基于SWOT和战略地图分析的企业OHS战略制定与描述

职业健康安全（OHS）工作是企业生产与经营管理的重要保障,OHS战略是企业运营战略的一个重要组成部分。为促进OHS战略管理,运用SWOT分析法和战略地图法制定和描述企业OHS战略。采用SWOT分析方法,从优势、劣势、机会和威胁等方面分析企业OHS工作的发展态势,实现策略定位。基于战略管理理论,结合策略分析结论,提出企业的OHS战略。为促进战略执行,采用战略地图分析方法,从财务、客户、内部业务流程、学习与成长等维度进一步描述OHS战略规划。研究结果表明,结合SWOT分析法和战略地图分析法的优点,可对企业OHS发展态势进行客观预测以利于提出合理的OHS战略目标,并可对OHS战略进行详细分解以促进战略执行。以Z公司为实例详细阐述企业OHS战略制定的流程与思路,有助于企业OHS战略实施。     

The reality of “Revitalizing Health and Safety”

Problem: Workplace health and safety remains an important international socioeconomic issue, but the progressive declines in reported incidents may be slowing. The British Government has responded by launching a new policy initiative aimed at “Revitalizing Health and Safety” by establishing targets for improvement, strategies, and a series of action points, mainly targeting employers and organizational issues. This paper critically assesses the realities of implementing this policy with respect to the scientific base for each of the strategies. Method: Literature meta-analysis; analysis of policy. Results: Empirically proven determinants of workplace health and safety provide baselines for compensation and conditions of work, workforce characteristics, workplace characteristics, health and safety environment, political and economic factors, and industry characteristics. Support for different policy elements is varied and there are some significant gaps. Summary: An impressive body of research was found that offers a firm foundation for future developments. However, the need for work that is interdisciplinary, ordered, and collaborative is pressing. The need to move away from elegant but simplistic pictures of occupational health and safety (OHS) management practice, and to reflect true complexity is imperative. The reality of health and safety at work is that it is an issue that is taken lightly by those who do not practice or research safe and healthy working, and a serious issue for victims or relatives of victims of shoddy management. It remains one of the bastions of inequality of work worldwide. Impact on industry: The intent of governments in attempting to reinvigorate the suppression of workplace injury and illness is motivated by both social and economic imperatives. Motivation for organizations is not fully understood as there is no obvious business imperative. If organizations can further understand and provide a scientific justification for investment in OHS management, then governments' task will be made easier. By proving the value of OHS to management, we will demonstrate that organizations continue to present considerable hazards to their employees.     

Worker influence on voluntary OHS management systems – A review of its ends and means

Voluntary management systems (MS) might improve occupational health and safety (OHS). MSs, as with any OHS management, requires worker influence (and management commitment) to reduce risks at work. Influence through union backed safety representatives (or similar) achieves the best OHS results. However, a MS guarantees neither effective OHS management nor strong worker influence. Systematic violations of legal requirements have repeatedly caused accidents at workplaces with certified MSs. Why employers introduce MS’s can affect their implementation and outcomes. Internal objectives, of productivity and/or work-related health, require upstream prevention and a genuine influence by workers and their safety representatives. However, managers with external objectives for a MS, such as brand images or low reported accident figures, may pursue such objectives through downstream control of safe behaviour – sometimes suppressing accident reporting – and with little attention to more serious long-term diseases. Worker consultation may then be a limited means of enhancing safety, or to one-way communication on safety rules. Such consultation may even be used for union busting. Many trade unions welcome MSs as possible improvement instruments, but they are also wary of what MSs employers are actually trying to implement. Unions try to support their safety representatives’ influence in a MS by enhancing their rights and their competences. If the motives for MSs are mainly external and the opportunities for influence too limited, it may be better for unions not to cooperate with management in a MS that may lead more to manipulation than to safe and sound work.     

Possibilistic regression analysis of influential factors for occupational health and safety management systems

The code of occupational health and safety (OHS) is an influential regulation to improve the on-the-job safety of employees. A number of factors influence the planning and implementation of OHS management systems (OHSMS). The evaluation of OHSMS practice is the most important component when forming a health and safety environmental policy for employees. The objective of this research is to develop an intelligent data analysis (IDA) in which possibilistic regression being endowed with a convex hull approach is used to support the analysis of essential factors that influence OHSMS. Given such subjective terms, the obtained samples can be conveniently regarded as fuzzy input/output data represented by membership functions. The study offers this vehicle of intelligent data analysis as an alternative to evaluate the influential factors in a successful implementation of OHS policies and in this way decrease an overall computational effort. The obtained results show that several related OHSMS influential factors need to be carefully considered to facilitate a successful implementation of the OHSMS procedure.     

Self-directed workteams and safety: a winning combination?

The organization of work into self-directed work teams (SDWT) has considerably changed the power structure within companies. In addition to carrying out the work, SDWT members make decisions that are traditionally the jurisdiction of first line supervisors. This exploratory research examines the impact of this type of group empowerment on the management of health and safety in twelve factories in Quebec. As expected, the management of health and safety is greatly modified when self-directed work teams are implemented. These teams play a major role in the planning, implementation and monitoring of corrective measures on the shop floor. Staff and management provide support and advice to the work teams, but make fewer and fewer decisions themselves. Peer pressure, when perceived as legitimate, is likely to positively influence the safety attitudes and behaviours of team members. Furthermore, the safety performance of these organizations is actually better than average. However, our respondents were concerned about the growing lack of health and safety leadership displayed by some managers. They worry about the definition of roles, integration of occupational health and safety (OHS) concerns and adoption of OHS measures by less mature work teams. Peer pressure is not always seen as legitimate, thereby causing tension. Finally, our respondents were concerned about the stress and health difficulties that may be related to group decision-making and added responsibilities.     

The determinants of employee participation in occupational health and safety management

This article focuses on employee direct participation in occupational health and safety (OHS) management. The article explains what determines employee opportunities to participate in OHS management. The explanatory framework focuses on safety culture and safety management at workplaces. The framework is empirically tested using Estonian cross-sectional, multilevel data of organizations and their employees. The analysis indicates that differences in employee participation in OHS management in the Estonian case could be explained by differences in OHS management practices rather than differences in safety culture. This indicates that throughout the institutional change and shift to the European model of employment relations system, change in management practices has preceded changes in safety culture which according to theoretical argument is supposed to follow culture change.     

An Ergonomics Study of a Semiconductors Factory in an IDC for Improvement in Occupational Health and Safety

The study aimed to conduct an ergonomic intervention on a conventional line (CL) in a semiconductor factory in Malaysia, an industrially developing country (IDC), to improve workers’ occupational health and safety (OHS). Low-cost and simple (LCS) ergonomics methods were used (suitable for IDCs), e.g., subjective assessment, direct observation, use of archival data and assessment of noise. It was found that workers were facing noise irritation, neck and back pains and headache in the various processes in the CL. LCS ergonomic interventions to rectify the problems included installing noise insulating covers, providing earplugs, installing elevated platforms, slanting visual display terminals and installing extra exhaust fans. The interventions cost less than 3 000 USD but they significantly improved workers’ OHS, which directly correlated with an improvement in working conditions and job satisfaction. The findings are useful in solving OHS problems in electronics industries in IDCs as they share similar manufacturing processes, problems and limitations.     

Safety I–II,resilience and antifragility engineering: a debate explained through an accident occurring on a mobile elevating work platform

Occupational health and safety (OHS) represents an important field of exploration for the research community: in spite of the growth of technological innovations, the increasing complexity of systems involves critical issues in terms of degradation of the safety levels. In such a situation, new safety management approaches are now mandatory in order to face the safety implications of the current technological evolutions. Along these lines, performing risk-based analysis alone seems not to be enough anymore. The evaluation of robustness, antifragility and resilience of a socio-technical system is now indispensable in order to face unforeseen events. This article will briefly introduce the topics of Safety I and Safety II, resilience engineering and antifragility engineering, explaining correlations, overlapping aspects and synergies. Secondly, the article will discuss the applications of those paradigms to a real accident, highlighting how they can challenge, stimulate and inspire research for improving OHS conditions.     

Managing OHS: A route to a new negotiating order in high-performance work organizations?

Contrary to a widely held view, rather than seeing the certification of Occupational Health and Safety (OHS) as a barrier to increasing employee participation, this article views new ways of structuring participation as a necessary step towards making improvements in OHS management systems. The article first considers how work organization has changed and then in a similar way traces how bargaining has shifted from being distributive to become integrative to create a fundamental change in the negotiation regime. Finally, by analyzing an OHS-certified firm in greater depth, the article shows how solutions for improvements in OHS management and notable bottom-up formulations of OHS benchmarks may help us discover how the organizational form of firms with high-performance work organization can be developed through new participatory structures.     

An Exploratory Study of Meanings of Risk Control for Long Term and Acute Effect Occupational Health and Safety Risks in Small Business Construction Firms

A qualitative study of employers' and employees' meanings of occupational health and safety (OHS) risk control was conducted among a sample of small businesses engaged in the Australian construction industry. Two OHS risks relevant to the construction industry were selected for study. One risk (falls from height) represented an immediate consequence, whereas the other (occupational skin disease) represented a long-term health effect. Meanings of the sources and control for these risks were explored during in-depth interviews. Participants perceived the immediate effect, falls from height OHS risk, as being more important in their workplaces than the delayed effect, skin disease OHS risk. The risk of falls from height was perceived to be controllable but requiring a great deal of effort to prevent, whereas there was a fatalistic resignation to the risk of occupational skin disease. Meanings of risk control for both occupational skin disease and falls from height focused on individual rather than technological risk controls. Organizational barriers to the adoption of technological OHS risk controls in the construction industry were identified.     

Organizational practices and workplace health and safety: A cross-sectional study in manufacturing companies

We report the results of a mail questionnaire for 312 manufacturing firms in the province of Ontario (Canada). We conducted a cross-sectional analysis of workplace level health and safety policies, practices and attitudes. Analyses were conducted across firm categories based upon lost-time frequency rate (LTFR) data. Lower LTFRs were associated with paternalistic initiatives, recording of occupational health and safety (OHS) measures, greater involvement of workers in decision-making, and better managerial attitudes concerning the importance of OHS. The composition of the Joint Health and Safety Committee (JHSC), a committee mandated in all workplaces we sampled, differed according to injury rate: the mean number of worker (vs. management) members on the JHSC was higher for lower injury sites, and the mean number of worker members attending JHSC meetings was also higher for lower injury worksites. In addition, workplaces with lower LTFR benefitted by having JHSCs with more executive functions and greater worker involvement. In conclusion, managerial and worker participation in OHS initiatives characterizes safer workplaces. Also, general concern of management towards OHS—illustrated by both attitudes and concrete actions—is also associated with lower injury rates.     

Occupational Health and Safety From Communist to Capitalist Structures

This article focuses on individual effects of the transformation from communist to capitalist structures in the system of occupational health and safety (OHS). Despite basic similarities among the communist nations the systems of OHS differed immensely. The political changes during transformation additionally contributed to varying opportunities for the development of OHS systems. Changes affecting the living and working conditions are significant and are demonstrated by the development of new work structures and work biographies. This is reflected in changed attitudes to demands and contents of work. No differences, however, were found between the employed and unemployed when asked about these issues. Conclusions for OHS in postcommunist states are drawn.     

Occupational health and safety issues in the informal economic segment of Pakistan: a survey of construction sites

This research covers the current status of occupational health and safety (OHS)-related practices in the informal construction segment of Pakistan. Data were collected, through interviews, from 316 construction sites employing 3577 workers. The results of the study reveal that both employers and workers lack knowledge of OHS laws/standards and no practices of this nature are enacted at these construction sites. Alarmingly, work-related accidents, whenever they happen, are not given due attention and there is no formal injury-report system. The informal construction industry employs a huge portion of the informal workforce, and lack of OHS happens at tremendous human cost. These research findings may thus play their role in strengthening the case for reforms in the sector. This study, if properly utilized, may also enable employers of the sector by increasing their knowledge about OHS practices and, as a result, trying to offer safer environments for their workers.     

职业健康与安全风险认知研究进展及分析

为了解和掌握国内外职业健康与安全（OHS）风险认知的研究进展,检索截至2017年12月31日美国工程索引（EI）、Web of Science数据库、中国知网、万方数据资源系统、维普中文科技期刊全文数据库收录的职业健康与安全风险认知研究论文。研究结果表明:国外OHS风险认知研究较成熟,相关研究成果涉及各行各业;我国OHS风险认知研究起步较晚、成果较少,仅涉及建筑、采矿、化工等行业领域。进一步对956篇文献开展深入分析,总结OHS风险认知的测量、OHS风险认知的影响因素、OHS风险认知的影响结果、OHS风险认知的差异4个主题研究进展。在分析结果基础上,结合行业实际情况,对今后OHS风险认知发展提出4点建议,并进一步讨论OHS风险认知研究的未来发展方向。     

Identification of OHS-related factors and interactions among those and OHS performance in SMEs

An enterprise can modify several factors that impact on the Occupational Health and Safety (OHS) performance. Within the implementation of the E-merging project (financed by INAIL, the Italian National Institute for Insurance against Occupational Accidents) – to improve safety in Small- and Medium-sized Enterprises (SMEs) – development context, a thorough literature review, supported by later practitioners’ suggestions, has been performed in order to identify the factors which can be related to the OHS issue. Then, the mutual interactions among the identified OHS-related factors and the interactions among the OHS-related factors and the OHS performance have been identified for SMEs and tested on the basis of two existing data sources, i.e. the INAIL most recent dataset and a survey carried out among SMEs in the metalworking industry. This allows to understand the root causes of some evidences, which enables entrepreneurs and managers to plan interventions for the improvement of the OHS performance.     

Readability of OHS documents – A comparison of surface characteristics of OHS text between some languages

Readability of documents, including occupational health and safety (OHS) documents, is a key factor in their adoption and application. The author uses two measures of English readability favoured by the US for health communication, and in defense communications respectively. Also included is the use of measures for Chinese, Japanese, Malay/Indonesian, and Spanish. One measure, McLaughlin’s (1969) SMOG formula, was also trialed on documents in five languages other than English. The tests included parallel texts from China, Europe, Malaysia and the US, and also parallel texts in English, Chinese and Spanish, and on like topics (except for Turkish where available choices were limited). On the data obtained, it is suggested that the SMOG test with modified criteria may be applicable to Finnish, Hungarian, Malay, Spanish and possibly Turkish. Readability of the OHS documents on the measures used varied quite widely, both within and between languages. To put this in context, some internationally comparable literacy results for mid high school students are presented.     

Occupational violence in aged care

Occupational violence in the aged care setting is a widespread, yet largely unrecognised OHS problem. Staff believe that resident violence is ‘just part of the job’ and are reluctant to report incidents. This paper argues that the existing approach to the control of verbal and physical abuse, which is based on the care giver's competence, is somewhat ineffective. It is contended that an approach based on the occupational health and safety principles of management responsibility for the prevention of aggression, no longer blaming the victim, effective communication between staff and management, and debriefing following incidents, will provide a solid foundation for a preventive program.     

Motivating the Workforce: The Value of External Health and Safety Awards

This paper considers the prevalence and use of external health and safety awards by companies in the United Kingdom. A review is provided of the types of award schemes currently available. The results from two small research projects present data on the benefits that motivate participation in these awards. The results demonstrate that award schemes are used to motivate the workforce, and a comparison is made with company incentive schemes. However, there are a number of further benefits that can be identified. These benefits may have commercial implications, and include improved opportunities in the competitive tendering process and strengthening of community relations. Benefits may also include positive feedback for the health and safety professional that could lead to acknowledgement by senior management of their contribution to the health and safety performance in the organization.     

Occupational health and safety professionals and management: identity, marriage, servitude or supervision?

The role and training of occupational health and safety professionals is a continuing subject of debate in the light of recent European legislation. This paper discusses the possible roles of professionals in the context of the complexities of Occupational Health and Safety (OHS) management. It presents the roles using the metaphor of parent-adult-child relationships (Harris, 1970) and discusses the ways in which different relationships can lead to different problems of functioning. It concludes with presenting the possible role of training in tackling these problems.