Motivating ergonomic computer workstation setup: sometimes training is not enough

Musculoskeletal disorders lead to pain and suffering and result in high costs to industry. There is evidence to suggest that whereas conventional ergonomics training programs result in knowledge gains, they may not necessarily translate to changes in behavior. There were 11 participants in an ergonomics training program, and a subsample of participants received a motivational intervention in the form of incentives for correct workstation setup. Training did not yield any changes in ergonomics measures for any participant. Incentives resulted in marked and durable changes in targeted workstation measures. The data suggest that improving worker knowledge about ergonomically correct workstation setup does not necessarily lead to correct workstation setup, and that motivational interventions may be needed to achieve lasting behavior change.     

The effects of ergonomics training on the knowledge, attitudes, and practices of teleworkers

PROBLEM: The rapid growth of teleworking has raised several social and legal issues regarding an employer's responsibility for the safety of an employee's home office. In this paper, researchers discuss the need for safety training for teleworkers and the effectiveness of a home office ergonomics training program. METHOD: Study participants (N = 50) were randomly assigned into a treatment or control group. The treatment group completed the ergonomics training and a pre- and posttest. The control group completed the pre- and posttests without training. RESULTS: The study demonstrated the need for teleworker ergonomics training. More than 85% of participants had not received teleworker training before, and 44% had experienced pain or discomfort while teleworking. Participants who completed the training significantly improved their scores on knowledge, attitude, and practices subtests. In a follow-up survey, participants indicated that they had made ergonomic changes to their offices based on the training. Several participants indicated that the pain or discomfort that they had been experiencing was eliminated or reduced as a result of the training.     

Using ergonomics in engineering design to improve health and safety

This paper outlines the importance of ergonomics in engineering design. It describes some of the cost benefits and principles underlying the application of ergonomics. The practical impact of the latter has become increasingly important in the light of European directives which are likely to have a substantial impact on the way engineers design. Three ergonomics case studies are described, the first two illustrate ways of identifying costs of poor ergonomics and the cost benefits of redesign using ergonomics principles. The third illustrates work which led to engineers redesigning assembly line workstations and ergonomics becoming an important part of manufacturing design. The background to this was concern about an increase in cases of Upper Limb Disorders (ULDs) and recognition that ergonomic advice was needed to find the source of problems and help in finding design options. Ergonomists were brought in and helped in identifying problems with workstations and tools. Final designs were developed by the company's own engineers based on the ergonomic study and reduced incidence of ULDs has been reported. Photographs showing examples before and after redesign can be found in the Health and Safety Executive's notes of guidance published in 1990, and some issues surrounding the nature of the detailed design solutions are discussed here. The impact of the ergonomics contribution resulted in engineers being trained in ergonomics so that it could be implemented on a routine basis throughout the site.     

A Model to Analyze Ergonomics Working Conditions

An ergonomics and safety model to assess and evaluate the most critical industrial improvement areas in a developing nation. This study was initiated and supported by a Fortune 500 Corporation interested in improving its global operations in developing nations. This initiative was also fully supported by an emerging nation that was concerned with its ergonomics and safety problems. The model was tested and validated in the emerging nation and the results were used to further enhance the model so that it can be implemented and adapted to other similar work environments. The model provides a practical methodology that analyzes and evaluates an emerging nation’s current work environments, suggests practical solutions, and recommends effective remedies.     

Participatory ergonomics intervention in an industrially developing country--a case study

In industrially developing countries, a few ergonomists have directed great efforts towards developing ergonomics awareness among managers and workers in organizations. There is little research on the degree of their success, though. Furthermore, access of organizations to ergonomics knowledge is usually very difficult, especially in industrially developing countries. Thus, building ergonomics awareness is certainly the first phase of the process. Three companies from one industry (44 people: 14 females and 30 males) participated in a project aimed at improving their work system. At the beginning, we needed to create a common goal and ensure participation with appropriate ergonomics tools. The findings of this study were the key issue for the ergonomics intervention (i.e., a shared vision, awakened need of change and learning). Further, to build ergonomics awareness and develop a continuous learning process in the company, it was necessary to use more ergonomics tools through workers' participation in different workplaces.     

Two-Dimensional Automatic Control Modeling of a Posture Control System

A posture control model has been developed on the basis of the 2-dimensional feedback control theory. Human postural characteristics were investigated in 5 healthy participants. Tests were performed with eyes open and eyes closed. After 5 s of quiet standing, each participant was unexpectedly pulled forward by 30 mm at his pelvis height and then released. Postural sway was measured over 20 s at a rate of 100 per second. Transfer functions to represent the posture control characteristic were identified by the least squares' method. These showed good results of the model's fitness, predictability, and stability. The response of the eyes-closed condition to perturbation is more oscillatory than that of the eyes-open condition. It seems that the model identified could be applicable to ergonomics, sports, or clinical situations.     

Estimating the effectiveness of ergonomics interventions through case studies: implications for predictive cost-benefit analysis

PROBLEM: Cost-benefit analysis (CBA) can help to justify an investment in ergonomics interventions. A predictive CBA model would allow practitioners to present a cost justification to management during the planning stages, but such a model requires reliable estimates of the benefits of ergonomics interventions. METHOD: Through literature reviews and Internet searches, 250 case studies that reported the benefits of ergonomics programs and control measures were collected and summarized. RESULTS: Commonly reported benefits included reductions in the number of work-related musculoskeletal disorders (WMSDs) or their incidence rate, as well as related lost workdays, restricted workdays, and workers' compensation costs. Additional benefits reported were related to productivity, quality, turnover and absenteeism. DISCUSSION: Benefits reported were largely positive, and payback periods for ergonomics interventions were typically less than one year. SUMMARY: The results of this review could be used to develop predictive CBA models for ergonomics programs and individual control measures. IMPACT ON INDUSTRY: Cost-justifying ergonomics interventions prior to implementation may help to secure management support for proposed changes. Numbers used for the benefits side of a cost-benefit analysis (CBA) need to be based on "real world" data in order to be credible. The data presented in this paper may help in the development of simple cost-benefit models for ergonomics programs and control measures.     

Application of a Screening Method in Assessing Occupational Safety and Health of Computer Workstations

Employers and workers need concrete guidance to plan and implement changes in the ergonomics of computer workstations. The Näppärä method is a screening tool for identifying problems requiring further assessment and corrective actions. The aim of this study was to assess the work of occupational safety and health (OSH) government inspectors who used Näppärä as part of their OSH enforcement inspections (430 assessments) related to computer work. The modifications in workstation ergonomics involved mainly adjustments to the screen, mouse, keyboard, forearm supports, and chair. One output of the assessment is an index indicating the percentage of compliance items. This method can be considered as exposure assessment and ergonomics intervention used as a benchmark for the level of ergonomics. Future research can examine whether the effectiveness of participatory ergonomics interventions should be investigated with Näppärä.     

Participatory ergonomics and an evaluation of a low-cost improvement effect on cleaners' working posture.

Cleaning is a highly physically demanding job with a high frequency of awkward postures and working environments as contributing risk factors. Participatory ergonomics is a method in which end-users take an active role in identifying risk factors and solutions. The aim of this study was to apply the participatory ergonomics method to identify cleaning problems and to evaluate the effect of a low-cost improvement on cleaners' working postures in an office environment. The results show that the cleaning problem was identified, and the low-cost ergonomics solution suggested by the cleaners was implemented. Thus an improved working environment reduced the number of awkward cleaning postures and the Ovako Working Posture Analysis System (OWAS) action category for floor mopping decreased. It can be concluded that working in an improved environment can lead to better working postures which, in turn, leads to the cleaners' better health and better cleaning results.     

电脑使用工效学评价方法的研究：键盘和鼠标使用及人体疲劳

为了进行电脑相关肌肉骨骼疾病（Computer Related Musculoskeletal Disorders）的办公室工效学研究,需要研发更有效的电脑使用工效学评价方法。鉴于键盘和鼠标是电脑操作者最主要的输入工具,而且高重复性的操作动作会增加患肌肉骨骼疾病的风险,为了保护电脑操作者的职业健康,本研究研发一套键盘和鼠标使用的工效学评价方法并且使用该评价方法评价键盘和鼠标的使用以及使用过程中的人体疲劳。评价方法设计包括：＂键盘鼠标使用统计软件＂、＂疲劳问卷系统软件＂和数据处理和结果可视化。应用此评价方法对25个对象进行了8周的纵向观察与评价。键盘鼠标使用的评价结果能够准确反映评价对象操作键盘鼠标的实际情况;对疲劳程度的分析结果也与实验室研究结论一致,得到了理论支持,成功研发了一套创新、有效的电脑键盘和鼠标使用的工效学评价方法。     

A Heart Rate Evaluation Approach to Determine Cost-Effectiveness an Ergonomics Intervention

This paper describes a hear-rate methodology to determine the cost-effectiveness of an ergonomics intervention to reduce workload and improve working conditions. This is a practical approach as opposed to the energy expenditure technique that is difficult to implement in natural settings. This was a laboratory study using a large excavator cabin with devices to simulate excavation operations. Mean heart rate was used to calculate the required rest time during a shift with or without air-conditioning. The criterion for evaluation was differences in required rest time during a shift under these 2 conditions. The simplicity and objectivity of this approach invites use to solve the problem of the economic evaluation of ergonomics interventions.     

Reducing Musculoskeletal Discomfort: Effects of an Office Ergonomics Workplace and Training Intervention

Effects of an office ergonomics workplace and training intervention on workers’ knowledge and self-reported musculoskeletal pain and discomfort were investigated. An instructional systems design process was used to develop an office ergonomics training program and the evaluation tools used to measure the effectiveness of the training program on workers’ office ergonomics knowledge and skills. It was hypothesized that the training and workplace intervention would allow the worker to more effectively use their workplace through increased office ergonomics knowledge and skills. Following the intervention, there was a significant increase in workers’ office ergonomics knowledge and awareness. Self-reported work-related musculoskeletal disorders significantly decreased for the group who had a workplace change and received ergonomic training relative to a workplace change-only group and a no intervention control group.     

Pulling force prediction using neural networks

Purpose. In ergonomics and human factors investigations, pulling force (PF) estimation has usually been achieved using various types of biomechanical models, and independent approximation of PF was done with the help of upper extremity joints. Recently, multiple regression methods have gained importance for task-relevant inputs in predicting PF. Artificial neural networks (ANNs) also play a vital role in fitting the data; however, their use in work-related biomechanics and ergonomics is inadequate. Therefore, the current research aimed to accomplish comparative investigation of ANN and regression models by assessing their capacity to predict PF values. Methods. Multipositional PF data were acquired from 200 subjects at three different handle heights and body locations. ANN and regression models were formed using a random sample of three subsets (75% training, 15% selection, 10% validation) for proving the outcomes. Results. The comparison of ANN and regression models shows that the predictions of ANN models had a profoundly explained variance and lower root mean square difference values for the PF data at three handle heights. Conclusions. These outcomes advise that ANNs offer a precise and robust substitute for regression methods, and should be considered a useful method in biomechanics and ergonomics task assessments.     

Assessing the effectiveness of integrating ergonomics and sustainability: a case study of a Mexican maquiladora

In 2015, the United Nations defined sustainable industrialization as one of 17 sustainable development goals. In this article, an analysis is performed to assess the opportunities for ergonomics to contribute toward sustainability in the manufacturing industry. To that effect, a case study was carried out in a maquiladora of electronic components in the northwestern region of Mexico. The investigation was developed in four stages: (a) diagnosis; (b) planning; (c) implementations; (d) verification of results. Barriers found during each stage are presented. Finally, a discussion of the obtained results is provided, and areas of opportunity for programs or actions to prevent health risks are identified.     

Investigating data entry task performance on a laptop under the impact of vibration: the effect of color.

The last 20 years have seen a tremendous growth in mobile computing and wireless communications and services. An experimental study was conducted to explore the effect of text/background color on a laptop computing system along with variable environmental vibration on operators' data entry task performance in moving automobiles. The operators' performance was measured in terms of the number of characters entered per minute without spaces (NCEPMWS) on a laptop computing system. The subjects were divided into 3 categories, namely, Novices, Intermediates and Experts. Findings suggest a re-evaluation of existing laptop designs taking ergonomics into consideration. It appears that proper selection of text/background color on the laptop coupled with controlled vehicular speed could result in a better quality of interaction between human and laptops and it could also resolve the problem of poor data entry task performance.     

Ergonomics and Quality Management—Humans in Interaction With Technology,Work Environment,and Organization

Abstract

In many studies, ergonomics has been shown to influence human performance. The aim of this paper was to demonstrate imp ortan t ergonomics influences on quality in industrial production, from the perspective of interactions between humans, technology, organization, and work environment. A second aim was to elab orate on the implications of these findings for the development of quality management strategies. This paper shows that ergonomics problems in terms of adverse work environmental conditions, in appropriate design of technology, and an unsuitable org an izatio n are important causes of quality deficiencies. Problem solving aimed at improving ergonomics, quality, and productivity simultaneously is likely to obtain sup po rt from most of the interest parties of the company, and may also enhance participation. Ergonomics has the potential of becoming a driving force for the development of new quality management strategies.     

工作场所职业工效相关因素及其管理初探

为了探讨工作场所职业工效管理的基本策略和方法,在概述职业工效相关因素类别、相互关联及评价方法等基础上,提出基于职业病危害防治要求、风险管理理念和管理体系建设模式的职业工效不良因素干预管理的初步策略及实施要点。研究结果表明:工作场所职业工效相关因素包括个体特征、工艺设备及其布局、工作系统设计、作业环境、作业管理和社会心理因素等,不同因素间存在直接或间接的相互影响,并最终影响到微观层面劳动者职业活动的工效特点及宏观层面工作场所整体的职业工效特征;实施有效的职业工效管理,在于科学辨识、评估不良职业工效因素的基础上,进一步在职业病危害预防控制的不同阶段采取合理可行的管理方法进行干预,并持续改进。     

人-机系统事故预防理论研究

分析人-机系统事故发生原因,剖析经典以人失误为主因的事故致因模型存在的不足,在该模型基础上增加"刺激"形成的原因,构建了改进事故致因模型。对两模型进行比较研究,指出人机工程学与防止事故的关系,提出了人机工程学防止事故的方法,并给出人机界面合理性主观评价检查表。研究及论证表明:预防人-机系统事故的本质在于有效防止人失误的发生,除安全管理措施以外,最重要的是人机工程学问题,笔者提出的基于人机工程学的人-机系统事故预防理论,对人-机系统事故的预防起到积极的指导作用。     

Design and Ergonomics. Methods for Integrating Ergonomics at Hand Tool Design Stage

As a marked increase in the number of musculoskeletal disorders was noted in many industrialized countries and more specifically in companies that require the use of hand tools, the French National Research and Safety Institute (INRS) launched in 1999 a research project on the topic of integrating ergonomics into hand tool design, and more particularly to a design of a boning knife.

After a brief recall of the difficulties of integrating ergonomics at the design stage, the present paper shows how 3 design methodological tools—Functional Analysis, Quality Function Deployment and TRIZ—have been applied to the design of a boning knife. Implementation of these tools enabled us to demonstrate the extent to which they are capable ofresponding to the difficulties ofintegrating ergonomics into product design.     

煤矿自制掏槽机与人工掏槽在煤矿密闭施工过程中的应用对比

神东开拓准备中心为克服传统人工掏槽方式的弊端,进一步提高掏槽作业的安全保障水平与作业效率,在充分借鉴传统综掘机破岩机理的基础上,自制出了联巷密闭专用掏槽机,通过对自制掏槽机与人工掏槽在施工工艺、安全保障、效率、效益方面进行对比,结果表明自制掏槽机很大程度地降低了掏槽作业的强度,并将掏槽人工工效提升了2倍,与此同时该掏槽机在现场安全保障方面明显优于传统人工掏槽工艺,因此该机械在神东矿区乃至煤炭行业都具有较好的推广价值。