South Korean managerial reactions to voicing discontent: The effects of employee attitude and employee communication styles

Using a scenario‐based experiment, this study examined how employee attitude and employee communication styles affected managers' reactions to employees' objections to a company policy. In the experiment, employee attitude (cynical versus trusting) and employee communication styles (aggressive versus diplomatic) were manipulated, and managers' reactions to voicing discontent were assessed through a questionnaire. Based on a sample of 185 middle managers working in various organizations in South Korea, the results showed that managers were more likely to engage in social undermining and were less likely to provide social support when cynical (rather than trusting) employees objected to a company policy. Also, attributed motives (i.e., personal attack and health concern) fully mediated the relationship between employee attitude and social support and social undermining. In addition, managers more likely attributed the objection to moral concerns when trusting (rather than cynical) employees communicated in an aggressive manner. Copyright © 2009 John Wiley & Sons, Ltd.     

Conflict management between and within teams for trusting relationships and performance in China

Trusting relationships are increasingly considered vital for making teams productive. We propose that cooperative management of conflict can help team members to be convinced that their teammates are trustworthy. Results from 102 organizations in China support the theorizing that how teams to manage conflict with each other affects within‐team conflict management. Specifically, cooperative conflict between teams helps teams to manage their internal conflicts cooperatively that strengthens trust that in turn facilitates team performance. Results provide support for managing conflict cooperatively as a foundation for trusting, productive relationships in China as well as in the West. Copyright © 2008 John Wiley & Sons, Ltd.     

A review of regulatory decisions for environmental protection: part I - challenges in the implementation of national soil policies

Since many soil studies have already revealed the possible risks to human health and the environment arising from contaminated soils it is therefore crucial to preserve soil quality under current and future conditions. In the last three decades a number of countries already introduced national policies and practices for the management of contaminated sites, and in 2002, an EU Thematic Strategy for Soil Protection was proposed by the European Commission. In this paper we review and analyse several national contaminated land policy regimes already in place in order to assess common elements and to identify specific needs in the development of national soil policies. We propose a framework that combines the D-P-S-I-R structure of policy evaluation with the Source-Pathway-Receptor approach to health risk assessment to support the development of effective country specific regulatory decisions for managing contaminated land in countries where these are yet to be implemented. The framework proposed allows decision makers to effectively use available information and to identify existing data gaps. As a result it is apparent that while there are technical aspects of site characterisation, risk assessment and remediation processes that could be commonly implemented at an EU level there are certain trans-scientific aspects that require political choices and need to be customized by EU Member States.     

Method for the determination of selected organochlorine pesticides and polychlorinated biphenyls in human serum based on a gel permeation chromatographic clean-up

A gel permeation chromatographic (GPC) clean-up based method was developed for determination of selected organochlorine pesticides and polychlorinated biphenyls in human serum. The method permits automation of the sample extract clean-up stage and is designed to work with small amounts of sample. Different working variables were studied in its development, including injection volume, flow rate, and fat amount as the most representative coextract. The method provides solvent and time savings. Initial extraction was performed using 96-well solid-phase disk extraction plates, and quantification was performed by gas chromatography with electron capture detection and mass spectrometry. Recoveries of PCB congeners 28, 52, 101, 118, 138, 153, and 180 and organochlorine pesticides HCB, β-HCH, γ-HCH, heptachlor epoxide, p,p′-DDE, and p,p′-DDT at two spiking levels ranged from 55% to 115% with relative standard deviations ranging from 2.0% to 14.6%. Limits of quantification ranged from 0.06 to 0.16 ng mL⁻¹ for PCBs and from 0.12 to 0.36 ng mL⁻¹ for organochlorine pesticides. Finally, the method was applied to the analysis of 38 serum samples and the results were compared with those of another procedure validated at the laboratory.     

Long-term trends in mercury and PCB congener concentrations in gannet (Morus bassanus) eggs in Britain

Gannet (Morus bassanus) eggs from Bass Rock (North Sea) and Ailsa Craig (eastern Atlantic) were monitored for PCB congeners (1990-2004) and total mercury (1974-2004). Congener profiles for both colonies were dominated by PCBs 153, 138, 180, 118 and 170. All declined in concentration at Ailsa Craig but some (153, 170, 180) remained stable or increased slightly at Bass Rock. Egg congener concentrations at Bass Rock were typically 10-fold higher than at Ailsa Craig by 2002, and Principal Component Analysis indicated that colony differences were driven by the dominant congeners. Egg mercury concentrations were significantly lower at Bass Rock than at Ailsa Craig and temporal trends differed, there being a significant decline at Ailsa Craig but a marginal increase at Bass Rock. Our results suggest there may be differences in contamination between the eastern Atlantic and North Sea and/or there are colony differences in prey selection and associated contaminant loads.     

Ammonia emissions from naturally ventilated dairy cattle buildings and outdoor concrete yards in Portugal

There is a lack of information on ammonia (NH₃) emissions from cattle housing systems in Mediterranean countries, with most published data deriving from NW Europe. An investigation was carried out in NW Portugal to quantify NH₃ emissions for the main types of dairy cattle buildings in Portugal, i.e. naturally ventilated buildings and outdoor concrete yards, and to derive robust emission factors (EFs) for these conditions and compare with EFs used elsewhere in Europe. Measurements were made throughout a 12-month period using the passive flux sampling method in the livestock buildings and the equilibrium concentration technique in outdoor yards.The mean NH₃ emission factor for the whole housing system (buildings + outdoor yards) was 43.7 g NH₃–N LU^?1 day^?1 and for outdoor concrete yards used by dairy cattle was 26.6 g NH₃–N LU^?1 day^?1. Expressing NH₃ emission in terms of the quantity of liquid milk produced gave similar values across the three dairy farms studied (with a mean of 2.3 kg N ton-milk^?1 produced) and may have advantages when comparing different farming systems. In dairy houses with outdoor yards, NH₃ emissions from the yard area contributed to 69–92% of total emissions from this housing system. Emissions were particularly important during spring and summer seasons from outdoor yards with NH₃ emitted in this period accounting for about 72% of annual emissions from outdoor yards. Mean NH₃ emission factors derived for this freestall housing system and outdoor concrete yards used by dairy cattle in Portugal were higher than those measured in northern Europe. In addition, values of animal N excretion estimated in this study were greater than official National standard values. If these emissions are typical for Portuguese dairy systems, then the current National inventory underestimates emissions from this source in NW of Portugal, because of the use of lower standard values of N excretion by dairy cattle.     

A Systematic Framework for the Design and Implementation of a Quality Management Practice: The Case of a Consulting Engineering Company

Company productivity and competitiveness in today's marketplace requires creative design, innovation, and the reduction of nonconformances, which require costly rework and can damage a firm's reputation with its customers and potential customers. Using the International Organisation of Standardization's (ISO) 9000 and 14000 series of standards, the authors of this article walk readers through the rigorous process of obtaining upper management buy‐in and sponsorship and engaging workers in a bottom‐up approach to establish the procedures necessary to perform world‐class engineering services.     

Measuring an Organization's Performance: The Road to Defining Sustainability Indicators

This article proposes an integrated procedure to assess sustainability indicators that organizations can use to satisfy international requirements for sustainability. The indicators are related to key aspects of organizations, and their development includes comparing them to the results and policies of various other organizations that are seeking to achieve sustainability. The methodology we used is based on a bibliographic review, and it is intended to:

• Diagnose the state of the art of organizational sustainability,
• Provide organizations with tools to perform benchmarking based on the results, and
• Provide processes to identify best sustainability practices.

After benchmarking, organization managers will be able to adjust the methodology to quantify the sustainability indicators that are most suited to their organization's profile in regard to the activities, products, and services that it offers. Critical factors for organizational sustainability are identified and integrated into the systematic approach proposed in this article to assess indicators, communicate results, and make recommendations for corrective action and continual improvement considering the organization's baseline condition (the starting condition of the organization).     

A GIS Framework for Regional Modeling of Riverine Nitrogen Transport: Case Study,San Antonio and Guadalupe Basins

This article presents a framework for integrating a regional geographic information system (GIS)‐based nitrogen dataset (Texas Anthropogenic Nitrogen Dataset, TX‐ANB) and a GIS‐based river routing model (Routing Application for Parallel computation of Discharge) to simulate steady‐state riverine total nitrogen (TN) transport in river networks containing thousands of reaches. A two‐year case study was conducted in the San Antonio and Guadalupe basins during dry and wet years (2008 and 2009, respectively). This article investigates TN export in urbanized (San Antonio) vs. rural (Guadalupe) drainage basins and considers the effect of reservoirs on TN transport. Simulated TN export values are within 10 percent of measured export values for selected stations in 2008 and 2009. Results show that in both years the San Antonio basin contributed a larger quantity than the Guadalupe basin of delivered TN to the coastal ocean. The San Antonio basin is affected by urban activities including point sources, associated with the city of San Antonio, in addition to greater agricultural activities. The Guadalupe basin lacks major metropolitan areas and is dominated by rangeland, rather than fertilized agricultural fields. Both basins delivered more TN to coastal waters in 2009 than in 2008. Furthermore, TN removal in the San Antonio and Guadalupe basins is inversely related to stream orders: the higher the order the more TN delivery (or the less TN removal).     

The Influence of the Pacific Decadal Oscillation on Annual Floods in the Rivers of Western Canada

We analyzed annual peak flow series from 127 naturally flowing or naturalized streamflow gauges across western Canada to examine the impact of the Pacific Decadal Oscillation (PDO) on annual flood risk, which has been previously unexamined in detail. Using Spearman's rank correlation ρ and permutation tests on quantile‐quantile plots, we show that higher magnitude floods are more likely during the negative phase of the PDO than during the positive phase (shown at 38% of the stations by Spearman's rank correlations and at 51% of the stations according to the permutation tests). Flood frequency analysis (FFA) stratified according to PDO phase suggests that higher magnitude floods may also occur more frequently during the negative PDO phase than during the positive phase. Our results hold throughout much of this region, with the upper Fraser River Basin, the Columbia River Basin, and the North Saskatchewan River Basin particularly subject to this effect. Our results add to other researchers' work questioning the wholesale validity of the key assumption in FFA that the annual peak flow series at a site is independently and identically distributed. Hence, knowledge of large‐scale climate state should be considered prior to the design and construction of infrastructure.