain unspecified. Here, we propose that when individuals experience emotional ambivalence and prosocial motivation, it induces the broad thinking and other‐orientation that undergird mindful organizing and high reliability. Copyright © 2014 John Wiley & Sons, Ltd. |
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| Keywords: | high reliability mindful organizing prosocial motivation emotional ambivalence |
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