Introduction: The dark and light sides of organizational citizenship behavior

This is an introduction to a point/counterpoint exchange in Journal of Organizational Behavior on the negative versus positive sides of organizational citizenship behavior (OCB). Such behaviors go beyond the core tasks that individuals do on the job and are generally considered positive contributions that support organizations. Bolino, Klotz, Turnley, and Harvey cover the dark (negative) side of OCB, arguing that it can be performed for self‐serving motives and that it can have detrimental effects. They discuss the costs of performing OCB to the individuals who perform it, and potential negative consequences for organizations. Conversely, Spitzmuller and Van Dyne cover the light (positive) side, focusing on OCB as forms of either proactive or reactive helping behavior. Proactive helping is motivated by internal needs with the individual seeking out opportunities to engage in OCB. Reactive helping is an altruistic response to a perceived need by a colleague or the organization itself. Taken together, these two papers provide a comprehensive overview of the complex effects of OCB on actors who perform it and targets who receive it. Copyright © 2012 John Wiley & Sons, Ltd.     

A meta‐analytic comparison of self‐reported and other‐reported organizational citizenship behavior

Given the common use of self‐ratings and other‐ratings (e.g., supervisor or coworker) of organizational citizenship behavior (OCB), the purpose of this meta‐analysis was to evaluate the extent to which these rating sources provide comparable information. The current study's results provided three important lines of evidence supporting the use and construct‐related validity of self‐rated OCB. The meta‐analysis of mean differences demonstrated that the mean difference in OCB ratings is actually quite small between self‐ and other‐raters. Importantly, the difference between self‐ and other‐raters was influenced by neither the response scale (i.e., agreement vs. frequency) nor the use of antithetical/reverse‐worded items on OCB scales. The meta‐analysis of correlations showed that self‐ and other‐ratings are moderately correlated but that self–other convergence is higher when antithetical items are not used and when agreement response scales are used. In addition, self‐ratings and supervisor‐ratings showed significantly more convergence than self‐ratings and coworker‐ratings. Finally, an evaluation of self‐rated and other‐rated OCB nomological networks showed that although self‐rated and other‐rated OCBs have similar patterns of relationships with common correlates, other‐rated OCB generally contributed negligible incremental variance to correlates and only contributed appreciable incremental variance to other‐rated behavioral variables (e.g., task performance and counterproductive work behavior). Implications and future research directions are discussed, particularly regarding the need to establish a nomological network for other‐rated OCB. Copyright © 2013 John Wiley & Sons, Ltd.     

Positive affectivity neutralizes transformational leadership's influence on creative performance and organizational citizenship behaviors

This study uses an interactionist approach to examine the moderating effect of follower trait positive affectivity (trait PA) on the relation between transformational leadership and both follower creative performance and organizational citizenship behaviors (OCB). On the basis of responses from 212 employees and their direct supervisors from the research and development department of a company in Mainland China, results support the hypothesized moderation effect. Specifically, the positive influence of transformational leadership on creative performance was significantly reduced for followers who were higher on trait PA (ΔR² = .02, p < .05). The same pattern, in which followers' trait PA appeared to substitute for the influence of transformational leadership, generalized to the outcome of follower OCB as well (ΔR² = .04, p < .01). We discussed theoretical and practical implications of these findings. Copyright © 2012 John Wiley & Sons, Ltd.     

Organizational citizenship behavior in work groups: A team cultural perspective

Although researchers have often found positive relationships between organizational citizenship behavior (OCB) and performance rating, very few studies have scrutinized the team contexts in which such relationships exist. This study examines how OCB influences job performance ratings within different team cultures, as measured by team collectivism and individualism. On the basis of multilevel data collected from 81 teams working at a multinational bank in Hong Kong, team collectivism and individualism were found to moderate the OCB–performance rating relationship such that OCB targeting individuals improved rated performance in highly collectivistic teams only, whereas only organizational OCB produced a significant improvement in highly individualistic teams. The implications of these findings and directions for future research directions are discussed here. Copyright © 2012 John Wiley & Sons, Ltd.     

Measuring implicit psychological constructs in organizational behavior: An example using psychological capital

Implicit psychological constructs are effective predictors of behavioral outcomes but are rarely used in organizational settings because of real or imagined problems with measurement validity and administration. To address these concerns, we present a means of assessing implicit constructs quickly and easily by using psychological capital as an example. Copyright © 2012 John Wiley & Sons, Ltd.     

煤矿组织安全行为对个体不安全行为的作用机理研究

为了探究煤矿组织安全行为对个体不安全行为的作用机理,总结国内外相关研究成果,提出个体不安全行为包含心理、生理、技能3个影响因素,涵盖记忆、思维、情绪、意志、性格、气质、能力、态度、知识、专业操作技能10个方面。在此基础上,构建了组织安全行为对个体不安全行为的结构方程模型（SEM）,运用统计分析方法（AMOS17.0）进行了验证分析。结果显示态度、情绪、意志、能力、专业操作技能容易受组织安全行为的影响,而性格、气质等因素由于是个体相对稳定的心理特征,受组织安全行为影响相对较小。深入研究煤矿组织安全行为对个体不安全行为的作用机理,有利于煤矿从组织安全行为入手有针对性的制定行为干预方案并控制个体不安全行为。     

The emergence of team helping norms: Foundations within members' attributes and behavior

This research examined the antecedents of organizational citizenship behavior helping norms in teams, specifically with regard to how members' personality, values, beliefs, and helping behavior predict the emergence of helping norms in newly formed project teams. We drew from theory on emergent phenomena and team composition research to propose and test a compilation model of how helping norms are influenced by having at least one member with particularly low (minimum) or high (maximum) levels of attributes that may influence helping‐norm development (i.e., conscientiousness, agreeableness, other‐oriented values, personal helping beliefs). We further examined the extent to which members' helping behaviors, as rated by peers, predicted helping norms and whether these behaviors mediated the relationship between individual attributes and helping norms. The results of a longitudinal study of 47 student project teams revealed that teams' minimums on agreeableness, other‐oriented values, and personal helping beliefs had direct relationships with helping‐norm emergence, and the effects of agreeableness were mediated through mean helping behavior. By contrast, teams' maximums on these attributes showed no relationships with helping norms, and only a team maximum on agreeableness was associated with teams' mean helping behavior. Copyright © 2011 John Wiley & Sons, Ltd.     

The more I want,the less I have left to give: The moderating role of psychological entitlement on the relationship between psychological contract violation,depressive mood states,and citizenship behavior

Research has emphasized the negative effects of organizations' broken promises and failed obligations on employee attitudes and behaviors. However, not all employees respond in the same manner. This paper integrates research on psychological contracts and psychological entitlement to examine how individuals with exceedingly high demands and expectations react to a perceived letdown by the organization. Drawing on conservation of resources theory, we argue that a psychological contract violation is associated with employee depressive mood states, which, in turn, influence the amount of citizenship behavior displayed. We further posit that psychological entitlement moderates the link between contract violation and depressive mood states. Using Hayes' PROCESS macro to assess a moderated mediation model, findings from a multi‐source field study support our predictions. This research contributes to the work on psychological contracts and psychological entitlement on multiple fronts. Suggestions for future research and practical implications for managers are discussed. Copyright © 2016 John Wiley & Sons, Ltd.     

施工组织正式网络结构特征对组织安全行为的影响关系研究

为提升建筑施工安全管理水平,探讨施工组织正式网络的结构特征对组织安全行为的影响关系。基于社会网络分析方法,引入安全沟通作为中介变量,建立施工组织正式网络结构特征、安全沟通和组织安全行为的假设模型。基于91个施工组织正式网络结构特征分析,使用多层回归分析方法检验假设模型。结果表明:网络密度、出度中心势和聚类系数均显著正向影响组织安全行为;中间中心势和平均路径长度均显著负向影响组织安全行为;入度中心势对组织安全行为影响不显著;安全沟通分别在出度中心势和中间中心势与组织安全行为的关系中起完全中介作用;安全沟通分别在密度、平均路径长度和聚类系数与组织安全行为的关系中起部分中介作用;安全沟通在入度中心势与组织安全行为的关系中未起到中介作用。     

组织因素对民航维修人员安全行为的影响

为了减少民航维修人员不安全行为,探讨组织因素对民航维修人员安全行为的影响机理。基于组织行为学理论并结合民航维修人员的访谈分析,确定了影响民航维修人员安全行为的4个组织因素——安全氛围、工作压力、风险感知和安全管理,在此基础上,构建了组织因素与民航维修人员安全行为关系的假设模型。选取国内航空公司维修基地的一线机务维修人员进行问卷调查,采用结构方程模型对假设模型进行验证。结果表明,安全氛围、工作压力、风险感知和安全管理4个维度与安全参与行为、安全服从行为显著相关,其中,安全氛围对安全参与行为的影响最大。风险感知对安全服从行为的影响最小。     

组织因素对飞行员不安全行为的干预策略研究

为了对飞行员的不安全行为进行科学有效的管理,挖掘组织因素带来的深层影响,防止因飞行员不安全行为造成的不安全事件发生,运用系统动力学方法,构建组织因素对飞行员不安全行为的干预策略模型。以S航空公司为研究对象,通过调节组织因素中的飞行技术训练力度和奖惩力度等变量,制定不同的干预策略,运用VENSIM软件模拟不同干预策略的干预结果。研究结果表明:飞行员不安全行为的最佳干预策略组合为安全记录考核奖励程度、副驾驶转正/机长升职力度、监管力度、罚款力度、飞行技术训练强度的组合,到2020年实现不安全行为数量平均降低26%,在2020年改变干预策略数值,到2030年实现不安全行为数量平均降低54%。     

组织支持感对建筑业农民工不安全行为的影响*

为对建筑业农民工的不安全行为进行科学有效的管理,探讨组织支持感、自我效能感与建筑业农民工不安全行为之间的关系,防止因建筑业农民工不安全行为造成的不安全事件发生,从组织行为学和计划行为学视角出发,以218名一线建筑业农民工为研究对象,通过构建结构方程模型进行实证分析。结果表明:组织支持感的3个维度均可直接对建筑业农民工的不安全行为产生负向显著影响,其中关心利益维度影响最大,工作支持维度次之;建筑业农民工的自我效能感在其组织支持感与不安全行为的负向关系中起到中介作用。     

组织氛围对建筑工人不安全行为的影响机理及实证研究

为了研究组织氛围对建筑工人不安全行为的影响,从班组级安全氛围、班组级安全教育和项目级安全氛围三个层面测量组织氛围,基于组织氛围与安全态度、不安全动机及安全能力之间的关系,构建建筑工人不安全行为发生的机理。通过23个项目267份有效问卷收集数据,采用结构方程模型（SEM）进行验证,采用决策试验和评价实验室（DEMATEL）进一步计算和分析各潜变量之间的影响度和被影响度。研究结果表明:班组级安全氛围对安全态度、班组级安全教育对安全态度、安全能力对安全态度、安全态度对安全动机的影响显著;安全动机和安全能力对不安全行为的影响显著;班组级安全氛围、班组级安全教育和项目级安全氛围之间相互关系显著;班组级安全氛围、班组级安全教育和项目级安全教育是典型的原因影响因素,通过安全态度共同影响不安全行为。根据研究结果,提出应对措施,可为安全管理工作提供理论指导。     

Thriving at work: Impact of psychological capital and supervisor support

Thriving at work is a positive psychological state characterized jointly by learning and vitality. Conventional wisdom and some initial research indicate that such thriving benefits both employees themselves and their organizations. This study specifically tests thriving at work by linking it to a theoretically important personal outcome variable (self‐development), refining its relationship with agentic work behaviors (task focus and heedful relating), and proposing and testing two new antecedent variables (psychological capital and supervisor support climate). Using structural equation modeling on a sample of 198 dyads (employees and their supervisors), strong support was found for the theory‐driven hypothesized relationships. The results contribute to a better understanding of positive organizational scholarship and behavior in general and specifically to the recently emerging positive construct of employees' thriving at work. Copyright © 2013 John Wiley & Sons, Ltd.     

Antecedents and consequences of satisfaction with work–family balance: A moderating role of perceived insider status

This study developed a moderated mediation model to investigate how family‐supportive paid leave and supervision affect employees' satisfaction with work–family balance and in turn their affective organizational commitment and supervisor‐directed organizational citizenship behavior depending on their perceived insider status in the organization. Our analysis of data collected from 118 employee–supervisor dyads in Korean organizations revealed that satisfaction with work–family balance mediated the linkages from family‐supportive supervision to affective organizational commitment and supervisor‐directed organizational citizenship behavior, and the linkage from family‐supportive paid leave to affective organizational commitment. Results further showed that the entire mediational process for family‐supportive supervision was more pronounced for those who perceived themselves to be an insider of their organizations, while the same pattern was not found for the meditational process related to family‐supportive paid leave. Our findings provide theoretical implications for work–family balance research and offer practical suggestions to make employees satisfied with work–family balance.     

企业安全生产组织行为的长效机制探讨

为探求企业安全生产组织行为长效机制的形成,基于企业“经济人”的假设,通过建立认知不完全条件下企业安全生产组织行为的基本效用模型,分别在有效贯彻执行安全生产法规和严格遵循沿袭企业内在安全文化的条件下,分析了企业安全生产组织行为效用模型的变化.结果表明,强制性地贯彻和执行安全法规,能够有限内化企业安全生产组织行为的持续;强化企业的安全智识素质和责任素质,能够激发和促进企业安全生产组织行为的持续形成,并沉淀为企业内在的安全文化;但只有外在有效强制规控安全法规、内在内导强化企业安全文化共同作用下,企业安全生产组织行为的长效机制才能得到持续确立.     

A multi‐level investigation of psychological contract breach and organizational identification through the lens of perceived organizational membership: Testing a moderated–mediated model

Drawing on the perceived organizational membership theoretical framework and the social identity view of dissonance theory, I examined in this study the dynamics of the relationship between psychological contract breach and organizational identification. I included group‐level transformational and transactional leadership as well as procedural justice in the hypothesized model as key antecedents for organizational membership processes. I further explored the mediating role of psychological contract breach in the relationship between leadership, procedural justice climate, and organizational identification and proposed separateness–connectedness self‐schema as an important moderator of the above mediated relationship. Hierarchical linear modeling results from a sample of 864 employees from 162 work units in 10 Greek organizations indicated that employees' perception of psychological contract breach negatively affected their organizational identification. I also found psychological contract breach to mediate the impact of transformational and transactional leadership on organizational identification. Results further provided support for moderated mediation and showed that the indirect effects of transformational and transactional leadership on identification through psychological contract breach were stronger for employees with a low connectedness self‐schema. Copyright © 2012 John Wiley & Sons, Ltd.     

施工组织非正式网络结构特征与组织安全行为的关系研究

为了提升建筑施工安全管理水平,从社会网络的视角分析了施工组织非正式网络的结构特征对组织安全行为的影响关系,构建了施工组织非正式网络结构特征、安全沟通和组织安全行为的理论模型,实证分析了91个施工组织非正式网络的结构特征,使用多层回归分析的方法验证了上述模型。结果表明:网络密度对组织安全行为有显著正向影响,安全沟通在密度与组织安全行为的关系中起到了部分中介作用;出度中心势对组织安全行为有显著正向影响,安全沟通起到了完全中介作用;入度中心势对组织安全行为没有显著影响,安全沟通没有起到中介作用;中间中心势对组织安全行为没有显著影响,安全沟通没有起到中介作用;平均路径长度对组织安全行为有显著负向影响,安全沟通起到了完全中介作用;聚类系数对组织安全行为有显著正向影响,安全沟通起到了完全中介作用。     

Time‐based differences in the effects of positive and negative affectivity on perceived supervisor support and organizational commitment among newcomers

Building on the broaden‐and‐build theory and research on the negativity bias, this study examines how trait affectivity, as a stable predisposition predicting the pattern of emotional responding, shapes newcomers' perceptions of supervisor support and experience of organizational commitment. Using latent growth modeling and data collected at four points in time from newcomers (N = 158), we found the initial level of perceived supervisor support to mediate a negative relationship between negative affectivity and the level of commitment. Moreover, although newcomers experienced a general decrease in perceived supervisor support and a related decrease in commitment, those with high positive affectivity experienced a weaker decrease in perceived supervisor support, which led to a weaker decrease in commitment. Incidentally, positive affectivity was also positively related to the initial level of commitment. Two post hoc studies indicated that positive and negative affectivity exerted their effects controlling for state affect and replicated the relationship between change in perceived support and commitment. We discuss how these findings inform our understanding of trait affectivity's influence on newcomers' work attitudes.