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Balance the Paradox between Limited Health Resources and Growing Demands for Medical Services |
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| Authors: | Gao Tian Bruce Gurd Wang Guoxing |
| Institution: | 1. International Graduate School of Business,University of South Australia,GPO Box 2471,Adelaide 5000,Australia;Jinan Central Hospital Affiliated to Shandong University,Jinan Shandong 250013,China 2. International Graduate School of Business,University of South Australia,GPO Box 2471,Adelaide 5000,Australia 3. Jinan Central Hospital Affiliated to Shandong University,Jinan Shandong 250013,China |
| Abstract: | Health institutions in the People's Republic of China are under considerable challenge.Innovations in management systems may support the challenge to increase both efficiency and effectiveness.The balanced scorecard (BSC) is one Such innovation.We have used a model to explore the factors that may impact the diffusion of the BSC in Chinese government hospitals.In particular,we concentrate on three factors-the outer context,the nature of the innovation and the communication and influence.The outer context and the nature of the innovation do provide an inducement to implement a BSC.The strength of the communication and influence may affect the level of take-up.However,we recognise that they may choose the BSC not for any apparent technical excellence but for the legitimation that Western man agement practices may bring to local managers. |
| Keywords: | balanced scorecard hospital diffusion of innovation |
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