Factorial validity of the Maslach burnout inventory—Dutch version (MBI‐NL) among dentists

Burnout is considered to be a long‐term reaction to occupational stress. It is characterized by emotional exhaustion, depersonalization, and diminished personal accomplishment. The most widely used instrument to measure burnout is the Maslach Burnout Inventory (MBI), developed by Maslach and Jackson (1986). From this instrument, Schaufeli and van Dierendonck (1995a) developed a somewhat modified Dutch version: the MBI‐NL. Burnout among dentists has hardly been studied. Since the professions that the MBI‐NL was developed upon are quite different from dentistry, the aim of this study was to test the three‐factor structure of the MBI‐NL against alternative structures among dentists. Both principal components analysis (PCA) and confirmatory factor analysis (CFA) were examined in a representative sample of 709 Dutch general dental practitioners (75 per cent response rate). The three‐factor structure shows the best fit to the underlying data, while other psychometric qualities are very satisfactory. It is concluded that the three‐factor structure of the MBI‐NL is superior to alternative structures, and that the MBI‐NL is a highly suitable instrument to measure burnout among dentists. Copyright © 1999 John Wiley & Sons, Ltd.     

The construct validity of two burnout measures

The present study was carried out among a sample of 667 Dutch nurses and assesses three aspects of the construct validity of the two most widely used self-report burnout questionnaires: The Maslach Burnout Inventory (MBI) and the Burnout Measure (BM). Although the factorial validity of the three-dimensional structure of the MBI was convincingly demonstrated by confirmatory factor analysis with LISREL, four weak and ambiguous items were identified. Regarding the BM, some doubts have arisen about its one-dimensionality. The congruent validity of the questionnaires was well established: They both refer to the core element of the burnout syndrome (i.e. exhaustion). Moreover, linear structural analyses suggested that burnout is a two multi-dimensional construct consisting of an affective component (i.e. exhaustion) and an attitudinal component (i.e. a negative attitude towards recipients and towards one's job performance). However, the discriminant validity of the first component is rather poor since it considerably overlaps with self-reported somatic complaints and psychological strain. It is concluded that the MBI can be employed as a reliable and valid multi-dimensional indicator of burnout in professionals who work with people. The BM assesses the non-specific affective component of burnout (i.e. exhaustion) and should therefore be supplemented by a scale that measures the attitudinal component of the syndrome.     

The process of burnout in white‐collar and blue‐collar jobs: eight‐year prospective study of exhaustion

This study tested three contrasting theories about the sequential process of the three dimensions of burnout (i.e., exhaustion, cynicism and professional efficacy) as measured by the Maslach Burnout Inventory—General Survey (MBI‐GS). The causal order of the burnout components was investigated by including job stressors as antecedents of burnout in structural equation models (LISREL). The predictive effect of exhaustion on burnout dimensions eight years later was also investigated. The longitudinal models were then tested in two occupational subgroups. The participants were 713 Finnish employees (415 white‐collar and 298 blue‐collar workers) from an international industry enterprise. The best fitting model of the associations between the three burnout dimensions was obtained by a path model where exhaustion predicted cynicism, and cynicism in turn predicted lack of professional efficacy. The symptoms of exhaustion were persistent over time. There were no differences between the two occupational groups in the process of burnout. Also the work‐related antecedents of burnout (job stressors) were very similar in both groups. Copyright © 2002 John Wiley & Sons, Ltd.     

Re‐thinking burnout

The conceptualization and psychometric properties of the Maslach Burnout Inventory (Maslach and Jackson, 1981 ) were examined by this study. A new structure of five burnout factors was identified using a sample of 480 Australian law enforcement managers. An examination of each item, along with single and confirmatory factor analyses supported both emotional exhaustion and the lack of personal accomplishment factors splitting into two factors while depersonalization remained a single factor. The new five‐factor structure incorporates psychological and somatic strain aspects of emotional exhaustion, and two aspects of the lack of personal accomplishment, namely self and others. This expanded factor structure clarifies the multi‐dimensional nature of the MBI. Further research directions are discussed. Copyright © 2001 John Wiley & Sons, Ltd.     

After-effects of job-related stress: Families as victims

In recent years, the unique stress experienced by those who do ‘people work’ has been acknowledged by the helping professions as a widespread problem and has been recognized by social scientists as a topic requiring systematic research. This paper begins by briefly reviewing research on the type of job stress experienced by workers in the helping professions. Then, a study of 142 police couples is reported, illustrating the effects of job stress on family life. In a survey study, police officers and their wives described family interactions. Officers who were experiencing stress, as measured by the Maslach Burnout Inventory, were more likely to display anger, spend time off away from the family, be uninvolved in family matters, and to have unsatisfactory marriages. An examination of the coping patterns used to deal with the stress of police work highlights differences between coping strategies used by husbands versus wives.     

Innovations and personal change: Patterns of adjustment to relocation

The aim of the study was to test hypotheses derived from Nicholson's (1984) theory of work-role transitions within the context of job relocation. These hypotheses concern the adjustment strategies used by those changing jobs. A total of 121 U.K. employees provided data at three points in time during the process of their relocation. Measures included job characteristics, personal change, role innovation, self-esteem and subjective well-being. Data were analysed via non-recursive structural equation models using LISREL VI. Results were generally consistent with the model of work-role transitions. Individual differences in self-esteem were found to influence adjustment strategies over and above the effects of job characteristics.     

Work centrality and work alienation: distinct aspects of a general commitment to work

The authors tested the proposition that identification with the work role and engagement in the work role constitute different aspects of a general commitment to work. Whereas work centrality (a strictly normative attitude) represents the extent to which a person identifies with the work role, work alienation (an affect‐inclusive attitude) represents the extent to which a person is engaged in the work role. Predicated on these conceptual distinctions, the authors tested whether work centrality and work alienation exhibited theoretically‐meaningful, differential correlations with six variables reflecting various work‐related commitments. Using data from 349 employed individuals, the results of Hotelling–Williams t tests revealed that, compared to work alienation, work centrality had stronger correlations with Protestant work ethic and leisure ethic. In contrast, compared to work centrality, work alienation was more strongly correlated with work locus of control, work self‐discipline, and affective organizational commitment. Work centrality and work alienation did not differ in their correlations with job involvement–role. Taken together, the results suggest that people who are highly committed to work not only identify with the work role, they are also engaged in the work role. Copyright © 2000 John Wiley & Sons, Ltd.     

The protective effect of job satisfaction in health,happiness, well-being and self-esteem

The purpose of this article is to analyze the possible effects of job satisfaction on mental and physical health, happiness, subjective well-being and self-esteem. A total of 971 Portuguese-speaking adults participated in this study. Most participants reported high rates of satisfaction with their colleagues, the nature of their work and leadership, while reporting dissatisfaction with regard to salaries and promotions. Results indicated the existence of the protector effect of job satisfaction for health, happiness, subjective well-being and self-esteem, in addition to reinforcing the importance of maintaining a positive evaluation of one’s work. As a practical implication, the results may suggest that the effects of personnel management policies which emphasize job satisfaction could potentially lead to improvements in levels of health, happiness, subjective well-being and workers’ self-esteem, all of which are factors that can potentially improve organizational performance. The study also considered its limitations and the possibility for future investigation.     

矿工工作应激与对策探讨

工作应激对煤矿工人的影响是导致煤矿安全管理事故发生的主要原因,所以,煤矿工人的工作应激是一个亟待解决的问题。通过文献的搜集和访谈,与其他职业压力源的比较分析,并结合矿工这一职业的特点,第一,界定煤矿工人工作应激的概念;第二,从工作特征、组织因素、社会因素和个人特征4个大的方面来全面地分析矿工工作应激的来源;第三,依据工作应激的来源,从个人、组织和社会3个层面来探讨矿工工作应激的解决对策。为煤矿安全管理及维护矿工身心健康提供一定的依据。     

The measurement of job control

Subjective or perceived control over job-related activities or events is a frequently measured construct in organizational stress research. Karasek (1985) assessed perceived control as both decision authority and skill discretion at work (job decision latitude). Ganster (1989b; Dwyer and Ganster, 1991) developed a multidimensional or general measure of worker control, as well as a specific measure of work predictability. Because little published psychometric data exist for these scales, we investigated the item-level measurement properties of Karasek's and Ganster's measures. We hypothesized two separate, two-factor solutions, decision authority and skill discretion, for the job decision latitude scale, and general control and predictability, for the work control scale. The dimensionality of both measures was assessed in multiple, independent samples using confirmatory factor analyses (LISREL) with maximum likelihood estimation. Simultaneous solutions across samples were used to determine the fit of the factor models to the data. The hypothesized two-factor solutions were confirmed for both Karasek's and Ganster's scales, although item refinement is indicated. We also investigated the relative independence between Karasek's and Ganster's scales and found a lack of independence between the general control and decision authority items in one sample. © 1997 John Wiley & Sons, Ltd.     

Preconditions of three types of alienation in young managers and professionals

The study tested predictions derived from Korman (1977) and from Sarason (1977) about factors leading to alienation among occupationally-successful young adults. The sample consisted of 434 college graduates (median age = 29 years), 85 per cent of whom were employed full-time. Respondents completed self-report questionnaires including measures of family and college background; expectations at college graduation for positive outcomes in personal, interpersonal, and work areas; current fulfilment in each of these areas; and alienation (estrangement from self, other people, and occupation or profession). Results of subgroup analysis showed that respondents whose backgrounds included high socio-economic status and graduation from elite colleges were more likely than other subjects to experience alienation when encountering lack of fulfilment. However, moderator regressions failed to show similar moderator effects, indicating that family and college backgrounds may produce discontinuous and qualitatively different subgroup effects. One implication of this study is to suggest more care in selecting individuals for high-risk job assignments with low probability of success.     

Intolerance of ambiguity as a moderator of the occupational role stress—strain relationship: A meta-analysis

Occupational role stress has received increased attention in recent years. However, there have been few systematic efforts to review potential moderators of the role stress–strain relationship. The few narrative reviews that do exist conclude that the evidence for individual difference moderators is mixed and inconclusive. The purpose of this review was to utilize meta-analysis to determine whether intolerance of ambiguity represents a significant vulnerability factor in the role stress–strain relationship. Results indicated that intolerance of ambiguity does moderate the impact of role ambiguity. The implications of this finding for future job stress research and stress management programs are discussed.     

Workload and psychological strain: A test of the French,Rodgers, and Cobb hypothesis

This study of a random sample of self-employed and non-self-employed dentists tests the French, Rodgers, and Cobb (1974) hypothesis, which predicts a curvilinear relationship between psychological strain and person-environment fit. Self-employed dentists had lower strain scores (based on measures of job satisfaction and self-esteem) and greater congruency in P-E fit (based on comparisons of preferred and typical hours in practice) than dentists who were not self-employed. The relationship between strain and P-E fit among self-employed dentists was curvilinear. Both self-esteem and job satisfaction were higher for dentists with a congruent fit between typical and preferred workload and lower for dentists with incongruent fit.     

Stress,coping and safety compliance in a multinational gold mining company

The primary objective of this study was to investigate the relationship of work stress, consisting of role stressors and job insecurity, with safety compliance at work. A secondary objective was to test for the possible moderating effect of individual employees’ coping behaviour between experienced work stress and job insecurity, and their safety compliance. A cross-sectional survey design was used (n?=?771). An electronic survey, with a biographical questionnaire and scales on role conflict, role ambiguity, role overload, job insecurity, coping and safety compliance at work, was administered. The results indicated that specific aspects of work stress, notably role conflict, role ambiguity and quantitative job insecurity, and of coping, namely an avoidance style and changing the situation, were important in understanding safety compliance. A moderating effect of avoidance coping was also found.     

Structural equation modelling of lower back pain due to whole-body vibration exposure in the construction industry

Whole-body vibration (WBV) exposure is a health hazard among workers, causing lower back pain (LBP) in the construction industry. This study examines key factors affecting LBP due to WBV exposure using exploratory factor analysis and structural equation modelling. The results confirm five key factors (equipment, job related, organizational, personal, social context) with their 17 associated items. The organizational factor is found the most important, as it influences the other four factors. The results also show that appropriate seat type, specific training programme, job rotation, workers’ satisfaction and workers’ physical condition are crucial in reducing LBP due to WBV exposure. Moreover, provision of new machines without proper training and good working condition might not help reduce LBP due to WBV exposure. The results help the construction companies to better understand key factors affecting LBP due to WBV exposure, and to plan for a better health improvement programme.     

Occupational stress among health care workers: A test of the job demands-control model

Models of occupational stress have often failed to make explicit the variable of control over the environment, as well as the role of job socialization in shaping personality characteristics and coping behaviours. This neglect has helped maintain the focus of stress reduction interventions on the individual. A new model of occupational stress developed by Robert Karasek incorporates control and socialization effects and has successfully predicted the development of heart disease and psychological strain. A survey instrument derived from the model was distributed to 771 hospital and nursing home employees in New Jersey, and 289 (37.5 per cent) were returned. Respondents did not significantly differ from non-respondents by age, sex, job tenure, union membership status, job satisfaction, job perceptions and attitude towards employer and union. The results support the hypothesis that reported job strain (job dissatisfaction, depression, psychosomatic symptoms) and burnout is significantly higher in jobs that combine high workload demands with low decision latitude. This association remained significant after controlling for age, sex, education, marital status, children, hours worked per week and shift worked. Other job characteristics (job insecurity, physical exertion, social support, hazard exposure) were also associated with strain and burnout. The survey instrument also identified high strain jobtitles in the surveyed workplaces. The results are discussed in relation to directions for future research, research on stress in nursing, and approaches to stress reduction.     

The impact of job security,satisfaction and stress on performance assessment and optimization of generation companies

In this study, performances of Iranian thermal power plants have been assessed with respect to human factors such as job stress, satisfaction and security through data envelopment analysis (DEA). In the first step performance of power plants (DMUs) have been evaluated considering traditional production factors including installed capacity, internal consumption and fuel consumption as inputs and gross production as output (model 1). In the next step, model 1 is expanded to include three above mentioned human factors (model 2). Power plants have been ranked based on their relative efficiency scores in both models. Pearson and Spearman correlation coefficients between relative efficiency scores and rankings of power plants in two models have been calculated. The results show that efficiency scores and rankings of power plants in two models are quite different indicating that mentioned human factors have direct impact on overall performance of generation companies and that if we were to use just traditional factors it would not reflect the optimum efficiency of the DMUs. Finally, job security has been found as the most effective human factor in Iranian power plants. This is the first study that presents an integrated approach for assessment of electric power plants considering job stress, security and satisfaction. And it is shown that these human factors play important role in overall performance of generation companies.