The relationship between employees' perceptions of safety and organizational culture

PROBLEM: With limited resources to help reduce occupational injuries, companies struggle with how to best focus these resources to achieve the greatest reduction in injuries for the optimal cost. Safety culture has been identified as a critical factor that sets the tone for importance of safety within an organization. METHOD: An employee safety perception survey was conducted, and injury data were collected over a 45-month period from a large ready-mix concrete producer located in the southwest region of the United States. RESULTS: The results of this preliminary study suggest that the reductions in injuries experienced at the company locations was strongly impacted by the positive employee perceptions on several key factors. Management's commitment to safety was the factor with the greatest positive perception by employees taking the survey. DISCUSSION: This study was set up as a pilot project and did not unitize an experimental design. That weakness reduces the strength of these findings but adds to the importance of expanding the pilot project with an appropriate experimental design. SUMMARY: Management leadership has been identified, along with several other factors, to influence employee perceptions of the safety management system. Those perceptions, in turn, appear to influence employee decisions that relate to at-risk behaviors and decisions on the job. IMPACT ON INDUSTRY: The results suggest that employee perceptions of the safety system are related to management's commitment to safety, which, in turn, appear to be related to injury rates. Management should focus on how to best leverage these key factors to more positively impact injury rates within their companies.     

驾驶行为特性与人格特征关系研究

为了开展驾驶行为特性与人格特征关系的研究,选用26名被试人员,运用自主研 发的驾驶员综合能力测试系统,利用数理统计规律,研究被试者复杂反应、速度估计与 人格特征之间的关系。结果表明:在相同的试验环境下,所有被试者在伴有蜂鸣声时复 杂反应错误次数明显多于无蜂鸣声时;男女驾驶员在复杂反应时间方面表现出显著性差 异, 而在复杂反应错误次数方面未表现出明显差异;男女驾驶员在速度估计方面未表现 出显著性差异,但部分驾驶员表现出过高或过低估计速度的倾向;复杂反应指数和速度 估计指数与驾驶员的攻击性、独立性和敢为性之间存在着较强的正相关性,与社会向性 、稳定性之间存在着较强的负相关性;男性驾驶员表现出较强的攻击性、敢为性和独立 性,而女性驾驶员表现出较强的稳定性和社会向性。自主研发的系统能有效地分析了驾 驶行为特性与人格特征之间的内在关系,可以检测出潜在的事故倾向性大的驾驶员,有 利于减少交通事故的发生。     

Considering the positive possibilities of leader political behavior

This Incubator presents an overview of a new construct, leader political support, which captures the positive possibilities of leaders' political behavior. A discussion of why leader political support may seem paradoxical is included, as well as a presentation of the need for its consideration and the research possibilities it provides. Copyright © 2014 John Wiley & Sons, Ltd.     

领导风格与员工安全行为关系的元分析*

为更好地比较不同领导风格对员工安全行为的影响,采用元分析方法,基于34篇独立实证研究的15 032个样本,对常见的领导风格与员工安全行为关系进行定量分析。结果表明:对于安全遵守,相关系数从低到高分别为伦理型领导、变革型领导、领导-成员交换以及交易型领导;对于安全参与,相关系数从低到高分别为伦理型领导、变革型领导、交易型领导、领导-成员交换;年龄、经济发展水平、行业以及研究设计调节了领导风格与员工安全行为之间的关系。     

Effects of leadership consideration and structure on employee perceptions of justice and counterproductive work behavior

In this paper, we examine the effects of leadership consideration and structure on two important organizational behavior outcomes: employee perceptions of organizational justice and counterproductive work behavior (CWB). We examine these effects across two studies using multisource data (employees and supervisors in Study 1; employees and coworkers in Study 2). Results reveal that consideration and structure have distinct effects across distributive, procedural, informational, and interpersonal dimensions of justice. Moreover, results suggest that consideration and structure have multiplicative effects on employee CWB. We find the highest levels of CWB among employees of supervisors who exhibit high structure and low consideration. Interestingly, results also suggest that the effects of structure on CWB may be curvilinear (u‐shaped) such that moderate levels of structure are associated with the lowest levels of CWB. We discuss implications for future consideration and structure research as well as managerial practice. Copyright © 2012 John Wiley & Sons, Ltd.     

Organizational level as a moderator of the relationship between justice perceptions and work‐related reactions

In this study, we examined the role of organizational level as a moderator of the relationships of procedural and distributive justice with seven employee attitudes and behaviors. Based on social identity and resource allocation theories, we suggested an allocational model of authority in organizations. We posited that lower rank encourages a more process‐oriented perspective that emphasizes procedural concerns while higher rank imbues a more result‐oriented perspective that emphasizes distributive outcomes. We considered the cultural context that characterized work relationships in our sample of respondents from a Chinese state‐owned enterprise. Significant sets of interactions supported the predicted relationships of procedural justice with three outcomes at lower levels and distributive justice with four outcomes at higher levels. Implications and extensions of these findings are considered. Copyright © 2006 John Wiley & Sons, Ltd.     

Relationships between psychological climate perceptions and work outcomes: a meta‐analytic review

In this study, meta‐analytic procedures were used to examine the relationships between individual‐level (psychological) climate perceptions and work outcomes such as employee attitudes, psychological well‐being, motivation, and performance. Our review of the literature generated 121 independent samples in which climate perceptions were measured and analyzed at the individual level. These studies document considerable confusion regarding the constructs of psychological climate, organizational climate, and organizational culture and reveal a need for researchers to use terminology that is consistent with their level of measurement, theory, and analysis. Our meta‐analytic findings indicate that psychological climate, operationalized as individuals' perceptions of their work environment, does have significant relationships with individuals' work attitudes, motivation, and performance. Structural equation modeling analyses of the meta‐analytic correlation matrix indicated that the relationships of psychological climate with employee motivation and performance are fully mediated by employees' work attitudes. We also found that the James and James ( 1989 ) PC_g model could be extended to predict the impact of work environment perceptions on employee attitudes, motivation, and performance. Despite the number of published individual‐level climate studies that we found, there is a need for more research using standardized measures so as to enable analyses of the organizational and contextual factors that might moderate the effects of psychological climate perceptions. Finally, we argue for a molar theory of psychological climate that is rooted in the psychological processes by which individuals make meaning or their work experiences. Copyright © 2003 John Wiley & Sons, Ltd.     

机场安检人员心理授权与违章行为关系研究

为减少民航机场安检人员的违章行为、提升民航机场安全水平,研究民航机场安检员的心理授权与违章行为之间的关系。在心理授权与违章行为关系中加入安全意识、安全动机和安全服从3个中介变量,构建机场安检人员心理授权与违章行为关系的理论假设模型;通过实证研究收集国内机场的安检员相关数据,对已构建的理论假设模型采取结构方程模型(SEM)进行检验。结果表明:机场安检员心理授权与违章行为存在一定相关性,即通过安全意识、安全动机与安全服从对违章行为产生间接影响;心理授权通过违章行为产生间接影响,通过安全意识、安全动机和安全服从的中介作用对心理授权与安全意识、安全动机和安全服从均呈现显著正相关。其中,对于安全动机的影响最大,其次是安全意识,影响最小的是安全服从;安全意识、安全动机和安全服从对于机场安检员的无意识违章、失控违章和故意违章3个维度均呈现显著负相关;安全动机对于违章行为的3个维度产生影响的差异性最小,即安全意识动机越高,机场安检员的违章行为的出现概率就会越低;安全服从与机场安检员的故意违章行为显著正相关。     

矿工心理因素、工作压力反应和不安全行为关系研究

为研究在巨大工作压力下,矿工的心理因素与工作压力反应和不安全行为的关系,以问卷的形式调查陕西省2家具代表性煤矿的工人,分别以矿工的心理因素、工作压力反应和作业过程中的不安全行为作为外生变量、中介变量和内生变量,构建心理因素、压力反应和不安全行为的结构方程模型。通过对调研数据处理与分析,得出如下结论:本研究中的4项心理因素,性格因素、心理素质、注意力和工作态度显著影响不安全行为的发生;性格因素、心理素质和注意力对压力反应有显著影响;工作态度与煤矿工人的压力反应的关系不显著;性格因素、心理素质、注意力和工作态度通过影响矿工的压力反应,间接影响矿工的不安全行为。     

The relationship between managerial motivation,leadership, nurse outcomes and patient satisfaction

This ex‐post facto/correlational study examines the relationships among the following variables: nurse manager motivation for power, achievement and affiliation (N=19), managerial leadership behaviors, staff nurse outcomes of job satisfaction, productivity and organizational commitment (N=221) and patient satisfaction (N=299). Results show that managerial motivation for power is negatively correlated with manager use of leadership behaviors and staff nurse job satisfaction but positively correlated with patient satisfaction. Managerial motivation for achievement is positively correlated with use of leadership behaviors as well as nurse job satisfaction, productivity and organizational commitment, and generally to patient satisfaction. Managerial motivation for affiliation reveals few significant positive or negative relationships with other variables. The researcher concludes that both power and achievement motivation of the manager influence staff and patient outcomes in health care in the 1990s. Copyright © 1999 John Wiley & Sons, Ltd.     

How transformational leadership influences follower helping behavior: The role of trust and prosocial motivation

We proposed and tested a moderated mediation model that jointly examines affect‐based and cognition‐based trust as the mediators and prosocial motivation as the moderator in relationships between transformational leadership and followers’ helping behavior towards coworkers. Data were collected from 348 sales and servicing employees and their supervisors in four private retail companies and five private manufacturing companies located in Southeast China. The results showed that both affect‐based trust and cognition‐based trust mediated the relationship between transformational leadership and followers’ helping behavior towards coworkers. Furthermore, moderated mediation analyses showed that affect‐based trust mediated the relationship between transformational leadership and followers’ helping behavior towards coworkers only among employees with high prosocial motivation, whereas cognition‐based trust mediated this relationship among only those with low prosocial motivation. Implications for the theory and practice of leadership are then discussed. Copyright © 2013 John Wiley & Sons, Ltd.     

Effects of coworker information on perceptions and ratings of performance

This study examined the effects of performance information from the ratee's coworker both on rater's perceptions of the information and ratings of the ratee's performance. As part of a managerial role‐play exercise, subjects were required to rate an employee's performance. Audiotaped interactions of the ratee and customers were manipulated to reflect either good or poor performance. In addition, the ratee's coworker provided performance information which varied on (a) who was the initiator of the report and (b) the favorability of the information. Results revealed that while performance information from the ratee's coworker did not significantly affect ratings of performance when it was consistent with the rater's direct observations, ratings were affected when the information from a coworker was inconsistent with the rater's direct observations even though the information from a coworker was perceived as less accurate and of less use. Copyright © 1999 John Wiley & Sons, Ltd.     

The effects of performance attributions and outcome dependence on leader feedback behavior following poor subordinate performance

While feedback is considered to be among the most effective motivational tools available in organizations, there is substantial evidence that leaders are often poor sources of feedback. Following poor subordinate performance, leaders have been shown to avoid providing feedback, delay providing feedback, and distort feedback to make it less negative. While these findings are strong, there is evidence that this ‘mum’ effect may be limited by certain boundary conditions. A 2×2 experimental study was designed to determine the extent to which leader performance attributions (effort and ability) and outcome dependence (high and low) affected the frequency, latency, and type of feedback provided to poor performers. The results suggest that the feedback offered to poor performers by leaders is significantly affected by both performance attributions and outcome dependence. © 1998 John Wiley & Sons, Ltd.     

组织安全支持与个体安全行为的关系:一项元分析

用元分析对国内外组织安全支持与个体安全行为的关系进行探究,通过文献数据库筛选出符合元分析研究标准的文献共31篇,样本文献调查对象总量为16 237。出版偏误检验结果反映元分析受到出版偏误影响的可能性极小;异质性检验结果表明元分析采用随机效应模型更加合适;主效应检验结果显示组织安全支持与个体安全行为之间的关系显著。组织安全支持促进了个体安全行为的产生。最后基于员工、企业、政府和社会提出改善煤矿行业安全行为的对策建议和管理实践。     

基于场动力理论的建筑工人人格特质、情绪与不安全行为关系研究*

为深入探讨建筑工人人格特质、情绪与不安全行为之间的作用关系,提高建筑工人安全认知能力,以293名一线建筑工人为调查对象,基于场动力理论,构建人格特质和情绪对不安全行为影响机制的理论模型,实证检验人格特质和情绪对不安全行为的预测作用以及情绪调节效应。研究结果表明:外倾性、神经质、开放性3种人格正向预测不安全行为显著;正负性情绪对不安全行为水平具有显著影响,正性情绪在外倾性-不安全行为和神经质-不安全行为间具有显著调节效应,负性情绪在责任心-不安全行为和开放性-不安全行为间具有显著调节效应。研究结果可为建筑施工企业根据工人个性化心理特征,溯源工人自身安全问题,为后续开展分类干预管理和矫正不安全行为提供理论支持。     

Antecedents and outcomes of employee perceptions of intra‐organizational mobility channels

Employees' beliefs about how promotions are awarded within their organizations can have important consequences. We conducted two studies that focus on perceptions of the criteria used to make promotion decisions. In Study 1, we identified two types of perceived promotion criteria, performance‐based and nonperformance‐based. Then we use justice and social exchange theories to develop a model linking employee perceptions of promotion criteria to performance via their relationships with promotional justice and organizational commitment. In a sample of 305 employee–supervisor pairs, we found that both promotional justice and organizational commitment mediated between perceptions of promotion criteria and supervisor rated in‐role and extra‐role performance, and that having received a promotion in the past predicted attributions that promotions were based relatively more on performance or nonperformance criteria. Study 2 further examined the role of promotions themselves in the formation of perceptions of promotion criteria. Drawing from image and attribution theories, we hypothesized that the relationship between having received a promotion or not and perceptions of promotion criteria depends on ego defensiveness. In a sample of 145 employees, we found that those who scored high on ego defensiveness and who had not been promoted were especially likely to attribute promotion decisions to nonperformance criteria. Copyright © 2012 John Wiley & Sons, Ltd.     

Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model

Data obtained from full‐time employees of a public sector organization in India were used to test a social exchange model of employee work attitudes and behaviors. LISREL results revealed that whereas the three organizational justice dimensions (distributive, procedural and interactional) were related to trust in organization only interactional justice was related to trust in supervisor. The results further revealed that relative to the hypothesized fully mediated model a partially mediated model better fitted the data. Trust in organization partially mediated the relationship between distributive and procedural justice and the work attitudes of job satisfaction, turnover intentions, and organizational commitment but fully mediated the relationship between interactional justice and these work attitudes. In contrast, trust in supervisor fully mediated the relationship between interactional justice and the work behaviors of task performance and the individually‐ and organizationally‐oriented dimensions of citizenship behavior. Copyright © 2002 John Wiley & Sons, Ltd.     

Exploratory analysis of the safety climate and safety behavior relationship

Problem: Safety climate refers to the degree to which employees believe true priority is given to organizational safety performance, and its measurement is thought to provide an “early warning” of potential safety system failure(s). However, researchers have struggled over the last 25 years to find empirical evidence to demonstrate actual links between safety climate and safety performance.Method: A safety climate measure was distributed to manufacturing employees at the beginning of a behavioral safety initiative and redistributed one year later.Results: Multiple regression analysis demonstrated that perceptions of the importance of safety training were predictive of actual levels of safety behavior. The results also demonstrate that the magnitude of change in perceptual safety climate scores will not necessarily match actual changes (r=0.56, n.s.) in employee's safety behavior.Discussion: This study obtained empirical links between safety climate scores and actual safety behavior. Confirming and contradicting findings within the extant safety climate literature, the results strongly suggest that the hypothesized climate-behavior-accident path is not as clear cut as commonly assumed.Summary: A statistical link between safety climate perceptions and safety behavior will be obtained when sufficient behavioral data is collected.Impact on Industry: The study further supports the use of safety climate measures as useful diagnostic tools in ascertaining employee's perceptions of the way that safety is being operationalized.     

Disentangling the relationship between the achievement striving and impatience—irritability dimensions of type A behavior,performance and health

This study was conducted to replicate and extend previous findings that two independent dimensions of type A behavior, namely Impatience—Irritability (II) and Achievement Striving (AS), differentially predict health and performance. One hundred and thirteen university students provided their grade point average and completed questionnaires to measure II, AS and several health measures. They also performed a five-minute proof-reading task which yielded a behavioral measure of attention and concentration. As predicted, after partialling out the effects of II, AS predicted GPA and proof-reading performance, but not health. After controlling for age and AS, II predicted headaches and sleep habits, but neither respiratory infections nor digestive problems. Implications for the differential prediction of health and performance by AS and II, and interventions designed to decrease risk from type A behavior by reducing II but not AS, are discussed.