客户关系生命周期管理及其策略

客户关系生命周期理论的提出对服务经济时代的企业产生了巨大的影响,该理论在强调了客户关系存在周期性的同时,也提出了对客户关系应当进行阶段性管理;阐述了客户关系生命周期理论,并在此基础上提出了客户关系动态发展模型,旨在帮助管理人员更清楚地认识到客户关系的长期价值和对客户关系的各个阶段进行良好的管理.     

污染物排放相关指标计算方法的研究

针对传统的污染排放数据指标计算方法存在的问题,提出污染物排放指标应根据排污强度和经济指标确定的新思路,同时提出污染物排放指标数据的快速测算模型设计.建议通过环境监测数据或物料衡算数据确定每个排污单位的平均排污强度,作为计算机处理的参数,再由该排污单位申报每月的经济指标(产量或产值),输入计算机计算其产污量、排污量和去除量.实施计算机管理的关键是选取适当的数据计算模型.新思路应该能够规范计算程序,建立污染源动态数据库,对排污数据实行有效的统计分析.     

Nitrogen evolution during the co-combustion of hydrothermally treated municipal solid waste and coal in a bubbling fluidized bed

Nitrogen evolution was studied during the co-combustion of hydrothermally treated municipal solid wastes (HT MSW) and coal in a bubbling fluidized bed (BFB). HT MSW blending ratios as 10%, 20% and 30% (wt.%) were selected and tested at 700, 800, 900 °C. Emissions of NO and N₂O from blends were measured and compared with the results of mono-combustion trials. Moreover, concentrations of precursors like NH₃ and HCN were also quantified. The results are summarized as follows: NO emissions were predominant in all the cases, which rose with increasing temperature. The blending of HT MSW contributed to the NO reduction. N₂O emissions decreased with temperature rising and the blending of HT MSW also presented positive effects. At 30% HT MSW addition, both NO and N₂O emissions showed the lowest values (391.85 ppm and 55.33 ppm, respectively at 900 °C). For the precursors, more HCN was detected than NH₃ and both played important roles on the gas side nitrogen evolution.     

宏蛋白质组学在活性污泥研究中的应用

宏蛋白质组学作为研究微生物群落的一种新兴技术,主要是对特定微生物群落所表达的全部蛋白进行宏观、高通量的分析研究.本文综述了宏蛋白质组学研究的技术路线,主要包括蛋白的提取和纯化、分离和鉴定,以及宏蛋白质组学在强化生物除磷的活性污泥、活性污泥胞外多聚物和比较不同处理工艺活性污泥的差异等方面的研究.活性污泥的宏蛋白质组学研究完善了强化生物除磷活性污泥的厌氧和好氧阶段的代谢模型,揭示了活性污泥胞外多聚物在污染物降解过程中的主要作用和表现,阐述了不同活性污泥在污水处理过程中宏观特性与微观功能之间的关系,对于污水的生物处理有着重要的指导意义.宏蛋白质组学在活性污泥研究领域仍处于起步阶段,没有统一、有效的蛋白提取方法,数据库匮乏,成为活性污泥宏蛋白质组学发展的主要阻碍.随着各种新兴仪器、方法的应用以及数据库的不断完善,活性污泥宏蛋白质组学将会在污染物生物降解机制分析、鉴定功能蛋白等方面展现其巨大的优势.     

The relationship between corporate social responsibility disclosures and financial performance: a mediating role of employee productivity

This study is trying to explore the relationship between corporate social responsibility (CSR) disclosures and financial performances (FP) through mediating role of the employee productivity (EP). This study classifies the CSR performances into four contexts, for instance, environment social governance (ESG), environmental improvement activity scores of CSR, social welfare activity score, and governance structure improvement score. The banking performance is classified into three different aspects such as returns on assets (ROA), returns on equity (ROE), and nominal interest margin profit (NIMP). The study covers the data set start from 2008 to 2019 regarding thirty commercial banks of China. The study uses the linear, non-linear, and quadratic techniques to explore the association between CSR disclosures and banking performances. The linear model result shows that the governance score is significant influencing the banking performance. Moreover, the employee productivities are also positive significant affecting the baking performances. The non-linear results of model show that composite score of ESG with employee productivity has significant influence on financial performance.

     

Pyridinic N–reduced graphene oxide and ZnO composite synergistically enhance photocatalytic performance

Environmental Science and Pollution Research - This paper reports the synthesis of nitrogen-doped reduced graphene oxide (N-rGO)/zinc oxide (ZnO) composite photocatalysts by one-step hydrothermal...     

Uptake and distributions of polycyclic aromatic hydrocarbons in cultivated plants around an E-waste disposal site in Southern China

Environmental Science and Pollution Research - Polycyclic aromatic hydrocarbons (PAHs) in air, soil, and cultivated plants at e-waste disposal sites in Taizhou, Zhejiang Province, were determined...     

不同运行模式下改良型CAST工艺处理生活污水的除磷性能

实验采用改良型CAST工艺,以生活污水为研究对象,考察了C/P、回流比及温度等不同运行模式对系统除磷性能的影响.结果表明,常温条件下进水C/P由50升至100,系统除磷率均值从15%迅速升至95.6%,除磷性能显著提高;继而降低C/P至75,除磷性能因进水碳源不足再度下降,除磷率均值为51.4%,且长期投加易降解碳源引发系统污泥膨胀并导致污泥大量流失.C/P较低情况下,回流比由25%降低至12.5%,除磷性能提高2.3倍,继续降低回流比至0,除磷性能反而下降;温度实验研究则表明,低温系统(14℃±1℃),除磷率稳定维持在90%以上,而高温短程硝化系统(27℃±1℃)除磷率仅为14.1%,可见低温更有利于系统磷的去除.吸磷小试发现,常温系统污泥以O_2、NO_3~-和NO_2~-为电子受体均能进行吸磷,而低温系统污泥能以O_2、NO_3~-为电子受体进行吸磷,高温系统污泥则仅能以O_2为电子受体进行少量吸磷.此外,实验还发现,系统短期闲置导致的污泥"饥饿"有利于系统除磷率的提高.     

河流CO2与CH4排放研究进展

河流作为连接海-陆两大碳库的主要通道,其水-气界面二氧化碳(CO_2)与甲烷(CH_4)排放构成全球碳循环的重要环节,对全球气候变暖的贡献不容小觑.明确河流水体CO_2与CH_4产排过程、时空特征以及控制因素是认识河流生态学功能以及其对变化环境响应的重要内容.基于当前河流CO_2与CH_4排放研究进展,构建河流碳排放动力学概念框架(内源代谢、陆源输入),并从全球尺度、区域尺度、流域尺度综述了河流碳排放时空变异性特征以及存在的研究不足.在理解碳排放动力学概念框架和时空变异特征的基础上,构建了河流CO_2与CH_4动力学控制因子分层框架(内部因子:有机质、温度、营养盐;外部因子:水文、地貌、人类活动),深入探讨了河流碳排放的关键影响因素.最后,根据当前研究中存在的不足,提出河流碳排放应将纳入区域陆地碳平衡过程,今后研究重点应包括流域尺度上河流CO_2与CH_4内源产生与陆源输入相对贡献的量化研究、不同界面CO_2与CH_4产生与排放过程研究、高时空分辨率的监测数据的补充以及变化环境与人类活动干扰下河流碳排放的响应过程等,为理解河流生态学过程及生态系统功能提供基础,同时为我国进一步深入开展相关研究提供借鉴.     

黄河岸边土壤中类二(口恶)英类多氯联苯污染现状及风险

研究了全黄河范围内40个国家重点控制断面岸边土壤样品中类二噁英类多氯联苯(dioxin-like polychlorinated biphenyls,DL-PCBs)的污染现状,并利用毒性当量法和健康风险评价模型定量描述黄河岸边土壤中DL-PCBs对沿岸居民的毒性风险、致癌风险和非致癌风险.结果表明,黄河岸边土壤中各采样断面岸边土壤中ΣDL-PCBs的含量(以dw计,下同)范围为:0.37~7.17 ng·g~(-1),均值为0.38 ng·g~(-1).毒性风险计算表明,黄河岸边土壤中DL-PCBs的毒性当量范围为:0.00~30.31 pg·g~(-1),均值是13.63 pg·g~(-1),基本不会对沿岸居民产生毒性风险;健康风险模型计算表明,黄河岸边土壤中DL-PCBs对儿童和成人的致癌风险、非致癌风险均未超过美国EPA规定的限值,基本不会产生明显的健康风险.相比而言,黄河中游沿岸居民更易受到DL-PCBs危害.