The structure of work values: A cross cultural comparison

Several years ago a research project on work values was originated. The study strived to examine the relative importance of work value items and to analyze the structure of the domain for samples from various cultural environments. A facet definition of work values was suggested that provided guidelines for constructing the Work Values Questionnaire and the formulation of hypotheses regarding the structure of relationships among components of work values. Based on data collected from 2280 respondents in eight countries the hypotheses were tested by means of Guttman's Smallest Space Analysis. The results support the hypotheses. An empirical double-ordered conceptual system, a radex structure, was obtained in each of the samples reflecting the facets of the definition: modality of outcome — cognitive, affective and instrumental, and system - performance contingency — reward, resource. In terms of the issue of cultural differences the results indicate the presence of cultural differences in the rating of a limited number of specific values. These differences are only minor variations within a much broader pattern of structural similarity. The fact that essentially the same structure was obtained in eight independent samples lends substantial support to the definitional framework of work values suggested.     

The measurement of job characteristics: A content and contextual analytic look at scale validity

This investigation provides an examination of the validity of the Job Diagnostic Survey (JDS) and the Job Characteristics Inventory (JCI). The verbal content of the two measure is examined, as are the contrasts between the verbal content of these scales and the verbal content of three popular measures of job satisfaction. The Minnesota Contextual Content Analysis program is used to examine the ideas emphasized by these research scales. Both measures of job characteristics were found to discriminate from certain measures of job satisfaction, to emphasize an instrumental and not an affective context, and to possess some internal dimensionality problems.     

Parental risk perceptions of childhood pedestrian road safety: a cross cultural comparison

INTRODUCTION: This cross-sectional community-based randomized telephone survey, aimed to compare the parental risk perceptions on childhood pedestrian road safety among three different major community language speaking groups and the mainstream English speaking Australians in Sydney, Australia. METHOD: This was a community-based telephone survey with subjects randomly selected from the population of specific cultural languages in Sydney. RESULTS: Results indicated that Chinese and Arabic speaking parents or caregivers perceived the road environments as significantly less hazardous for their 4-12 year old children as pedestrians when compared with Vietnamese and English speaking parents. This was true even after adjusting for the age of child, socioeconomic status, and the living environments of respondents. CONCLUSION: The implication of the results was discussed in light of possible application to childhood safety behavior across different cultures. IMPACT TO THE INDUSTRY: The results obtained have highlighted the importance of cultural factors in risk perceptions, and safety behaviors. Cultural differences in risk perceptions should be taken into consideration in the design of safety education programs.     

Religion and attitudes toward work: A new look at an old question

This study examined the relationship of specific religions and degree of religious beliefs to various job-related attitudes and values such as motivational needs, job satisfaction, work ethic, and work, job and organizational commitment. Subjects were 222(107 male, 115 female) managerial and non-managerial workers in the Rocky Mountain area. Results showed no significant correlations between work-related altitudes and specific religious affiliation or degree of religious conviction. However, religious conviction was significantly finked to organizational rank, with non-managerial employees reporting a higher degree of religious conviction than managerial employees. Protestant workers scored higher in Protestant Work Ethic than did non-Protestants and persons with no religious affiliation had higher need for Power than Protestants, Catholics or affiliates of Eastern religions.     

A model of the antecedents of early union commitment: The role of socialization experiences and steward characteristics

The present study aimed at investigating the influence of shop steward characteristics and early union socialization experiences on new members' attitudes toward unions and their affective commitment to the union. Two thousand surveys were mailed to the most recent members of the National Association of Letter Carriers. Of these, 658 (33 per cent) were returned. Focusing on those individuals who had joined the union within the past 12 months yielded a usable sample of 585. A two-stage, structural equation modeling approach indicated a satisfactory goodness-of-fit for both the measurement and structural models. Individual socialization experiences significantly affected union attitudes. The latter variable was a significant predictor of union commitment. These results are discussed in the context of the organizational socialization literature and union commitment research.     

Satisfaction at last job and unemployment: a new look

Based on interview studies, the unemployment literature suggests that last job satisfaction influences reactions to unemployment. This study assessed the quantitative relationship between last job satisfaction and the unemployment experience. Results do not support the literature's premise that high last job satisfaction predicts a negative reaction to unemployment. Copyright © 1999 John Wiley & Sons, Ltd.     

Near-miss management systems: A methodological comparison

A close relationship between near-miss events and major accidents has been demonstrated in major hazard facilities: a near-miss and an accident have often common causes. A near-miss could be defined as a hazardous condition where the event sequence could lead to an accident if it had not been interrupted. An effective Near-miss Management System (NMS) aims to quickly recognize signals from the operational fields in order to apply prevention strategies. As a standard reference model has not yet been developed, the NMS design represents a complex issue. The present paper proposes a critical comparison between two methodologies which could be applied for a near-miss event assessment: a matrix and an index based method. The purpose is to evaluate potentiality and pitfalls of their application as their global efficiency could influence the whole performance of the whole NMS design. An application in a test case of a chemical plant is proposed: results obtained have proved useful in supporting safety management in an effective design of a NMS.     

A role and expectancy model of participative decision-making: A replication and theoretical extension

Schuler's process model of employee participation in decision-making and job satisfaction (Schuler, 1980; Lee and Schuler, 1982) was tested using a path analytic approach. Reanalysis of Schuler's data and replication on a new sample indicated that (a) participation in decision-making has both direct and indirect effects on job satisfaction; and (b) performance–outcome expectancy, role conflict, and role ambiguity all appear to mediate the relationship between participation and satisfaction. In an extension of the model, organizational level and job involvement were hypothesized to moderate the participation–satisfaction relationship (i.e. function interactively). Although neither variable functions as a moderator, job involvement operates in a fashion similar to participation in the model. In general, consistent results across four independent samples strongly support Schuler's basic process model.     

An in-depth look at parent-imposed driving rules: their strengths and weaknesses

Introduction: With a growing interest in increasing parental involvement in teen driving, it is important to find out what parents are already doing. Method This study assessed the content, delivery, rigidity, and consequences of 143 driving rules reported by 24 parent-teen dyads. Results: Strengths included that driving rules covered the full range of concerns, especially night driving limits and passenger limits, and most parents and teens reported that violations would be followed by consequences, especially talk/warn or no driving. Weaknesses included that many rules were not very strict and only half showed parent-teen agreement on content. Conclusions: These findings suggest that teen driving rules are not clearly defined.     

Antecedents and consequences of role stress: A covariance structure analysis

An earlier model of the consequences of role conflict and role ambiguity is expanded to incorporate antecedent job conditions and the outcome of organizational commitment. This newer model clarifies the impact of role stressors on commitment and other established outcomes (i.e. tension, job dissatisfaction, and turnover intention). The antecedent job conditions are added in consideration of research indicating that role conflict and ambiguity do not directly influence affective and behavioral reactions when other perceptions of the work environment are included in the analysis. A LISREL analysis of this model with cross-validation on an independent sample indicated that the direct effects of participation and co-worker social support on job satisfaction may account for the direct effects of role conflict and role ambiguity on satisfaction and turnover intention observed in previous studies. In addition, organizational commitment appeared to mediate the effects of other variables on turnover intention. Implications for theories of role-related variables and directions for future research are discussed.     

Effects of perceived power of supervisor on subordinate stress and motivation: the moderating role of subordinate characteristics

This study examined the moderating effects of subordinate individual differences, specially self‐esteem and locus of control, on the relationships between perceived supervisor power and subordinate motivation and stress. Results showed that perceived supervisor power was more strongly related to increased motivation and decreased stress for subordinates with low self‐esteem than for those with high self‐esteem. For locus of control, perceived reward, coercive and referent power were more positively related to motivation, and legitimate, expert and referent power were more negatively related to stress for externals than for internals. On the other hand, supervisor expert power and legitimate power were positively associated with increased motivation for internals, but not for externals. Implications for future research and practising managers are discussed. Copyright © 1999 John Wiley & Sons, Ltd.     

The measurement properties of the role conflict and role ambiguity scales: A review and extension of the empirical research

The measurement properties of the Rizzo, House and Lirtzman (1970) role conflict and role ambiguity scales have been debated in the research literature for several years. The criticisms are that the scales do not measure separate constructs and are contaminated by method variance. However, some researchers have presented evidence supporting the scales' continued use as independent measures. We attempted to clarify the running debate by re-examining these issues and presenting additional data, which focused on the item level of analysis. Using confirmatory factor analyses and item statistics, we show discriminant validity for the role conflict and ambiguity scales across three diverse samples of workers. We also contend that the evidence for method bias is not as strong as previously argued.     

Underground coal mining injury: A look at how age and experience relate to days lost from work following an injury

Coal has been mined in the United States since colonial times and coal mining has always been a dangerous occupation. Despite the dangers involved in coal mining, coal is essential to the functioning of our society. Coal provides energy for products, businesses, and homes. Not only is coal mining a dangerous occupation, but, like many other industries, coal mining has also been referred to as a “graying occupation” as many coal miners are reaching retirement age. Younger workers possess certain advantages as older workers may have age-associated decrements in cognitive function, health, and recuperative ability. Although there are documented decreases in health and safety associated with age, there are also benefits at the workplace associated with increasing age. Increasing age brings about more experience and familiarity with the work environment. This study used the Mine Safety and Health Administration’s (MSHA) database on accidents, injury, and illness from the years 2003 through 2007 to examine how age, experience at the current mine, total years experience as a coal miner, and experience in the current job affects injury severity. The results of the data indicated that there was a relationship between age and days lost as well as total mining experience and days lost following an injury. Furthermore, the data indicated an increased risk of overexertion injuries as age increases. These are important findings for the coal mining industry as many miners are more experienced and older.     

Business Process Reengineering of emergency management procedures: A case study

The production and storage of dangerous substances in an industrial establishment creates risks for man, environment and properties in the surrounding area. Safety regulations require the establishment of a preventive information campaign regarding industrial risks and self-defence measures to adopt in an emergency situation. In the case of a major accident, people must be promptly made aware of the appropriate self-defence actions and behaviours to adopt. This strategic activity can reduce the panic effect, make citizens more cooperative and guarantee the effectiveness of any emergency plan. In this paper, the information chain is studied as an industrial process modelled by the IDEF0 language. Through this method, each link in the chain has been deeply analysed. For each function of the process, the inputs, outputs and necessary controls and resources have been identified. Starting from a clear view of the current state, the process of re-engineering has been implemented to minimise or eliminate downtime, deficiencies and illnesses and, thus, consequent time losses. The main contribution of the IDEF0 application in emergency management is to provide a clear view of the whole system, a communication system between emergency actors, a rich information source and a structured base for the re-engineering process.     

Coping,individual differences,and strain: A longitudinal study of short-term role overload

This study attempted to determine which personality dimensions and coping strategies would reduce or prevent strain in a context of naturally-occurring short-term role overload. Subjects were 106 adult undergraduate evening students enrolled in an intensive three-week summer school session. The median age was 26 years, and 72 per cent of the students worked full-time. Using a repeated-measures panel design, the study tested the effectiveness of three types of coping derived from Hall's (1972) typology. Longitudinal analysts using cross-lagged correlations and structural regressions showed little support for the predicted effects of Hall's three types of coping on subsequent strain. However, a fourth type of coping, Planned Task Management emerged during the analysis and showed a reciprocal relationship with strain. Both variables appeared to influence each other over time, although the effect of prior coping on subsequent strain was slightly but not significantly stronger. Also, alienation (defined as lack of commitment) had a significant moderator effect on the relationship between perceived overload and strain.     

A graduate level course: Teaching stress management skills to occupational health physicians and practitioners

The WHO Study Group on Training and Evaluation in Occupational Medicine has recently emphasized the importance of incorporating theoretical and practical aspects of stress prevention and management in the professional training of occupational health practitioners. Such a course was developed for the Tel-Aviv University Medical School graduate program in occupational health. The course objectives are consistent with the current call for improved training in psychosocial issues in medical care. Twenty-three occupational health practitioners (physicians, nurses, hygienists and social workers) participated in a bi-semester course. The first part included a stress management and prevention program based on the RET (Rational-Emotive Training) model. The second involved developing and implementing a field project on primary and secondary prevention of stress and its outcomes. Pre-, mid-and post-course questionnaires showed significantly improved psychosocial ability and reduced irrational/dysfunctional thinking, considered a causal factor in stress and burnout. Acquiring such anti-stress resources may benefit practitioners and clients/patients, both potential victims of occupational stress alike. We recommend the inclusion of such extended courses to the professional training of occupational health practitioners.     

A human factors and reliability approach to clinical risk management: Evidence from Italian cases

Similarly to the industrial sector in the late 1980s, nowadays leading organizations in the healthcare sector acknowledge the fact that human errors, adverse events and system failures must be managed and controlled. Whilst Human Reliability Analysis (HRA) has been well-accepted and integrated into safety management processes in other industries, the application of such error techniques to the problem of managing the associated risks in healthcare is rare. The main purpose of this research is to analyse clinical risk management (CRM) and patient safety improvement in Italian healthcare organizations, through human factors and human reliability theories. In particular, the specific objectives are to explore the Italian state-of-the-art in CRM, with regard to organizational and managerial issues; to identify and verify the factors influencing the growth and sharing of the safety culture and to understand and describe the possibility of transferring human reliability methodologies and theories to the domain of healthcare.Six case studies belonging to the Italian scenario have been performed, in order to describe the Italian healthcare system and to identify the key influencing factors of CRM policies.Results obtained from within and cross-case analysis give an empirical contribution to the recent introduction of CRM in the Italian context and a theoretical contribution referring to the framework used to analyse CRM in healthcare organizations, and to the indications which emerged on the key factors influencing CRM.