Customers as contributors and reliable evaluators of creativity in the service industry

Using hair stylists, we examined the nature of creativity in a service setting and the impact of customers as part of the social context for employee creativity. We also assessed whether customers could serve as reliable evaluators of creativity. To do so, we collected data from multiple sources: service providers, supervisors, and customers. Results demonstrated that customer input and customer affective‐based trust made significant, positive, and independent contributions to service‐related creativity. Moreover, customers in the service industry proved to be reliable raters of employee creativity, compatible with supervisors. Finally, input and trust were associated differently with service‐related and organization‐related creativity. Copyright © 2008 John Wiley & Sons, Ltd.     

Life cycle responses of the midge Chironomus riparius to polycyclic aromatic compound exposure

During acute exposure, polycyclic aromatic compounds (PACs) act mainly by narcosis, but during chronic exposure the same compounds may exert sublethal life cycle effects. The aim of this study was therefore to evaluate the chronic effects of sediment spiked PACs on the emergence of the midge Chironomus riparius. Three isomer pairs were selected, and 28-day LC50 values and 50% emergence times (EMt50) were determined. Concentration-response relationships were observed for phenanthrene, acridine, phenanthridine and acridone. Anthracene and phenanthridone had no effect on total emergence, but did cause a delay in emergence. Calculated porewater LC50 values correlated well with logKow values, suggesting narcosis as mode of action. In contrast, effect concentrations for delay in emergence (EMt50) deviated from narcosis, suggesting a specific mode of action during chronic exposure. It is concluded that emergence is a powerful endpoint to detect life cycle effects of PACs on a key sediment inhabiting invertebrate.     

Lysimeter Experiments to Investigate the Fate of Chemicals in Soils – Comparison of Five Different Lysimeter Systems

Several lysimeter scenarios and approaches exist to study the fate of agro-chemicals or contaminants from deposition in soil columns. In many systems just transport and leaching of the parent compound is followed, in some systems the leaching and transport of the metabolites is investigated as well. In more sophisticated lysimeter systems the volatilization and also the mineralization of the applied chemicals can be additionally monitored. Depending on the lysimeter system used and on the fact whether the applied chemicals are ¹⁴C-labeled or not, different results and various interpretations of the results might be achieved. Different lysimeter systems are described in this paper and a real dataset of a specific lysimeter experiment was transferred and evaluated in a virtual approach in the different lysimeter systems in order to show the advantages and disadvantages of the various systems.     

Enhancing community-based disaster preparedness with information technology

A critical component of community-based disaster preparedness (CBDP) is a local resource database of suppliers providing physical, information and human resources for use in disaster response. Maintenance of such a database can become a collaborative responsibility among community-based non-governmental organisations (NGOs) and public and private community organisations. In addition to mobilising resources, this process raises awareness within the community and aids in assessing local knowledge and resources. This paper presents the results of a pilot study on implementing a community-based resource database through collaboration with local American Red Cross chapters and public and private community organisations. The design of the resource database is described. The resource database is accessible via the internet and offline using laptops and handheld Personal Digital Assistants. The study concludes that CBDP is strengthened through a combination of appropriate information technology and collaborative relationships between NGOs and community-based organisations.     

环境基质中药物残留的固相提取与分析

废水流出物常常不可避免地进入地表水和用于饮用水资源的含水层．因废水再循环常常进入饮用水层,各种废水中的污染物最终会污染饮用水．以往环保部门一直比较注重农药和工业污染物,但最近的研究发现:废水流出物中的某些药物残留已达到了相当令人关注(１μｇ·１－１即ｐｐｂ)的程度．传统的分析技术(如液液萃取和ＧＣ/ＭＳ) 对极性较弱的化合物(ＰＣＢｓ和许多农药)比较有效,但对于极性相对较强的药物污染物而言,固相提取(ＳＰＥ)与ＬＣ/ＭＳ技术更适合于样品提取分析。     

Permeability of hair to cadmium,copper and lead in five species of terrestrial mammals and implications in biomonitoring

The capacity of mammal hair to absorb toxic metals and its utility in biomonitoring has been broadly studied. Though these metal-binding properties has generally been attributed to the sulphur contained in cysteine, an amino acid that forms part of keratin, there are not many experimental studies that analyze the role of sulphur in the external deposition of potentially toxic metallic elements in order to better understand the potential of hair in biomonitoring and generate better tools for differentiating between internal and external deposition of contaminants. In this study, an experimental analysis is carried out using a scanning electron microscope on hairs of five terrestrial mammal species (Peromyscus furvus, P. maniculatus, Glossophaga soricina, Artibeus jamaicensis and Marmosa mexicana) treated with cadmium, copper and lead salts. We quantified absorbed metals as well as natural elements of the hair by energy dispersive X-ray spectroscopy (EDS) to analyze using simple statistics the role of sulphur in the absorption Cd, Cu and Pb. Given the lack of studies comparing the mechanisms of deposition of metal elements among different orders of Class Mammalia, external morphology was considered to be an important factor in the deposition of metallic particles of Cd, Cu and Pb. Bat species (Glossophaga soricina, Artibeus jamaicensis) showed a high concentration of particles in their scales, however, no between-species differences in metal absorption were observed, and during the exogenous deposition metal particles do not permeate the medulla. These results suggest that the sulphur in hair itself cannot bind metals to hair cuticle and that hair absorption capacity depends on a variety of factors such as aspects of hair morphology.     

沈阳臭氧污染时空分布特征及变化趋势

以沈阳2013—2015年臭氧(O_3)监测数据为基础,从地域差异及时间变化上分析了沈阳O_3浓度变化特征。结果表明:沈阳城市外围O_3浓度高于城市中心;O_3浓度变化具有明显季节特征,夏季O_3浓度最高,冬季最低;O_3浓度日变化呈单峰分布,谷值出现在06:00,峰值出现在14:00;O_3浓度出现明显"周末效应",周末白天O_3浓度高于工作日O_3浓度,夜间差异不大。