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Implications of turnover and trust for safety attitudes and behaviour in work teams
Authors:Christopher DB Burt  Nik Chmiel  Peter Hayes
Institution:1. Department of Psychology, University of Canterbury, Private Bag 4800, Christchurch, New Zealand;2. Department of Psychology, Queens University, Ireland;3. School of Psychological Science, La Trobe University, Australia
Abstract:Turnover potentially leads to a new individual being selected into a work team. This study investigated the safety-specific trust which team members place in their organisation’s selection and induction processes, and related this to the perceived risk from new employees. The research was conducted with teams working in forest harvesting, an occupation which has high-turnover, high risk and a high accident rate. Results indicate that trust in induction processes was negatively correlated with perceived risk from a new employee. Team members also engaged in a number of safety ensuring behaviours when a new individual joined the team, and these were related to the level of perceived risk, and how much they cared about their team members’ safety. It is argued that trust in the safety-specific characteristics of an organisation’s selection and induction process may have negative consequences for safety.
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