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41.
Determination of appropriate service quality attributes for household toilets in rural settlements of India based on user perception 总被引:1,自引:0,他引:1
Mohammad?RashidEmail author Debapratim?Pandit 《Environment, Development and Sustainability》2017,19(4):1381-1406
In many developing countries, including India, governments have implemented programs for improvement of environment and health in rural settlements through the provision of a subsidized household toilet with specifications selected and benchmarked from the experts’ perspective with only partial consideration of users’ perception. Provision of household toilets with specifications or service quality as perceived by users is a requirement for the sustainability and sustained use of toilet infrastructure. Users do not judge only the overall quality of a service but also base their judgment on a few attributes which are either perceived to be relatively more important or where there is a wider gap between expectation and perception . This paper presents a review of the service quality attributes of the household toilet as found in the relevant literature and provides a step-by-step approach for identifying appropriate attributes based on users’ perspective. While an initial list of attributes was developed based on literature review, initial selection and modifications of the attributes’ definition and units were carried out as per our judgment. This list was further modified through focus groups discussions and incorporating expert opinions. The final list of attributes is selected based on the stated importance level of attributes as perceived by users. The study finds that the attributes prioritized by the users are different from the experts. While government policies emphasize on the construction of toilet, maintenance of toilet is found an important issue for the users. 相似文献
42.
Chopade Rushikesh L. Pandit Pritam P. Nagar Varad Aseri Vinay Mavry Badal Sharma Anuj Singh Apoorva Verma Rohit Kumar Awasthi Garima Awasthi Kumud Kant Sankhla Mahipal Singh 《Environmental science and pollution research international》2023,30(5):11199-11209
Environmental Science and Pollution Research - The identification of harmful metal ions in aquatic environments is a global concern since these contaminants can have serious consequences for... 相似文献
43.
Subhashis Sahu Subhabrata Moitra Santigopal Maity Asis K. Pandit Biswajit Roy 《International journal of occupational safety and ergonomics》2013,19(3):455-462
Potters and sculptors perform their work in very awkward postures. The purpose of this study was to analyse these postures. The modified Nordic questionnaire was used to analyse musculoskeletal discomfort. Rapid entire body assessment (REBA) and rapid upper limb assessment (RULA) were used to evaluate the subjects’ postures. There were no significant differences between times of discomfort and the group of subjects. However, there were significant differences in discomfort in different body parts. The analysis indicated that various body postures were harmful to the subjects and that there were profound deviations from natural curvature of various body parts due to awkward body postures. Ergonomics intervention was required to improve the quality of life. 相似文献
44.
Karnatak Gunjan Das Basanta Kumar Sarkar Uttam Kumar Borah Simanku Roy Aparna Parida Pranay Lianthuamluaia Lianthuamluaia Das Archan Kanti Behera Bijay Kumar Pandit Arun Sahoo Amiya Kumar Bhattacharjya Birendra Kumar Chakraborty Sangeeta Mondal Kausik Chandra Purna 《Environmental science and pollution research international》2022,29(50):75431-75440
Environmental Science and Pollution Research - The rapid degradation, overexploitation, and encroachment of floodplain wetlands have led to considerable decline in fish diversity and production... 相似文献