Technology use and psychosocial factors in the self-reporting of musculoskeletal disorder symptoms in call center workers

PROBLEM: Evidence exists to suggest that working with computer terminals and keyboards is associated with the development and exacerbation of a range of musculoskeletal disorders (MSDs). Research has suggested that psychosocial factors may be of more importance than computer use factors in the development of MSDs in the computing workplace. METHOD: A questionnaire-based study was undertaken to test this hypothesis in a sample of 67 call center workers. A Spearman's rho was performed on the data, as well as chi(2) tests on the individual variables. RESULTS: It was found that overall, computer use factors were significantly associated with self-reporting of MSD symptoms, whereas psychosocial factors had no such association. However, certain individual psychosocial factors emerged as having a significant association with MSD symptoms. DISCUSSION: The findings suggest that specific areas of call center work have associations with poor worker health and possible long-term MSD problems. These areas appear to be workload and particular management-worker relations, rather than computer use. SUMMARY: This suggests that the relationship among computer use, psychosocial factors, and MSD is a complex area that would benefit from more research. IMPACT ON INDUSTRY: This study raises issues about the importance of psychosocial and organizational factors and employee welfare in the call center working environment.     

Trace elements and organochlorines in surf scoters from San Francisco Bay, 1985

Surf scoters (Melanitta perspicillata) were collected from 6 locations in San Francisco Bay during January and March 1985. Overall, mean concentrations of cadmium and zinc were higher in livers of scoters from the southern region of the Bay, whereas mean iron and lead were higher in those from the northern Bay region. Mean concentrations of arsenic, copper, lead, zinc, aluminum (January only) and iron (January) also differed among individual locations. Mean concentrations of copper and zinc increased, arsenic decreased, and cadmium remained the same between January and March. Selenium and mercury concentrations in scoter livers were not significantly correlated (P>0.05), but cadmium concentrations in livers and kidneys were positively correlated (P<0.0001), and body weight was negatively related to mercury concentration in the liver (P<0.05). Body weight differed among locations but not between January and March. Body weight was correlated with lipid content (P<0.0001). DDE and PCBs were each detected in 34 of 36 scoter carcasses. DDE increased significantly between January and March at Richmond Harbor, but BCBs did not differ between January and March at the 3 locations that could be tested.     

An analysis of occupational stair accident patterns

This report describes an analysis of existing occupational injury data concerning stairway-related falls. Injury data based on reports obtained from the Ohio and California workers' compensation agencies were analyzed to identify common stair injury patterns. Frequency tabulations are provided for the following factors: (a) location (indoors vs. outdoors, on vs. off employer's premises, site category); (b) task (ascending vs. descending, body movement on the stair, task being attempted); and (c) events (precipitating actions and conditions). One of the most outstanding findings is that 92 % of the injuries occurred when the worker was descending the stair, i.e., 636 of the 688 cases in which direction of travel was indicated. Additionally, injury records from the New York and Ohio workers' compensation agencies were used to rank industries in terms of combined frequency and severity rates of stairway-related injuries.     

The jurisdictional framework for municipal action to reduce greenhouse gas emissions: Case studies from Canada,the USA and Germany

Abstract

The development of ‘indicators’ and associated techniques for the appraisal of ‘sustainability’ requires efforts to systematically define, quantify and aggregate many disparate dimensions of social, environmental and economic performance. This necessarily raises a number of serious theoretical and methodological difficulties, including those relating to the selection and framing of ‘problems’ and ‘options’, the treatment of deep uncertainties and the ‘impossibility’ of aggregating in analysis the divergent social interests and value judgements which govern the prioritisation of the different dimensions of ‘sustainability’. After exploring the depth and scope of some of these difficulties, this paper argues that they render futile any attempt to develop an ‘analytical fix’ for the problems of appraisal. In this light, systematic public participation is recognised not just as an issue of political efficacy and legitimacy, but also as a fundamental matter of analytical rigour. However, it is also concluded that once aspirations to the ‘analytical fix’ are renounced, there is much that might be contributed by transparent, straightforward quantitative analytical tools and the paper ends with some recommendations and an example in this regard.     

Interplay between Senecio jacobaea and plant, soil, and aboveground insect community composition

To elucidate the factors that affect the performance of plants in their natural environment, it is essential to study interactions with other neighboring plants, as well as with above- and belowground higher trophic organisms. We used a long-term field experiment to study how local plant community diversity influenced colonization by the biennial composite Senecio jacobaea in its native range in The Netherlands in Europe. We tested the effect of sowing later-succession plant species (0, 4, or 15 species) on plant succession and S. jacobaea performance. Over a period of eight years, the percent cover of S. jacobaea was relatively low in communities sown with 15 or 4 later-succession plant species compared to plots that were not sown, but that were colonized naturally. However, after four years of high abundance, the density of S. jacobaea in unsown plots started to decline, and the size of the individual plants was smaller than in the plots sown with 15 or 4 plant species. In the unsown plots, densities of aboveground leaf-mining, flower-feeding, and stem-boring insects on S. jacobaea plants were lower than on plants in sown plots, and there was a strong positive relationship between plant size and levels of herbivory. In a greenhouse experiment, we grew S. jacobaea in sterilized soil inoculated with soil from the different sowing treatments of the field experiment. Biomass production was lower when S. jacobaea test plants were grown in soil from the unsown plots than in soil from the sown plots (4 or 15 species). Molecular analysis of the fungal and bacterial communities revealed that the composition of fungal communities in unsown plots differed significantly from those in sown plots, suggesting that soil fungi could have been involved in the relative growth reduction of S. jacobaea in the greenhouse bioassay. Our results show that, in its native habitat, the abundance of S. jacobaea depends on the initial composition of the plant community and that, on a scale of almost a decade, its interactions with plant and soil communities and aboveground invertebrates may influence the dynamics of this colonizing species.     

Electronic tracking and management of industrial waste in Taiwan

This study discusses an online reporting system used for waste flow tracking (auditing) and investigation of violations. In contrast to systems used in other countries, this system requires waste generators and transporters, as well as the treatment, storage, and disposal facilities (TSDFs) to file online reports on the movement of industrial waste within 24 h of being shipped, received, or completely treated. This system also provides online analytical processing for reporters to analyze all their data, thereby encouraging self-management of waste. Currently there are 25,861 generators, 4,963 transporters, and 865 TSDFs in Taiwan that are required to file online reports. Approximately 80 % of all waste generated in Taiwan is reported using this system. More than 7,000 vehicles are equipped with a global positioning system (GPS) for waste tracking, among which over 2,000 transport hazardous waste. Disposal vehicles transmit their locations to the Control Center every 30 s. Database quality has been enhanced through auditing and inspection for more than 12 years since this system was established. It serves as a “single portal” for industrial waste management and facilitates informed decision making for resource exchange and material flow among various industries to achieve resource and environmental sustainability.     

Urban Sprawl and Rural Landscapes: Perceptions of landscape as amenity in Portland,Oregon

In the Portland, Oregon, metropolitan region, an urban growth boundary (UGB) was established in 1979 to protect farm and forest lands from urban encroachment. Most of the literature on the impact of Oregon's land-use legislation has been on the urban side of the issue—primarily the relative success Portland has had in containing urban sprawl. The landscape component of this rural transformation is typically considered only as a passive backdrop to urban expansion. Portland provides an excellent site to examine the relationship city-dwellers have to nearby agricultural areas. Rapid urban growth in the 1990s pushed suburban development to the edge of the UGB creating stark contrasts between urban and rural land uses in parts of the metropolitan area. This study examines the impact of the UGB on rural landscape change in Portland. We combine findings from land-use analysis and surveys of urban and rural residents to suggest ways to merge the amenity values of landscape with planning policy regarding the UGB.     

Multi-criteria evaluation of suitable locations for temporary disaster waste storage sites: the case of Cavite,Philippines

One of the problems that arise due to typhoon and flooding is the generation of large volumes of disaster wastes, which poses threats to the environment and human health when not managed properly. This study focused on the identification of suitable locations of temporary storage sites (TSS) for disaster wastes using geographic information system to address gaps in disaster waste management. A set of criteria for selection was established based on the guidelines of the United Nations Environment/Office for the Coordination of Humanitarian Affairs Joint Unit (UNEP/OCHA), with constraints set based on existing guidelines and past studies. Map layers were standardized using Boolean logic, and the criteria were analyzed using ArcGIS Pro and Google Earth Pro. Areas in the Province of Cavite having high disaster risks, particularly Cavite City, Noveleta, and Kawit, were selected as study sites. From the analysis, a total of 18 TSS candidates were identified. It was determined that land use and distances from fishponds and built-up areas were the most sensitive criteria as they cover large portions of the area. For each TSS candidate, a 15-min service area map was generated using the ArcGIS Pro Network Analyst which showed that selected locations may serve multiple cities/municipalities.

     

A Stereoselective Route to R-(+)-Limonene-Based Non-isocyanate Poly(hydroxyurethanes)

Journal of Polymers and the Environment - Bio-based non-isocyanate poly(hydroxyurethanes) (NIPUs) have recently gained significant interest due to increasing awareness of the health and...