Externalization of employment in a service environment: the role of organizational and customer identification

This study investigates the impact of employment externalization (in the form of limited‐term vs. permanent employment status) on customer‐oriented service behavior, and how identification processes may help to resolve the ‘paradox of externalization’ (i.e., organizations relying more on potentially disenfranchised employees to maintain strong connections with their customers). Survey data were obtained from 369 sales, service, and technical support personnel from the Canadian subsidiary of a large international service organization in the high technology sector. Organizational and customer identification fully mediate the relationship between employment status and customer‐oriented service behavior. Additionally, the perceived external image of the organization and the visibility of one's affiliation with the organization moderate the relationships between employment status and organizational and customer identification. Copyright © 2007 John Wiley & Sons, Ltd.     

Transport and fate of nitrate at the ground-water/surface-water interface

Although numerous studies of hyporheic exchange and denitrification have been conducted in pristine, high-gradient streams, few studies of this type have been conducted in nutrient-rich, low-gradient streams. This is a particularly important subject given the interest in nitrogen (N) inputs to the Gulf of Mexico and other eutrophic aquatic systems. A combination of hydrologic, mineralogical, chemical, dissolved gas, and isotopic data were used to determine the processes controlling transport and fate of NO(3)(-) in streambeds at five sites across the USA. Water samples were collected from streambeds at depths ranging from 0.3 to 3 m at three to five points across the stream and in two to five separate transects. Residence times of water ranging from 0.28 to 34.7 d m(-1) in the streambeds of N-rich watersheds played an important role in allowing denitrification to decrease NO(3)(-) concentrations. Where potential electron donors were limited and residence times were short, denitrification was limited. Consequently, in spite of reducing conditions at some sites, NO(3)(-) was transported into the stream. At two of the five study sites, NO(3)(-) in surface water infiltrated the streambeds and concentrations decreased, supporting current models that NO(3)(-) would be retained in N-rich streams. At the other three study sites, hydrogeologic controls limited or prevented infiltration of surface water into the streambed, and ground-water discharge contributed to NO(3)(-) loads. Our results also show that in these low hydrologic-gradient systems, storm and other high-flow events can be important factors for increasing surface-water movement into streambeds.     

Effects of suburban land use on phosphorus fractions and speciation in the Upper Peruque Creek, Eastern Missouri

This field study was conducted to explore the spatial and seasonal changes in total phosphorus and fraction distribution in relation to land uses. Water samples were collected biweekly at four sampling locations, which represented different potential phosphorus sources along the Upper Peruque Creek in Eastern Missouri. Total phosphorus concentrations of > 0.8 mg/L appeared sporadically at site 2, downstream of a small community, with an average of 0.82 +/- 0.14 mg/L in fall. Particulate phosphorus accounted for approximately 80% of total phosphorus at all sampling sites, except for site 2, where approximately 50 to 75% of dissolved phosphorus was often observed. Approximately 71 and 85% of total phosphorus in the sediment was in the form of iron (III) phosphate at the headwaters and downstream sites, respectively; 29 and 15% was in the form of phytic acid at the two sites. Land uses affect the total phosphorus concentration and alternate phosphorus fraction and speciation in the creek.     

Anthropogenic metal cycles in China

The flows and stocks of seven important industrial metals were characterized for mainland China for several years in the dynamically changing decade of 1994–2004. One-year snapshot cycles are provided for chromium, nickel, and silver. For copper, zinc, lead, and iron, multiple-year cycles have been completed; they demonstrate that the flows of these metals into use in China doubled between 2000 and 2004. Although the Chinese per capita flows from production to disposal are mostly shown to be below the global average rate, they are increasing or are expected to increase dramatically. The metal resource efficiency is evaluated for several indicators of material flow analysis; these metrics for China are also below the global average values. The research quantitatively illustrates that China’s metal cycles may pose significant resource and environmental challenges in terms of their magnitudes and potential for growth.     

Measuring the flux at the interface of coal-tar impacted sediment and river water near a former MGP site

Determining water movement through contaminated sediment is critical for characterizing transport of chemicals from the sediment to the overlying water. Field studies to characterize the water flow across the sediment-water interface within a river adjacent to a former manufactured gas plant site were conducted. For this purpose, a new design of an interfacial flow meter was developed and tested. The in situ components of the system consisted of: a cylinder with an interfacial area of 2342 cm2; a dome attached to the cylinder; and a flow tube that allows water to flow from inside the dome to the river at the rate equal to the specific discharge across the sediment-water boundary. A 'heat-pulse' method was used to measure flow by heating the center of the flow tube for a brief time period and measuring the temperature profile within the tube over time. The system was calibrated to measure volumetric flux in the range 1.5-4.0 cm d(-1), however using a flow-addition method, the measurement of lower velocities also was accomplished, and calibration at higher fluxes is possible. From the groundwater flow at the interface of the coal-tar impacted sediment and information on the sediment pore water concentrations of several PAHs (poly-cyclic aromatic hydrocarbons), the mass flux of these PAHs to the river were estimated. Information on PAH mass flux at the sediment-water interface is useful for site assessment, including the evaluation of remediation alternatives and longer term site characterization.     

Toxicity and hazard of a mixture of SSRIs to zooplankton communities evaluated in aquatic microcosms

The toxicity and hazard of a mixture of selective serotonin reuptake inhibitors (SSRIs), including fluoxetine, fluvoxamine, and sertraline, to zooplankton communities were evaluated using 120,00l outdoor microcosms. Acute (day 4) and chronic (day 35) zooplankton abundance and species richness were assessed for Rotifera, Cladocera, and Copepoda. For acute SSRI exposures, rotifers were the most sensitive zooplankton taxa to changes in abundance (predicted no effect concentration (PNEC)=19 nM); however, no effects in zooplankton species richness were observed for this treatment period. A decrease in Copepoda abundance and species richness was observed following chronic exposures of SSRIs (PNEC=9.1 nM). A 99th-centile predicted environmental concentration (PEC=0.51 nM) yielded HQs at least two orders of magnitude below 1. Therefore, mixtures of SSRIs do not appear to present a hazard to zooplankton communities at environmentally relevant concentrations.     

Toxicological responses of red-backed salamanders (Plethodon cinereus) to subchronic soil exposures of 2,4-dinitrotoluene

Dinitrotoluenes are used as propellants and in explosives by the military and as such have been found at relatively high concentrations in the soil. To determine whether concentrations of 2,4-dinitrotoluene (2,4-DNT) in soil are toxic to amphibians, 100 red-backed salamanders (Plethodon cinereus) were exposed to either 1500, 800, 200, 75 or 0mg 2,4-DNT/kg soil for 28 days and evaluated for indicators of toxicity. Concentrations of 2,4-DNT were less than targets and varied with time. Most salamanders exposed to concentrations exceeding 1050 mg/kg died or were moribund within the first week. Salamanders exposed to soil concentrations exceeding 345 mg/kg lost >6% of their body mass though no mortality occurred. Overt effects included a reduction in feed consumption and an increase in bucco-pharyngeal oscillations in salamanders. These results suggest that only high soil concentrations of 2,4-DNT have the potential to cause overtly toxic effects in terrestrial salamanders.     

Getting to the core of core self‐evaluation: a review and recommendations

The theory of core self‐evaluation (CSE) has provided organizational scholars with a framework for describing disposition‐based effects on work attitudes and behaviors. Although the CSE construct has been useful for predicting various phenomena, there are potential weaknesses concerning how it is conceptualized and used. We review limitations regarding CSE theory, its measurement, and specific traits, and provide recommendations for addressing them. Key recommendations include strengthening the theory underlying CSE, specifying CSE as an aggregate construct with causal indicators, representing CSE as a multidimensional construct rather than a scale score, and incorporating a trait that reflects approach motivation. Theoretical and empirical evidence that relate to our recommendations are presented. Copyright © 2007 John Wiley & Sons, Ltd.     

Sensitivity of species-distribution models to error,bias, and model design: An application to resource selection functions for woodland caribou

Models that predict distribution are now widely used to understand the patterns and processes of plant and animal occurrence as well as to guide conservation and management of rare or threatened species. Application of these methods has led to corresponding studies evaluating the sensitivity of model performance to requisite data and other factors that may lead to imprecise or false inferences. We expand upon these works by providing a relative measure of the sensitivity of model parameters and prediction to common sources of error, bias, and variability. We used a one-at-a-time sample design and GPS location data for woodland caribou (Rangifer tarandus caribou) to assess one common species-distribution model: a resource selection function. Our measures of sensitivity included change in coefficient values, prediction success, and the area of mapped habitats following the systematic introduction of geographic error and bias in occurrence data, thematic misclassification of resource maps, and variation in model design. Results suggested that error, bias and model variation have a large impact on the direct interpretation of coefficients. Prediction success and definition of important habitats were less responsive to the perturbations we introduced to the baseline model. Model coefficients, prediction success, and area of ranked habitats were most sensitive to positional error in species locations followed by sampling bias, misclassification of resources, and variation in model design. We recommend that researchers report, and practitioners consider, levels of error and bias introduced to predictive species-distribution models. Formal sensitivity and uncertainty analyses are the most effective means for evaluating and focusing improvements on input data and considering the range of values possible from imperfect models.