Effects of Ergorest® Arm Supports on Muscle Strain and Wrist Positions During the Use of the Mouse and Keyboard in Work With Visual Display Units: A Work Site Intervention

The effects of Ergorest^® arm supports on wrist angles and musculoskeletal strain in the neck-shoulder-arm region and electrical activity in the shoulder and arm muscles were studied during typing or the use of the mouse in work with a visual display unit (VDU). Twenty-one women were randomized into 3 groups (1 arm support, 2 arm supports, and control). Measurements were carried out before and after the 6-week intervention. The wrist extension of the mouse hand, the muscle activity of the trapezius muscle, and the subjective discomfort ratings indicated that 2 arm supports were better than 1 in work with a mouse. The Ergorest^® arm support alleviates muscle and joint strain in VDU work when used for both arms.     

Stress reactions in computerized administrative work

Ninety-five white-collar workers employed by an insurance company using visual display units (VDU) connected by telecommunication to a central computer filled in a questionnaire concerning psychosocial stressors in connection with work at the VDU. Eleven persons with extensive and ten with no work at VDUs were also studied during regular work, during breakdown of machinery, and in their leisure time. Self-reports on mood and alertness were recorded along with blood pressure, heart rate, and excretion of adrenaline and noradrenaline. Results indicate that (1) stress and mental strain occurred in association with delayed response times in the computer system and unpredicted interruptions of system operation, (2) such a temporary interruption caused an increase of blood pressure and adrenaline excretion, (3) complaints of stress and strain were repotted mainly by data-entry staff, (4) data-entry groups displayed a higher level of physiological arousal during post-work hours than a control group, and (5) that a majority of those who worked continuously at a VOU reported physical discomfort within 1.5 hours. It is concluded that stress and strain in computerized work may be counteracted at the technological and the organizational level: by reducing the duration and frequency of breakdowns, by reducing response times in the system, and by eliminating pure data-entry tasks.     

Impact of rest-break interventions on the neck and shoulder posture of symptomatic VDU operators during prolonged computer work

There is limited research on the effects of different types of rest-break interventions for visual display unit (VDU) operators on neck and shoulder postures. This study examined the effect of rest-break interventions on the neck and shoulder postures of symptomatic VDU operators during prolonged computer work. Thirty subjects were randomly and equally assigned to breaks with stretching, breaks with dynamic movement and passive breaks. Subjects performed the typing task for 60 min and received 3-min breaks after 20 min of work. The craniovertebral and forward shoulder angles were obtained from a 3D motion analysis system. Results showed that there were no significant differences in the craniovertebral and forward shoulder angles among any types of rest breaks. It can be concluded that the three types of rest-break interventions had positive effects on neck and shoulder posture during prolonged computer terminal work.     

Luminance of the Surround and Visual Fatigue of VDT Operators

Luminance distribution in the visual field is considered as one of causal factors with a significant influence on visual fatigue, especially for intensive and extended Video Display Terminal (VDT) work. The aim of the study was to define visual fatigue of VDT operators for different values of surrounding luminance. Experiments were carried out in laboratory conditions under 3 lighting conditions. Only 1 lighting parameter—the luminance of the wall behind the display (surrounding luminance)—changed. Visual fatigue was measured both by a subjective evaluation of different visual complaints (asthenopic symptoms) and by objective measurements of changes in the following visual functions: accommodation, convergence, habitual horizontal phoria, critical fusional frequency (CFF), and visual acuity. The same experiments were done for CRT (Cathode Ray Tube) and LCD TFT (Liquid Crystal Display with Thin Film Transistor) screens. The results of the study have shown that there was no significant influence of the value of surrounding luminance on the asthenopic symptoms for either type of screen. A general tendency towards bigger visual complaints for LCD TFT than for CRT participants was found. An objective evaluation of visual fatigue demonstrated a tendency towards bigger changes in visual functions with an increase of surrounding luminance for both screens. Statistical analysis of the results has shown that surrounding luminance influences significantly the reduction of the accommodation amplitude (significance level < .05).     

进近管制员工作进程分类及工作负荷研究

空中交通管制员是管制工作的核心,其工作负荷直接决定该管制空域的飞行容量,而管制员的工作负荷包括可观察的客观负荷和认知理解的主观负荷两类。借鉴国外的MBB,DORA原理,将雷达管制的实施细分为18个工作进程,并通过调查、统计,确定每一工作进程的难度系数;通过多角度摄像方式对成都进近管制室雷达管制席位的工作进行长时间的拍摄,参照划分的工作进程对采集的数据进行深入的统计、分析,采用MMBB方法计算出指挥单架飞机的操作时间和思考时间;确定得出管制单架飞机的工作负荷,以及该空域的容量。     

Will Musculoskeletal,Visual and Psychosocial Stress Change for Visual Display Unit (VDU) Operators When Moving From a Single-Occupancy Office to an Office Landscape?

This study investigated the effect of moving from single-occupancy offices to a landscape environment. Thirty-two visual display unit (VDU) operators reported no significant change in visual discomfort. Lighting conditions and glare reported subjectively showed no significant correlation with visual discomfort. Experience of pain was found to reduce subjectively rated work capacity during VDU tasks. The correlation between visual discomfort and reduced work capacity for single-occupancy offices was r_s = .88 (p = .000) and for office landscape r_s = .82 (p = .000). Eye blink rate during habitual VDU work was recorded for 12 operators randomly selected from the 32 participants in the office landscape. A marked drop in eye blink rate during VDU work was found compared to eye blink rate during easy conversation. There were no significant changes in pain intensity in the neck, shoulder, forearm, wrist/hand, back or headache (.24 < p < .67). Pain levels in different body areas were significantly correlated with reduced work capacity, .77 < r_s < .99 (p = .000).     

Prevention of Deep Vein Thrombosis in VDU Work

This paper introduces preventive measures against Deep Vein Thrombosis (DVT) during Visual Display Units (VDU) work. Four experiments were conducted in order to address this issue. The effectiveness of the preventative measures was evaluated by measuring foot swelling. The results indicated that the following 3 methods would be particularly effective: (a) occasionally adopting a reclining posture with a footrest, (b) 10-min walking every 50-60 min of VDU work, and (3) stretching. In addition we predicted that taking a deep breath could sometimes be effective. DVT is likely to occur in daily life and its incidence can be related to the long-term postures associated with VDU work. This paper suggests that VDU workers should be aware of the risk of DVT and take preventative measures.     

Sitting Posture,Postural Discomfort,and Visual Performance: A Critical View on the Interdependence of Cognitive and Anthropometric Factors in the VDU Workplace

The study focuses on individual and standard visual display unit (VDU) workplaces with respect to performance and muscular load. Three different work settings were realized: The workplace was either adjusted to individual preferences or to the European standard. The third condition mirrored exactly the individual setting, however participants were told that it was set according to another standard. Dependent variables were visual performance in a search task, the rated muscular load, and individual preferences. Results show that both individual work settings yielded a superior performance as compared to the standard. However, performance and muscular comfort improved when participants knew they had adjusted the workplace. Apparently, VDU users follow a intuitive rationale adjusting their work setting minimizing muscular load and optimizing performance.     

Dimensions of Job Control in Computerized and Traditional Office Work and Its Health Effects

This study investigates whether a consistent relationship exists between computerization and job control. It also examines the role of job control as a predictor of stress symptoms typical for data entry and word processing (VDU) work. Two groups of VDU users and two comparable non-VDU-user groups took part in this study. A special questionnaire made it possible to assess global job control and four indexes of control related to specific aspects of work (control over choice of tasks and methods, control over time frame, control related to one’s skill, and control related to participation in the decision-making process). Results did not show an unequivocal relation between computerization and the latitude of control. The latitude of control depends on the task performed and the aspect of control we are considering. Regression analyses showed that global control is a good predictor of job satisfaction, some mood disturbances, and visual complaints. The other aspects of control are related in a variety of ways to stress symptoms. The role of a Type A behavior pattern in the relationship between job control and stress symptoms varies depending on which aspect of control is being considered. It was concluded that because of the high functional differences between various aspects of control, it is better to avoid using the concept of global control and, when possible, apply specific indexes of control.     

Operators’ signal-detection performance in video display unit monitoring tasks of the main control room

This study evaluated the operators’ signal-detection performance in video display unit (VDU) monitoring tasks of the main control room (MCR). So far the study of the relationship between VDU design strategy and human errors has been superficial. To validate the effect of VDUs design strategies on operating errors in the MCR, this present research adopted a within subject experimental design to develop different experimental treatments based on two types of display modes included consistent mode and mixed mode. A total of 13 undergraduate and graduate students were recruited as participants in the experiment. Dependent variables included situation awareness, reaction time, error frequency, and subjective performance. Some research support was found for the representation principles. The conclusions of this study could not only be implemented by the human-system interface (HSI) designers of a MCR in the advanced nuclear power plant (NPP) but also could be generalized to the extent that other digital workstation similar to the MCR.     

An intervention to reduce work-related burnout in teachers.

The objective of the study was to develop and evaluate a 2-day burnout intervention program focused at enhancing coping with stresses observed in teachers' work. Karasek's job stress model was used as the theoretical framework. The aim of the intervention was to teach participants to deal better with high job demands and low job control. Some cognitive-behavioural methods of overcoming workload and enhancing a sense of self-mastery and relations with students were introduced in the workshop. 59 teachers were randomly assigned to an experimental or to a control group. Results showed that emotional exhaustion, perceived workload and somatic complaints decreased significantly in the intervention group. The greatest effect of the intervention was observed with regard to increased behavioural job control. It was concluded that teaching participants how to manage their work environment better could help them in changing their perception of stressful job characteristics, reducing emotional exhaustion and somatic complaints.     

Assessing team workload under automation based on a subjective performance measure

This study presents a subjective measure approach to assess how automation impacts teamwork. Hart and Staveland (1988) indicated that the subjective measure approach is the conventional most commonly used workload assessment method that represents the criteria against which other measures are evaluated. The subjective experience of an operating crew regarding workload normally involves the influence of many factors in addition to the objective demands imposed by a particular task. Therefore, this study first assumes that team workload is a hypothetical construct that represents the cost incurred by a specific crew to achieve a particular level of team performance. The concept of team workload is developed by applying individual workload concepts, principles, and relations to a team environment. Although teams are increasingly important in the workplace, team workload has seldom been evaluated in literature. Therefore, this study develops a subjective performance measure approach to optimize team workload. An illustrative example demonstrates the effectiveness of the proposed approach. Results of this study significantly contribute to research efforts in the field of workload measurement under automation.     

On the subjective experience and correlates of downtime at work: A mixed‐method examination

In the current paper, we studied downtime at work. Downtime represents a unique aspect of work time, as employees have low workload and more discretion about their activities but are still paid to be at work. Despite its prevalence and potentially significant implications for productivity and well‐being, the experience of downtime has not been a focus in the literature. To study this phenomenon, we first used a qualitative method involving 15 focus groups. Results from 95 employees showed that downtime is distinct from formal breaks and withdrawal behavior and is generally a negative subjective experience. Categories of antecedents of experience and downtime activities were classified. Next, to further explore the phenomenon, and based on Study 1 and relevant literature, we proposed several hypotheses and tested them using an experience sampling method. Results from 86 employees (across 5 workdays and 689 data points) indicated that the amount of downtime was negatively related to day level job satisfaction, job performance, and subjective health. The duration of relaxation activities during downtime mitigated the negative effects of downtime on fatigue. The effects of enjoyment level of the activities, job autonomy, work engagement, and boredom proneness were also examined. Implications, limitations, and future research are discussed.     

The effects of job demands and control on employee attendance and satisfaction

We examined the impact of stressful job demands on employee attitudes and attendance. Using Karasek's (1979) theory of job decision latitude as the conceptual foundation, we hypothesized that mental and physical work demands would interact with employee beliefs of personal control. Survey data from 90 male manufacturing employees regarding their control beliefs were combined with objective job analysis data concerning mental and physical demands and one year's worth of archival data regarding unexcused absences, sick days, and days tardy. There were significant interactions between control and objective psychological demands that indicated that these demands were associated with higher levels of tardiness and sick days only under conditions of low perceived control. In contrast, subjective workload ratings showed no relationship with tardiness and sick days, but, in interaction with control, predicted work satisfaction and voluntary absence. We discussed these results in terms of a stress process that affects health-related attendance independent of employee attitudes.     

无人机操作主观心理负荷测评与心率数据比较

为探究在无人机实操试验的心理负荷测量中主观量表与心率测评工具的性能,招募14名从未接触过无人机操作的被试者,在参加飞行操作培训后进行4种不同难度的无人机飞行操作情景试验;使用Polar V800监测被试者试验过程中的心率变化,并在试验结束后采用NASA-TLX,MCH,SWAT 3种主观量表进行评分,以比较飞行难度间各...     

Effect of Different Types of Rest-Break Interventions on Neck and Shoulder Muscle Activity,Perceived Discomfort and Productivity in Symptomatic VDU Operators: A Randomized Controlled Trial

Objective. This study evaluated the effect of different types of activities during rest-break interventions on neck and shoulder muscle activity, muscle discomfort and productivity among symptomatic video display unit (VDU) operators performing prolonged computer terminal work. Study design and setting. Randomized controlled trial was used. Thirty symptomatic VDU operators were randomly assigned to 2 active break groups (stretching and dynamic movement) and a reference group. The subjects performed the same typing task for 60 min and received 3-min breaks after each 20 min of work. Root mean square and median frequency were calculated for neck and shoulder muscle activity. Muscle discomfort was measured with Borg’s CR-10 scale. Productivity was measured by counting words. Results. There were no significant differences between the types of activities during breaks on neck and shoulder muscle activity, muscle discomfort or productivity. However, there was a significant difference in the level of muscle discomfort over time. Conclusions. Three types of activity during breaks showed a favourable effect on neck and shoulder muscle activity and productivity, and a positive effect on muscle discomfort in symptomatic VDU operators.     

The Subjective Rating Scales for Measurement of Mental Workload—Thurstonian Scaling

Subjective rating scales for measuring work demands and individual capabilities to cope with work requirements were developed using the Thurstonian procedure. The scales measure six dimensions of mental workload: mental difficulties, feeling of responsibility, awareness of risk, interpersonal conflicts, monotony, and time pressure. Individual scale results make it possible to assess the level of mental workload understood as a relation between the subjective rating of work demands and individual capabilities in each of the six dimensions. Two versions of scales were prepared: classic and modified ones. To assess the level of reliability of the particular scales, 481 participants were examined twice at a 1-month interval. A procedure to prepare scales for the measurement of other dimensions of mental workload is also presented.     

Predicting work performance in nuclear power plants

Diagnosis and monitoring are the major tasks of an operator in main control room of nuclear power plants (NPPs). The operator’s mental workload influences his/her performance, and furthermore, affects the system safety and operations. This study investigated the operator’s mental workload and work performance of the NPP in Taiwan. An experiment including primary and secondary tasks was designed to simulate the reactor shutdown procedure of the fourth nuclear power plant (FNPP). The performance of the secondary tasks (error rate), subjective mental workload (NASA Task Load Index, NASA-TLX) as well as seven physiological indices were assessed and measured. The group method of data handling (GMDH) was applied to integrate these physiological indices to develop a work performance predictive model. The validity of the proposed model is very well with R² = 0.84 and its prediction capability is high (95% confidence interval). The proposed model is expected to provide control room operators a reference value of their work performance by giving physiological indices. Besides NPPs, the proposed model can be applied to many other fields, e.g. aviation, air transportation control, driving and radar vigilance, etc.     

模拟SPO情境中的飞行员脑力负荷测量与分析*

为探究单一飞行员驾驶模式（SPO）下飞行员的脑力负荷水平,设计并实施模拟单人驾驶情境中的非正常任务场景处置实验。首先,基于准5级模拟驾驶舱,设计飞行任务场景;其次,招募20名航线飞行员被试,开展模拟飞行实验,记录被试的生理数据心率变异性指标及眼动数据;最后,结合客观生理数据以及主观量表进行脑力负荷分析,记录单发失效故障处置时间并进行任务绩效分析。研究结果表明:与双人制机组相比,单人驾驶情境中飞行员的脑力负荷增幅并不显著,处于可接受范围;单人制驾驶舱的任务设计及智能辅助系统使用对于降低飞行员工作负荷,提升飞行绩效至关重要。研究结果可为单一飞行员驾驶模式实施提供理论支持,并为未来单人制驾驶舱及机载自动化系统设计提供指标参考。     

Prevention of musculoskeletal complaints in nursing: Aims, approach and content of an ergonomic-educational programme

In 1992 a comprehensive health-promotion project was initiated in seven nursing-homes in the Netherlands. This project was designed to implement an ergonomic-educational programme, with the intention of reducing physical workload and to bring about safe working in order to prevent work-related musculoskeletal complaints. After a period of external support, employees of the nursing-homes should be able to proceed with the programme independently. In this paper the content of the programme and its underlying strategies and theories are described. So far, the programme has got off to a good start in all the nursing-homes. Positive effects of the programme could be demonstrated and guidelines and protocols for safe working were introduced. However, it is as yet too early for definitive conclusions to be drawn regarding the aspect of continuity.