Anheuser-busch's a pledge and a promise: Total employee involvement

Anheuser-Busch is a large, diversified corporation, both in its products and in its environmental efforts. It is well-known that Anheuser-Busch is the world'S largest brewer, with twelve operating breweries and a thirteenth under construction. It also operates the largest aluminum can recycling network in the world, Anheuser-Busch Recycling (A-BR). A-BR recycled more than 600 million pounds of aluminum in 1991, or more than 17 billion cans. This article describes how Anheuser-Busch has put TQEM ideas into practice involving all of its employees.     

Sylvania's gte products problem stoppers: #1 employee involvement team

Anyone doubting the dedication of North American workers to total quality and continuous improvement on the job should have witnessed the 1992 National Team Excellence Competition. Competition was stiff and included such world-renowned companies as AT&T, Florida Power and Light, Thiokol Corporation, British Columbia Telecom, Atlantic Electric, Harris Corp., Weirton Steel, Rockwell Houstin Operations, Diamond Star Motors, United Technologies, Principal Financial Services, and Weyerhauser Co. The winner of the 1992 Association for Quality and Participation'S National Team Excellence Competition was a nine-person work team called the Problem Stoppers from Sylvania Lighting in York, Pennsylvania. The Problem Stoppers won for eliminating glass waste at York by recycling it in the plant, which not only saved the company about $142,000, but also proved to be an outstanding example of total quality environmental management and responsibility. This article details their award-winning efforts.     

Surrogate Measures for Providing High Frequency Estimates of Total Suspended Solids and Total Phosphorus Concentrations1

Spackman Jones, Amber, David K. Stevens, Jeffery S. Horsburgh, and Nancy O. Mesner, 2010. Surrogate Measures for Providing High Frequency Estimates of Total Suspended Solids and Total Phosphorus Concentrations. Journal of the American Water Resources Association (JAWRA) 1‐15. DOI: 10.1111/j.1752‐1688.2010.00505.x Abstract: Surrogate measures like turbidity, which can be observed with high frequency in situ, have potential for generating high frequency estimates of total suspended solids (TSS) and total phosphorus (TP) concentrations. In the semiarid, snowmelt‐driven, and irrigation‐regulated Little Bear River watershed of northern Utah, high frequency in situ water quality measurements were recorded in conjunction with periodic chemistry sampling. Site‐specific relationships were developed using turbidity as a surrogate for TP and TSS at two monitoring locations. Methods are presented for employing censored data and for investigating categorical explanatory variables (e.g., hydrologic conditions). Turbidity was a significant explanatory variable for TP and TSS at both sites, which differ in hydrologic and water quality characteristics. The relationship between turbidity and TP was stronger at the upper watershed site where TP is predominantly particulate. At both sites, the relationships between turbidity and TP varied between spring snowmelt and base flow conditions while the relationships between TSS and turbidity were consistent across hydrological conditions. This approach enables the calculation of high frequency time series of TP and TSS concentrations previously unavailable using traditional monitoring approaches. These methods have broad application for situations that require accurate characterization of fluxes of these constituents over a range of hydrologic conditions.     

Benchmarking for continuous performance improvement: Tactics for success

Benchmarking is a powerful management technique that can help improve an organization's environmental performance on a number of dimensions. Benchmarking is not a cookbook solution but a systematic process of searching for the organization that is the best at a given process (“best-in-class”) and continually adopting or adapting new processes to accelerate improvement. As a continual process including planning, analysis, integration, action, and maturity phases, benchmarking should be integrated into the planning stage of the management system. Once processes are strategically identified, they can be improved within the company's Total Quality Management program. Many benefits, such as teamwork and job satisfaction, accompany benchmarking, but the greatest companywide advantage is becoming more competitive. Finding a suitable partner is crucial to the success of the benchmarking process. This article shows the traditional one-on-one approach is the most effective because it saves time and money that allows organizations to learn from each other. In addition, examples of where benchmarking partners may be found, as well as several success indicators in the benchmarking process, are presented. Since the ultimate intent of benchmarking is positive change, the difference between reengineering and continuous performance improvement and the role benchmarking plays in each is also discussed.     

Achieving quality environmental audits: Twenty tips for success

In 1995 the authors spent a considerable amount of time conducting audits and audit training classes all over the world. In rolling out Colgate-Palmolive's reengineered environmental audit program, they coupled a two-day training program with a three-day audit. Whether in Asia-Pacific, South America, Europe, or the United States, auditors, especially those newly trained, always seemed to fall into the same traps time and again. In order to facilitate the learning process, the authors prepared a list of 20 tips to use at the beginning and end of all training programs and audits. In this article, the authors share the 20 “golden rules” to help all auditors improve the quality of their audits.     

Measuring for success in communications for permits

Today, U.S. corporations are discovering the merit of combining the principles of total quality environmental management (TQEM) into their measurement and communications programs. This approach has been particularly productive in the permitting process that is necessary for starting, expanding, or sustaining plant operations—a procedure that can easily be thwarted in the absence of a prominent and aggressive communications component. The need to benchmark and measure such a communication program'S progress is critical both for internal management and for environmental regulators concerned that an applicant demonstrate a high degree of public involvement.     

Eco-labelling: success or failure?

Eco-labelling was identified in Agenda 21 as a way of encouraging consumers to alter their consumption patterns and to make wiser use of resources and energy in the drive for sustainable development into the next century. A European-wide eco-labelling scheme was introduced by the European Commission (EC) in 1992 as part of its fifth and most recent Environmental Action Plan, the focus of which is also sustainability. The EC eco-labelling scheme aims to promote products with reduced environmental impacts throughout their life cycle and to provide consumers with better information about the environmental impact of products. This paper assesses whether eco-labelling is an effective means of improving the environment, using the eco-labelling of paper products as a case study. Paper products are examined because the development of their ecolabelling criteria has been a particularly complex and contentious issue. Moreover, although criteria have now been adopted for three groups of paper products, controversy has dominated the criteria-setting process and debate continues about the relevance of the selected criteria. It is concluded that while the concept of eco-labelling is good, the practical application of the concept is not straightforward. Furthermore, at present, there is little evidence of eco-labelling benefitting the environment.     

Claiming a corner at work: Measuring employee territoriality in their workspaces

Territoriality is an emerging concept of importance in organizations. Unfortunately, there does not exist currently a valid measure of territoriality with which to conduct research on territoriality in organizations. I developed a theoretically driven four-factor measure of territoriality. Six hundred and sixty-three people working in office settings completed an online survey about their territorial behaviors. Using confirmatory factor analysis I found that the four-factor structure had acceptable fit. I also found preliminary evidence of construct validity. Collectively, the results support the validity of the measure, thus providing an instrument for studying territoriality in organizations. I then discuss specific implications of this measure for both research and practise.     

‘The good district’: Newbury as a seed‐bed for success

This study analyses the behaviour of high technology and new firms in the Newbury District of Berkshire in terms of employment, location, genealogy, and local economic impact. It finds that encouraged by good communications networks and a ‘resident electronics establishment’, the direct, as opposed to the indirect, employment consequences are generally encouraging, but not widely replicable. Moreover, the general picture of employment growth masks important differences in labour demand across occupations, particularly with respect to ‘traditional male’ skilled manual workers.     

Implementation of resource management plans: identifying keys to success

One of the primary challenges in resource and environmental planning is successful implementation of plans. Plan implementation is a complex process influenced by many factors. This study identifies 19 criteria affecting implementation success and tests the impact of these criteria through a case study of collaborative plan implementation in British Columbia, Canada. The significance of criteria and degree to which they are met is assessed by a survey of senior officials responsible for plan implementation. An implementation evaluation index (IEI) is constructed to assess the quality of plan implementation systems and best practices for effective implementation are identified.     

旅游商品发展对策思考

发展旅游商品是近年来中国旅游经济理论和实践中的热点问题之一，本文提出并论述了制定旅游商品发展规划，培育开发主体，在市场调研基础上科学开发，有效组织生产，市场建设与规范和宣传促销六大对策措施。     

城市生活垃圾管理办法

2007年4月28日,建设部发布了《城市生活垃圾管理办法》（中华人民共和国建设部令第157号）,该办法将于2007年7月1日起施行。[编者按]     

Total site: wastewater minimization: Wastewater reuse and regeneration reuse

Analysis of technological wastewater streams in a refinery and petrochemical complex was carried out. Wastewater flowrates, temperatures, pH and pollutant contents were measured. Regarding the characteristics of the individual waters, possible connections between water outflows from the processes or process units and potential water consumers were determined. Possibilities to reduce the flowrate of technological wastewater with wastewater reuse or preliminary regeneration and reuse were found. The consumption of fresh water could be lowered by 11.2 m³/h, reducing the treatment system load and prolonging its residence time by 7%. The payback period for the changes proposed in the petrochemical plants is 6 months with annual savings of US$27 630. The payback period for the changes proposed in the refinery is 11 days with annual savings of US$15 500.     

区域大气污染总量控制的渐进方法

对污染物实施总量控制是我国当前和今后污染控制和管理的方向。本文对区域大气污染总量控制的一般方法进行了讨论。考虑到污染控制成本和公平性要求 ,采用浓度控制与总量相结合的循序渐进方法 ,并提出了促进环境与经济协调发展的总量控制负荷优化分配模型 ,以期对各地总量控制的实施提供参考和借鉴