Performance evaluation of process industries resilience: Risk-based with a network approach

Risk management can be defined as coordinated activities to conduct and control an organization with consideration of risk. Recently, risk management strategies have been developed to change the approach to hazards and risks. Resilience as a safety management theory considers the technical and social aspects of systems simultaneously. Resilience in process industries, as a socio-technical system, has four aspects of early detection, error-tolerant design, flexibility, and recoverability. Meanwhile, process industries' resilience has three phases: avoidance, survival, and recovery, determining the transition between normal state, process upset event, and catastrophic event. There may be various technical and social failures such as regulatory and human or organizational items that can lead to upset or catastrophic events. In the avoidance phase, the upset event is predicted, and thus, the system remains in a normal state. For the survival phase, the system state is assumed to be an upset process event, and the system tries to survive through the unhealthy process conditions or remains in the same state, probably with low performance. In the recovery phase, the system is supposed to be catastrophic, and the emergency barriers are prioritized to show the severity of the consequences and response time, leading to a resumption of a normal state. Therefore, a resilience-based network can be designed for process industries to show its inherent dynamic transition in nature. In this study, network data envelopment analysis (DEA), as a mathematical model, is used to evaluate the relative efficiency of the process industries regarding a network transition approach based on the system's internal structure. First, a resilience-based network is designed to consist of three states of normal, upset, and catastrophic events. Then, the efficiency of each industrial department, which is defined as decision-making units (DMUs), is evaluated using network DEA. As a case study, a refinery that is considered a critical process industry is assessed. Using the proposed model shows the efficient and inefficient DMUs in each of three states of normal, upset, and catastrophic events of the process and the projection onto efficient frontiers. Besides calculating the network efficiency, the performance of each state is extracted to precisely differentiate between DMUs. The results of this study, which is one of the fewest cases in the area of performance evaluation of process industries with a network approach, indicated a robust viewpoint for monitoring and assessment of risks.