The use of questionnaires in safety culture research – an evaluation

Questionnaires have not been particularly successful in exposing the core of an organisational safety culture. This is clear both from the factors found and the relations between these and safety indicators. The factors primarily seem to denote an overall evaluation of management, which does not say much about cultural basic assumptions. In addition, methodology requires that levels of theory and measurement are properly recognised and distinguished. That is, measurements made at one level cannot be employed at other levels just like that unless certain conditions are met.Safety management has been described through nine separate processes that together encompass the safety management system (SMS) of an organisation. Policies developed at the organisational level shape the organisational context and working conditions of the group and individual levels and therefore also attitudes within the organisation. The questionnaires seem to expose only those attitudes that are shared throughout the whole of the organisation. The workforce could very well recognise the safety policies of higher management as concern for their well-being and the overall value attached to safety. Pictured this way, safety climate (attitudes) and safety culture are not separate entities but rather different approaches towards the same goal of determining the importance of safety within an organisation.     

A comparative analysis of safety management and safety performance in twelve construction projects

IntroductionSafety management in construction is complicated due to the complex “nature” of the construction industry. The aim of this research was to identify safety management factors (e.g., risk management and site management), contextual factors (e.g., organisational complexity) and combinations of such factors connected to safety performance. Method: Twelve construction projects were selected to compare their safety management and safety performance. An analytical framework was developed based on previous research, regulations, and standards where each management factor was defined. We employed qualitative comparative analysis (QCA) to produce case knowledge, compare the cases, and identify connections between the factors and safety performance. The material collected and analyzed included, for example, construction planning documents, reports from OHS-inspections, safety indicators, and interviews with project leaders and OHS experts. Results and conclusions: The research showed that: (a) the average score on 12 safety management factors was higher among projects with high safety performance compared to projects with low safety performance; (b) high safety performance can be achieved with both high and low construction complexity and organizational complexity, but these factors complicate coordination of actors and operations; (c) it is possible to achieve high safety performance despite relatively poor performance on many safety management factors; (d) eight safety management factors were found to be “necessary” for high safety performance, namely roles and responsibilities, project management, OHS management and integration, safety climate, learning, site management, staff management, and operative risk management. Site management, operative risk management, and staff management were the three factors most strongly connected to safety performance. Practical implications: Construction stakeholders should understand that the ability to achieve high safety performance in construction projects is connected to key safety management factors, contextual factors, and combinations of such factors.     

Leading indicators of system safety – Monitoring and driving the organizational safety potential

An indicator can be considered any measure – quantitative or qualitative – that seeks to produce information on an issue of interest. Safety indicators can play a key role in providing information on organizational performance, motivating people to work on safety and increasing organizational potential for safety. We will describe the challenges of monitoring and driving system safety. Currently, the same lead indicators are used – explicitly or implicitly – for both purposes. The fact that the selection and use of safety performance indicators is always based on a certain understanding (a model) of the sociotechnical system and safety is often forgotten. We present a theoretical framework for utilizing safety performance indicators in safety–critical organizations that incorporates three types of safety performance indicators – outcome, monitor and drive indicators. We provide examples of each type of indicator and discuss the application of the framework in organizational safety management. We argue that outcome indicators are lag indicators since outcomes always follow something; they are the consequences arising from multiple other situational and contextual factors. Monitor and drive indicators are lead indicators. The main function of the drive indicators is to direct the sociotechnical activity in the organization by motivating certain safety-related activities. Monitor indicators provide a view on the dynamics of the organization: the practices, abilities, skills and motivation of the personnel – the organizational potential for safety. We conclude that organizations should better acknowledge the significance of monitor and drive indicators in safety management.     

Safety performance measurement in collectivized oil companies in China: Contribution of leading indicators to lagging indicators

With the collectivization of the Chinese oil industry, oil companies have been expanding in size. However, the intensified differences in the safety performance of subsidiaries have severely hindered the collaborative management of the headquarters. Understanding the safety status of each member is urgent for parent companies and their subsidiaries to identify gaps and make improvements. A unified set of safety performance indicators and a practical measurement tool are essential for the Chinese oil industry. Hence, this study identified a set of safety performance indicators encompassing both leading and lagging indicators using data envelopment analysis (DEA) and entropy weight method (EWM) to reveal the critical factors affecting the safety performance of the oil industry. A total of 300 front-line workers from eight subsidiaries of an oil company participated in the survey. The identified indicators were preliminarily weighted using EWM. Then, DEA was employed to measure the safety performance of the eight subsidiaries, demonstrating that management commitment was the most crucial factor in distinguishing safety performance; safety culture was more differentiated than risk management. Safety performance was not entirely positively correlated with safety investments, but the reasonable allocation of safety resources played a vital role. In addition, the weaknesses in each subsidiary's safety management were identified, and the quantitative effects of each leading indicator on safety performance were obtained.     

Lagging or leading? Exploring the temporal relationship among lagging indicators in mining establishments 2006–2017

Problem: Safety management literature generally categorizes key performance indicators (KPIs) as either leading or lagging. Traditional lagging indicators are measures related to negative safety incidents, such as injuries, while leading indicators are used to predict (and therefore can be used to prevent) the likelihood of future negative safety incidents. Recent theory suggests that traditional lagging indicators also possess characteristics of leading indicators, and vice versa, however empirical evidence is limited. Method: The current research investigated the temporal relationships among establishment-level injuries, near misses, and fatal events using injury and employment data from a sample of 24,910 mining establishments over a 12-year period. Results: While controlling for employee hours worked, establishment-level reported injuries and near misses were associated with of future fatal events across the sample of mines and over the time period studied. Fatal events were also associated with increases in future reported near misses, providing evidence of a cyclic relationship between them. Discussion: These findings challenge the strict categorization of injuries, near misses, and fatal events as lagging indicators. Practical applications: Understanding the KPIs that should be used to manage organizational safety, and how they can be used, is of critical practical importance. The results of the current study suggest that, depending on several considerations, metrics tied to negative safety incidents may be used to anticipate, and possibly prevent, future negative safety events.     

Assessment of selected safety performance evaluation methods in regards to their conceptual,methodological and practical characteristics

The evolution of safety performance evaluation, from incident-based to prospective and recently to holistic approaches, follows the similar evolutionary path of accident causation and safety management. Holistic approaches are characterized by an integrated use of technical, organisational and human factors for the development of safety performance indicators. The aim of this paper is to propose a set of assessment criteria for safety performance evaluation methods which will also give emphasis to their holistic nature. Specific criteria related to conceptual, methodological and practical characteristics of the methods have been initially selected and six safety performance evaluation methods are evaluated in a trial implementation of these criteria. Results indicate that the proposed criteria can be applied in different types of safety performance evaluation methods in order to extract useful information in regards to their holistic character as well as to their appropriateness and usefulness.     

石化企业危险化工工艺风险等级评估指标分解

伴随石化企业的迅猛发展,危险品越来越多,生产条件越来越苛刻,同时带来的是更为重大的风险隐患以及安全事故,因此对危险工艺的风险评估就显得尤为重要.考虑到目前还没有什么好的方法来判别某种工艺就一定是危险化工工艺,因此本文在国家安监总局划分的15种危险化工工艺的基础上,根据危险化工工艺表征涉及的影响因素,结合化工工艺的实际情况,选择具有典型代表意义的重要性评价指标作为研究对象,建立了由67个具体指标形成的动态指标体系,并运用指标分类分解方法对各个指标进行量化,最后采用模糊数学综合评价对危险化工工艺进行了软件化评估,从而为政府和企业加强安全管理提供了便利,进一步实现石化企业的本质安全化.     

A framework for learning from incidents in the workplace

Learning from Incidents (LFI) in the workplace has been gaining increasing importance in the Health, Safety and Environment context. Although organisations adopt a variety of LFI initiatives, it is often unclear what learning approaches are the most appropriate and the most effective for different types of incidents across a range of contexts. The aim of the paper is to surface factors that are important for effective Learning from Incidents (LFI). The paper builds on a conceptual framework for learning from incidents, developed through an earlier study. This conceptual framework was validated through empirical data collected at two multinational corporations in the energy sector. From this data a refined framework for learning from incidents was devised with five factors important for LFI: participants of learning, type of incidents, learning process, type of knowledge and learning context. This framework can be used as an evaluation tool and as a guidance tool to develop holistic, organisational learning approaches.     

Bayesian networks based laboratory retrofitting towards inherent safety: A risk-based implementation framework

Over the years, a number of high-profile laboratory accidents involving severe injuries, fatalities, and economic losses have been reported, prompting a significant increase in efforts towards laboratory safety. However, the dominant safety measures rely excessively on add-on safeguards such as sprinklers and respirators and pay little attention to reducing the hazardous factors at their sources. This study introduced the inherent safety concept to minimize laboratory hazards and developed a dedicated implementation tool called Generic Laboratory Safety Metric (GLSM). The Traditional Laboratory Safety Checklist (TLSC) was first used to represent the safety indicators, and then the Precedence Chart (PC) and Bayesian Networks (BN) methods were used to reconcile the safety indicators to develop the GLSM. The developed GLSM was subsequently demonstrated through a case study of a university laboratory. The results revealed that the safety level increased from 2.44 to 3.52 after the risk-based inherently safer retrofitting, thus creating laboratory conditions with a relatively satisfactory safety level. This work presented a set of generic solutions to laboratory retrofitting towards inherent safety with a novel GLSM as the implementation tool. The proposed GLSM would contribute to risk quantification and identification of key risk factors for assigning targeted and fundamental safety measures to achieve inherently safer laboratories.     

Risk assessment: an approach to control hazards in mines

Accidents and injuries related to work are major occupational health problems in most of the industrialized countries.Traditional approaches to manage workplace safety in mines have mainly focused on job redesign and technical aspects of engineering systems.It is being realized that compliance to rules and regulations of mines is a prerequisite;however,it is not sufficient to achieve further reduction in accident and injury rates in mines.Proactive approaches are necessary to further improve the safety standards in mines.Unsafe conditions and practices in mines lead to a number of accidents,which in turn may cause loss and injury to human lives,damages to property,and loss of production.Hazard identification and risk assessment is an important task for the mining industry which needs to consider all the risk factors at workplaces.Applications of risk management approaches in mines are necessary to identify and quantify potential hazards and to suggest effective solutions.In this paper,the following risk estimation techniques were discussed:(i)DGMS(Directorate General of Mines Safety,India)risk rating criterion,and(ii)a matrix based approach.The proposed tools were demonstrated through an application in an opencast coal mine in India.It was inferred that the risk assessment approach can be used as an effective tool to indentify and control hazards in mines.     

Resilience-based approach to safety barrier performance assessment in process facilities

The performance assessment of safety barriers is essential to find vulnerable elements in a safety barrier system. Traditional performance assessment approaches mainly focus on using several static indicators for quantifying the performance of safety barriers. However, with the increasing complexity of the system, emerging hazards are highly uncertain, making it challenging for the static indicators to assess the performance of safety barriers. This paper proposes a resilience−based performance assessment method for safety barriers to overcome this problem. Safety barriers are classified according to their functions first. The dynamic Bayesian network (DBN) is then introduced to calculate the availability function under normal and disruption conditions. The ratio of the system's availability, when affected by the disruption, to the initial availability, is used to determine the absorption capacity of the system. The ratio of the quantity of availability recovery to the total quantity of system represents the adaptation and restoration capacity of the system. The system's resilience is represented by the sum of absorption, adaptation, and restoration capacities. The wax oil hydrogenation process is used to demonstrate the applicability of the proposed methodology.     

Occupational Safety Culture Index (OSCI)——measuring the community and employees awareness,attitude and knowledge towards workplace safety and health in Hong Kong SAR

Promoting occupational safety and health in Hong Kong,Special Administrative Region of China is an important and ongoing mission. As the major organization with statutory responsibilities,the Occupational Safety and Health Council understand the importance to strengthen and cultivate our safety culture. It is widely believed that numbers of occupational related diseases and injuries could be prevented with the improvement of the awareness and attitudes of the employees and the public. Therefore,a comprehensive and in-depth study to monitor the occupational health and safety level and status of the community and working population is needed. Objectives: Our Council has developed the Occupational Safety Culture Index ( OSCI) to measure the current level of community and workplace safety and health awareness,knowledge and attitude. Benchmarking measures of the key safety performance indicators are to be derived thereof. Methods: A territory-wide random telephone survey was conducted to assess the community and employees’awareness,attitude and knowledge in 2008. A structured questionnaire was designed with the content validity and reliability assessed before the survey administration. A series of quality control approaches were also applied to assure the quality of the fieldwork and the reliability of the data. Results: 1,531 eligible participants’data were collected and computed into 2 types of composite indices,Occupational Safety Culture Index ( Community) ( OSCIC) and Occupational Safety Culture Index (Workplace) (OSCIW) . With the maximum score of index at 100,the overall score of OSCIC is 66. 9 and the OSCIW is 61. 3 in Hong Kong. Achievements: OSCI served as an effective management tool to measure the safety culture in Hong Kong. With a representative sample and high quality study control and validated assessment approaches,the OSCI and the sub-indices are reliable indicators to assess the effectiveness of safety culture enhancement strategy and the OSH intervention measures.     

Behavioural approaches to safety management within UK reactor plants

The current study is concerned with the evaluation of a process of behavioural safety within the nuclear industry. The focus of the investigation is on personal inputs to, and experiences of a behavioural safety process (BSP), over a 4-year period, rather than organisational safety performance per se. Its purpose is to describe how employees within participating UK reactor plants regard behavioural approaches to safety management. In particular, the study addresses the perceived strengths and weaknesses of behavioural approaches to safety management and identifies both current and future potential for individual and organisational learning.Personnel from three representative UK reactor sites and other key stakeholders participated in the investigation. Several methods were utilised to gather data in relation to the study objectives, including semi-structured interviews, plant observations and questionnaires. Findings indicate a positive commitment to behavioural safety at all levels within the study organisation. Interviewees articulated a number of specific examples of individual learning and possibilities for learning enhancement. Results from the questionnaire study indicate that the BSP is embedded at all levels and within all representative sites participating in the current study. However, the issue of sustainability has been identified as a potential problem at one of the participating sites. The investigation findings are discussed in relation to existing theoretical frameworks of behavioural change.     

Protecting the planet and its people: how do interventions to promote environmental sustainability and occupational safety and health overlap?

Problem: The challenges of both occupational safety and health and environmental sustainability require large-scale behavior change for meaningful improvements to occur. Environmental sustainability, or the ‘green movement’ has received far more attention recently, and certain strategies and recommendations from interventions designed for promoting pro-environmental behaviors may inform efforts to intervene on critical behaviors for improving occupational safety and health. Method: A survey of the literature regarding behavioral interventions for both environmental sustainability and occupational safety and health was conducted. Several theoretical approaches are reviewed, and successful approaches from each domain are identified, as well as parallel challenges and points for crossover. Recommendations are provided for adapting environmental sustainability intervention approaches for occupational safety and health applications. Impact on Industry: Safety and health leaders may achieve sustainable improvements in worker safety and health by harnessing the momentum of the green movement and adapting successful intervention approaches from the environmental sustainability domain.     

Risk indicators for major hazards on offshore installations

Major hazards risk indicators are proposed for offshore installations, based on what has been used by the Petroleum Safety Authority Norway for the Risk Level approach in the Norwegian offshore petroleum industry. Since 2002 also leading indicators are used, in the sense that indicators for barrier performance are included together with the lagging indicators. There are individual indicators for a number of barrier functions, including fire and gas detection, a number of safety valves, active fire protection and mustering of personnel. The performance of the leading indicators during several years of data collection as well as lessons learned from the project are discussed. This is followed by a review of how indicators may be used by individual companies, and how the lessons may be utilised by individual companies to develop risk indicators for individual installations as well as company wide indicators.     

Safety climate and hydrocarbon leaks: An empirical contribution to the leading-lagging indicator discussion

Hydrocarbon (HC) leaks are important initiating events for major accidents in the oil and gas industry. This study explores the extent to which a safety climate indicator from a survey on working conditions undertaken in an oil and gas company (n = 2188) can be used as a leading and/or lagging indicator in relation to HC leaks on 28 offshore installations. It was found that more negative safety climate scores were associated with increasing numbers of HC leaks over a 12-month period following the survey. The safety climate indicator explained more of the variance in HC leaks than technical indicators. HC leaks in the 12-month period preceding the survey did also correlate significantly with the safety climate indicator. More HC leaks during this period were associated with worse scores on the safety climate indicator. Thus, the results support that the safety climate measure could serve as leading and lagging indicator for HC leaks. The results and their possible implications are discussed.     

Mapping process safety: A retrospective scientometric analysis of three process safety related journals (1999–2018)

Over the last decades, process safety has been an important area of academic inquiry, aiming to build knowledge which can contribute to reduce the occurrence of industrial accidents in the process and chemical industries, or to mitigate their consequences. Knowledge in this interdisciplinary research domain is created using applied science, engineering, organizational, and social science approaches. This article provides a retrospective overview of the process safety research field, through the lens of three major journals contributing to the development of this knowledge domain: Journal of Loss Prevention in the Process Industries, Process Safety and Environmental Protection, and Process Safety Progress. An analysis of the articles in these journals, published between 1999 and 2018, provides insights in the structure, developments, trends, and highly influential works in this research domain, while revealing differences and similarities between these three core process safety journals. General publication trends, the geographic distribution of leading knowledge producers (countries/regions and institutions), their collaboration and temporal evolution patterns, topic clusters and emerging trends, and highly cited sources and articles, are identified and discussed.     

Change in frontline supervisors’ safety leadership practices after participating in a leadership training program: Does company size matter?

Introduction: The majority of construction companies are small businesses and small business often lack the resources needed to ensure that their supervisors have the safety leadership skills to build and maintain a strong jobsite safety climate. The Foundations for Safety Leadership (FSL) training program was designed to provide frontline leaders in all sized companies with safety leadership skills. This paper examines the impact of the FSL training by size of business. Methods: Leaders, defined as foremen or other frontline supervisors, from small, medium, and large construction companies were recruited to participate in a study to evaluate the degree to which the FSL changed their understanding and use of the leadership skills, safety practices and crew reporting of safety-related conditions. We used linear mixed modeling methods to analyze pre-post training survey data. Results: Prior to the training, leaders from small and medium sized companies reported using safety leadership skills less frequently than those from large ones. After the training, regardless of business size, we observed that the FSL training improved leaders understanding of safety leadership skills from immediately before to immediately after the training. Additionally, leaders reported greater use of safety leadership skills, safety practices, and crew reporting of safety-related conditions from before to two-weeks after the training. However, those from small and medium sized companies reported the greatest improvement in their use of safety leadership skills. Conclusions: The FSL training improves safety leadership outcomes regardless of the size company for which the leader worked. However, the FSL may be even more effective at improving the safety leadership skills of leaders working for smaller sized construction companies or those with lower baseline levels of safety leadership skills. Practical applications: The majority of construction companies employ a small number of employees and therefore may not have the resources to provide their frontline leaders with the leadership training they need to be effective leaders who can create a strong jobsite safety climate. The Foundations for Safety Leadership (FSL) training can help fill this gap.     

Exploring the organisational preconditions for occupational accidents in food industry: A qualitative approach

The continuing high frequency of occupational accidents in the Swedish food industry calls for new approaches to better understand the underlying factors. In the present study, 54 accidents involving hand injuries were investigated from the operators’ perspective, to explore the organisational preconditions. In-depth interviews were conducted with operators and their supervisors, and 24 of these interviews were analysed using the grounded theory method. The core category ‘safety as a process’ was identified encompassing the perception of the process of the accident at operative level and organisational preconditions that increased the risk of occupational accidents. These preconditions were open factors: deficiencies in technical/physical environment and work organisation; and concealed factors: insufficient communication and learning, a high level of responsibility in combination with low control, conflicting goals and a gap between procedures and practice. These preconditions lead to risk acceptance, resignation towards improved safety and normalisation of risk. Through the analysis a five-step hypothesis was empirically generated.     

Multi-level safety climate associations with safety behaviors in the fire service

Introduction: Limited research associated with safety climate has been completed within the fire service. Given this dearth of information, the present study sought to identify a valid and reliable measure of safety climate at both the workgroup and organizational levels within the fire service. Methods: Researchers surveyed 994 firefighters in two large metropolitan fire departments. Preliminary analyses including psychometrics, confirmatory factor analyses, and shared perception analyses were completed. A linear mixed model analysis was then completed to assess the relationships between workgroup safety climate, organizational safety climate, and safety behaviors, including both safety compliance and safety citizenship behaviors. Results: Measures of safety climate at the workgroup (WGSC) and organizational levels (OSC) were derived. WGSC factors include supervisor support (α = 0.92), vertical cohesion (α = 0.89), and horizontal cohesion (α = 0.94). OSC factors include management commitment (α = 0.91), safety programs/policies (α = 0.89), perceived fairness (α = 0.86) and incident command (α = 0.90). Confirmatory factor analyses confirmed our multi-factor models were a good fit to the data. The linear mixed model analysis found that WGSC positively predicted safety compliance behavior (B = 0.13, p < .001) and safety citizenship behavior (B = 0.22, p < .001) and OSC positively predicted safety compliance behavior (B = 0.16, p < .001) and safety citizenship behavior (B = 0.15, p < .001). Conclusions: This work presents reliable and valid measures of both workgroup and organizational safety climate, which have positive relationships with safety behavior outcomes. Practical application: The measures, which were developed through an extensive multi-method process, provide a means for researchers and practitioners to assess safety climate in the fire service and provides guidance for future safety climate research, including informing intervention research, which could potentially bolster safety climate and enhance safety in the fire service.