Mining,water and human rights: making the connection

The minerals industry interacts with water in many different ways that can affect the environment and communities. In the context of emerging debates about the status of access to water as a distinct human right and the mining industry’s engagement with human rights discourses, this article highlights points of disconnection between technical, scientific and engineering-based approaches to water management on the one hand and human rights perspectives on the other. We argue that greater understanding and emphasis on the intersecting nature of water and human rights is important from a sustainable development perspective. Better connections will increase the likelihood that mining companies will respect human rights, avoid or mitigate adverse social and environmental risks that occur through their interaction with water and collaboratively identify water-related development opportunities. Discursive, organisational, political and conceptual barriers of these various disconnects are considered and strategies for strengthening points of connection provided.     

Signs that encourage internalized recycling: Clinical validation, weak messages and “creative elaboration”

Two experiments examined clinical validation's ability to increase examination of a persuasive message and increase long-term recycling. In Experiment 1, validating (acknowledging) recycling's inconvenience decreased criticism of the persuasive message, supporting validation's ability to reduce reactance and open the reader to new ideas. Validation did not improve attitudes towards the sign's author, removing liking for the communicator as an alternate explanation for attitude change. In Experiment 2, different recycling signs were created from a 2(no validation/validation) by 2(weak/strong arguments) factorial design, and placed in university buildings. The validation weak sign increased recycling more than the validation strong sign, especially after the signs were removed. We suggest that validation induced people to scrutinize the weak message and use their existing pro-recycling attitudes to “creatively elaborate” it. Discussion emphasizes clinical validation and the Elaboration Likelihood Model as theoretical tools, as well as the potential for thought provoking signs to have long-term effects.     

Customer perceptions of justice in service transactions: the effects of strong and weak ties

This research used a justice perspective to investigate the effects of outcome favorability, opportunity for voice, and interpersonal treatment in a service context. Results suggest that all three variables influenced customer reactions to bank loan decisions. Weak‐tie customers were more sensitive to outcome favorability than strong‐tie customers. Strong‐tie customers were more sensitive to opportunity for voice than weak‐tie customers. Implications for improving customer reactions to service transactions are discussed. Copyright © 2001 John Wiley & Sons, Ltd.     

Intertidal community structure and oceanographic patterns around Santa Cruz Island, CA, USA

Recent studies suggest that nearshore oceanographic conditions can have important effects on the structure of benthic communities. On Santa Cruz Island (SCI), CA, USA there is a persistent difference in mean annual sea surface temperature (SST) around the island due to its location at the confluence of opposing cold and warm ocean current systems. Over the course of a 4-year study (1997–2001) seawater nutrient and chl-a concentrations, algal tissue C:N ratios, recruitment and growth of filter-feeders (barnacles and mussels), and intertidal community structure were measured at six intertidal sites around the island. There were strong associations between remotely sensed SST and patterns of community structure. Macrophyte abundance was highest at sites with persistently low SST, while recruitment, abundance, and growth of filter-feeding invertebrates were strongly, positively correlated with SST. The cold-water sites were associated with higher nutrient concentrations and lower algal C:N ratios, particularly in the winter months. Values of chl-a were generally low and variable among sites, and were not correlated with the predominant SST gradient. Recruitment of barnacles and mussels was positively correlated with adult abundance across all sites. While detailed experimental studies are needed to further evaluate the mechanisms underlying community dynamics, these results indicate that the confluence of cold- and warm-water masses around SCI may determine the contrasting patterns of intertidal community structure.