Reliability of a questionnaire and an ergonomic checklist for assessing working conditions and health at call centres.

BACKGROUND: The purpose was to study the test-retest reliability and internal consistency of questions in a questionnaire concerning working conditions and health and the inter-rater reliability of observations and measurements according to an ergonomic checklist. METHOD: Fifty-seven operators participated in a retest questionnaire and 58 operators participated in an inter-observer test. RESULTS: The questions had fair to good or higher reliability in 142 of the total of 312. Twenty-seven of the total of 44 variables in the ergonomic checklist were classified as having fair to good or higher reliability. CONCLUSIONS: About half of the questions had fair to good or higher reliability and can be recommended for further analyses. The majority of variables in the ergonomic checklist were classified as having fair to good or higher reliability. Low reliability does not necessarily indicate that the reliability of the test, per se, is low but may signify that the conditions measured vary over time or that the answers are aggregated in one part of the scale.     

The environmental dimension to security issues

Summary Citing topical international instances the author demonstrates that environmental impoverishment is a major cause for tension and hostilities between nations. He makes a strong case that an assessment of security concepts should include a measure of environmental and resource-based stability.Few threats to peace and survival of the human community are greater than those posed by the prospects of cumulative and irreversible degradation of the biosphere on which human life depends. In a global context, true security cannot be achieved by mounting buildup of weapons (defense in a narrow sense), but only by providing basic conditions for solving non-military problems which threaten them. Our survival depends not only on military balance, but on global cooperation to ensure a sustainable biological environment.Report of the Brandt Commission, 1980Dr Norman Myers is a consultant in environment and development. He is a prolific author and served as the General Editor toThe GaiaAtlas of Planet Management (1985). In 1983, Dr Myers was awarded the World Wildlife Fund Gold Medal for his work on conservation.     

Tracking acid mine-drainage in Southeast Arizona using GIS and sediment delivery models

This study investigates the application of models traditionally used to estimate erosion and sediment deposition to assess the potential risk of water quality impairment resulting from metal-bearing materials related to mining and mineralization. An integrated watershed analysis using Geographic Information Systems (GIS) based tools was undertaken to examine erosion and sediment transport characteristics within the watersheds. Estimates of stream deposits of sediment from mine tailings were related to the chemistry of surface water to assess the effectiveness of the methodology to assess the risk of acid mine-drainage being dispersed downstream of abandoned tailings and waste rock piles. A watershed analysis was preformed in the Patagonia Mountains in southeastern Arizona which has seen substantial mining and where recent water quality samples have reported acidic surface waters. This research demonstrates an improvement of the ability to predict streams that are likely to have severely degraded water quality as a result of past mining activities.     

Road traffic emission factors for heavy metals

Quantifying the emissions and concentrations of heavy metals in urban air is a prerequisite for assessing their health effects. In this paper a combination of measurements and modelling is used to assess the contribution from road traffic emissions. Concentrations of particulate heavy metals in air were measured simultaneously during 1 year at a densely trafficked street and at an urban background site in Stockholm, Sweden. Annual mean concentrations of cadmium were 50 times lower than the EU directive and for nickel and arsenic concentrations were 10 and six times lower, respectively. More than a factor of two higher concentrations was in general observed at the street in comparison to roof levels indicating the strong influence from local road traffic emissions. The only compound with a significantly decreasing trend in the urban background was Pb with 9.1 ng m^?3 in 1995/96 compared to 3.4 ng m^?3 2003/04. This is likely due to decreased emissions from wear of brake linings and reduced emissions due to oil and coal combustion in central Europe.Total road traffic emission factors for heavy metals were estimated using parallel measurements of NOx concentrations and knowledge of NOx emission factors. In general, the emission factors for the street were higher than reported in road tunnel measurements. This could partly be due to different driving conditions, since especially for metals which are mainly emitted from brake wear, more stop and go driving in the street compared to in road tunnels is likely to increase emissions. Total emissions were compared with exhaust emissions, obtained from the COPERT model and brake wear emissions based on an earlier study in Stockholm. For Cu, Ni and Zn the sum of brake wear and exhaust emissions agreed very well with estimated total emission factors in this study. More than 90% of the road traffic emissions of Cu were due to brake wear. For Ni more than 80% is estimated to be due to exhaust emissions and for Zn around 40% of road traffic emissions are estimated to be due to exhaust emissions. Pb is also mainly due to exhaust emissions (90%); a fuel Pb content of only 0.5 mg L^?1 would give similar emission factor as that based on the concentration increment at the street. This is the first study using simultaneous measurements of heavy metals at street and roof enabling calculations of emission factors using a tracer technique.     

A High‐Resolution National‐Scale Hydrologic Forecast System from a Global Ensemble Land Surface Model

Warning systems with the ability to predict floods several days in advance have the potential to benefit tens of millions of people. Accordingly, large‐scale streamflow prediction systems such as the Advanced Hydrologic Prediction Service or the Global Flood Awareness System are limited to coarse resolutions. This article presents a method for routing global runoff ensemble forecasts and global historical runoff generated by the European Centre for Medium‐Range Weather Forecasts model using the Routing Application for Parallel computatIon of Discharge to produce high spatial resolution 15‐day stream forecasts, approximate recurrence intervals, and warning points at locations where streamflow is predicted to exceed the recurrence interval thresholds. The processing method involves distributing the computations using computer clusters to facilitate processing of large watersheds with high‐density stream networks. In addition, the Streamflow Prediction Tool web application was developed for visualizing analyzed results at both the regional level and at the reach level of high‐density stream networks. The application formed part of the base hydrologic forecasting service available to the National Flood Interoperability Experiment and can potentially transform the nation's forecast ability by incorporating ensemble predictions at the nearly 2.7 million reaches of the National Hydrography Plus Version 2 Dataset into the national forecasting system.     

Dissipation and sorption of six commonly used pesticides in two contrasting soils of New Zealand

We investigated dissipation and sorption of atrazine, terbuthylazine, bromacil, diazinon, hexazinone and procymidone in two contrasting New Zealand soils (0–10 cm and 40–50 cm) under controlled laboratory conditions. The six pesticides showed marked differences in their degradation rates in both top- and subsoils, and the estimated DT₅₀ values for the compounds were: 19–120 (atrazine), 10–36 (terbuthylazine), 12–46 (bromacil), 7–25 (diazinon), 8–92 (hexazinone) and 13–60 days for procymidone. Diazinon had the lowest range for DT₅₀ values, while bromacil and hexazinone gave the highest DT₅₀ values under any given condition on any soil type. Batch derived effective distribution coefficient (K _d ^eff) values for the pesticides varied markedly with bromacil and hexazinone exhibiting low sorption affinity for the soils at either depth, while diazinon gave high sorption values. Comparison of pesticide degradation in sterile and non-sterile soils suggests that microbial degradation was the major dissipation pathway for all six compounds, although little influence of abiotic degradation was noticeable for diazinon and procymidone.     

A Technique for Sizing Electrostatic Precipitators for Highly Variable Fuels

Costs for as many as seven SO₂ control technologies were determined for each of the 66 existing or planned coal-fired utility units in the state of Illinois, and projected operations for each unit from 1983 through the year 2000 were obtained from production cost modeling runs or other data. The Sulfur Dioxide Emission Reduction Optimization Program (SEROP), a utility-specific marginal cost pollution control model developed at Wisconsin Power and Light Co., was used to calculate annual marginal control cost data for each individual utility, and statewide aggregate data. The potential market in emission reduction credits (ERC) was then analyzed for three acid deposition control strategies. It was determined that emissions trading sufficient to meet targeted emission levels for acid deposition control in an economically efficient manner will not occur under any of the strategies unless the desire for utilities to maintain control of their ERCs in future years is taken into account. This can only be accomplished in one of two ways: 1) leasing of ERCs, or 2) a “contingent” sale where the buyer agrees to sell back the ERC after a specified period of time. Other factors affecting the feasibility of ERC leasing are discussed.     

Chemical Characterization and Source Identification of Polycyclic Aromatic Hydrocarbons in Aerosols Originating from Different Sources

To put waste-to-energy (WTE) in perspective, it is important to see how it measures up environmentally to other power generation utility sources.

This paper compares actual WTE facility emissions with those from fossil fuel combustion utility sources. This comparison is made on an electricity production basis, such as a pound of pollutant per megawatt-hour of net electricity generated, for each power generation source.     

Working conditions in a selected sample of call centre companies in Sweden

BACKGROUND: Call centres (CCs) are among the most rapidly growing forms of workplaces in Sweden. The purpose of the study was to describe and compare working conditions between operators at internal and external CC companies and work tasks of different complexity. METHOD: A questionnaire was answered by 1183 operators, 848 women and 335 men, from 28 different CCs. The questionnaire covered background factors, employment, working hours and remuneration, call logging and monitoring, duties, computer work and workplace design during the previous month. RESULTS: Operators at external companies and operators with low-complexity work tasks were younger, more often employed by the hour and worked on a varying roster. They spent longer time on customer calls and had less varied tasks. Additional remuneration, call logging and monitoring were more common at external companies and among operators with low-complexity work tasks. CONCLUSION: The working conditions varied between internal and external CCs. There was also a variation in working conditions between work tasks of different complexity. There were aspects of supervision style and organization of work at CCs, especially at external ones and those with low-complexity tasks that could introduce stress and lack of well being among the staff.