Ergonomics and Quality Management—Humans in Interaction With Technology,Work Environment,and Organization

Abstract

In many studies, ergonomics has been shown to influence human performance. The aim of this paper was to demonstrate imp ortan t ergonomics influences on quality in industrial production, from the perspective of interactions between humans, technology, organization, and work environment. A second aim was to elab orate on the implications of these findings for the development of quality management strategies. This paper shows that ergonomics problems in terms of adverse work environmental conditions, in appropriate design of technology, and an unsuitable org an izatio n are important causes of quality deficiencies. Problem solving aimed at improving ergonomics, quality, and productivity simultaneously is likely to obtain sup po rt from most of the interest parties of the company, and may also enhance participation. Ergonomics has the potential of becoming a driving force for the development of new quality management strategies.     

Participative Versus Assigned Production Standard Setting in a Repetitive Industrial Task: A Strategy for Improving Worker Productivity

Abstract

The participative standard with feedback condition was superior to the assigned difficult (140% of normal) standard with feedback condition in terms of worker productivity. The percentage increase in worker productivity with the participative standard and feedback condition was 46%, whereas the increase in the assigned difficult standard with feedback was 23%, compared to the control group (no standard, no feedback). Worker productivity also Improved significantly as a result of assigning a normal (100%) production standard with feedback, compared to the control group, and the increase was 12%. The participative standard with feedback condition emerges as the optimum strategy for improving worker productivity in a repetitive industrial production task.     

Integrated Estimation of the Effect of Physical Factors on Human Functional State During Mental Work

The purpose of this study was to develop a model for an integrated estimation of the functional state of the human organism (FSHO) and an integral estimation of physical factors (PF) for hygienic rating. Tests were performed twice with 3 men in 0.7-clo clothing during 4-hr mental work with 9 combinations of 4 PF: wideband noise (55–83 dB(A)), whole-body vibration (6 Hz, a_z = 0.2–1.8 ms^?2), air temperature (18–30 °C), and illumination (1, 3, 5 lx). Thermoregulatory, cardiovascular, and psychophysiological reactions and temporary threshold of hearing (TTS₂) shifts were studied. For the integral estimation of PF influence on FSHO the model F(y₁, y₂, ... y_m) = f(x₁, x₂, ... x_n) was used, relating both FSHO and PF sets. The most important physiological parameters in creating FSHO are defined and the contribution of individual parameters of FSHO and PF is found.     

Driver Workload Response to In-Vehicle Device Operations

A central concern of Intelligent Transportation Systems (ITS) is the effect of in-vehicle devices (e.g., cell phones, navigation systems, radios, etc.) on driver performance and safety. As diverse and innovative technologies are designed and implemented for in-vehicle use, questions regarding the presence and use of these devices assume progressively greater importance. Further concerns for advanced driver training require us to develop and validate reliable and effective procedures for assessing such effects. This work examines a number of candidate procedures, in particular the evaluation of change in cognitive workload as a strategy by which such goals might be achieved.     

Analytical Study of the Heat Loss Attenuation by Clothing on Thermal Manikins Under Radiative Heat Loads

For wearers of protective clothing in radiation environments there are no quantitative guidelines available for the effect of a radiative heat load on heat exchange. Under the European Union funded project ThermProtect an analytical effort was defined to address the issue of radiative heat load while wearing protective clothing. As within the ThermProtect project much information has become available from thermal manikin experiments in thermal radiation environments, these sets of experimental data are used to verify the analytical approach. The analytical approach provided a good prediction of the heat loss in the manikin experiments, 95% of the variance was explained by the model. The model has not yet been validated at high radiative heat loads and neglects some physical properties of the radiation emissivity. Still, the analytical approach provides a pragmatic approach and may be useful for practical implementation in protective clothing standards for moderate thermal radiation environments.     

Experimental investigation of spark ignition energy in kerosene,hexane, and hydrogen

Quantifying the risk of accidental ignition of flammable mixtures is extremely important in industry and aviation safety. The concept of a minimum ignition energy (MIE), obtained using a capacitive spark discharge ignition source, has traditionally formed the basis for determining the hazard posed by fuels. While extensive tabulations of historical MIE data exist, there has been little work done on ignition of realistic industrial and aviation fuels, such as gasoline or kerosene. In the current work, spark ignition tests are performed in a gaseous kerosene–air mixture with a liquid fuel temperature of 60 °C and a fixed spark gap of 3.3 mm. The required ignition energy was examined, and a range of spark energies over which there is a probability of ignition is identified and compared with previous test results in Jet A (aviation kerosene). The kerosene results are also compared with ignition test results obtained in previous work for traditional hydrogen-based surrogate mixtures used in safety testing as well as two hexane–air mixtures. Additionally, the statistical nature of spark ignition is discussed.     

Key parametric analysis on designing an effective forced mitigation system for LNG spill emergency

Concerns over public safety and security of a potential liquefied natural gas (LNG) spill have promoted the need for continued improvement of safety measures for LNG facilities. The mitigation techniques have been recognized as one of the areas that require further investigation to determine the public safety impact of an LNG spill. Forced mitigation of LNG vapors using a water curtain system has been proven to be effective in reducing the vapor concentration by enhancing the dispersion. Currently, no engineering criteria for designing an effective water curtain system are available, mainly due to a lack of understanding of the complex droplet–vapor interaction. This work applies computational fluid dynamics (CFD) modeling to evaluate various key design parameters involved in the LNG forced mitigation using an upwards-oriented full-cone water spray. An LNG forced dispersion model based on a Eulerian–Lagrangian approach was applied to solve the physical interactions of the droplet–vapor system by taking into account the various effects of the droplets (discrete phase) on the air–vapor mixture (continuous phase). The effects of different droplet sizes, droplet temperatures, air entrainment rates, and installation configurations of water spray applications on LNG vapor behavior are investigated. Finally, the potential of applying CFD modeling in providing guidance for setting up the design criteria for an effective forced mitigation system as an integrated safety element for LNG facilities is discussed.     

Integrating major accidents hazard into occupational risk assessment: An index approach

Major Accident Hazard (MAH) and Occupational Safety and Health (OSH) are two separated topics in both industrial practice and legislation; recently, interest is increasing toward an integrated risk assessment mainly forced by the tendency to a more efficient safety management system. The present study proposes a semi-quantitative approach to integrate MAH in OSH risk assessment. The two risk types are characterized by opposite features: the OSH analysis is usually task-based and focused on job profiles, while the MAH analysis is space-based and focused on plant characteristics. The basic idea of the proposed approach is to merge spatial information and job profile features in order to improve OSH assessment; thus, a risk index derived by the recent standard ISO 12100 (2010) has been adapted. In detail, the proposed index combines exposure times of each worker at each plant unit – derived from the OSH analysis – with damage areas derived from MAH analysis allowing a quantitative assessment of the MAH risk level for each individual job profile. The model has been tested in a large petrochemical plant; several hypotheses have been developed in order to validate the model. Results have showed the potentiality of the proposed approach in providing a common and coherent representation of both MAH and OSH risks, according to job profiles and plant units.     

A new approach for layout optimization in maintenance workshops with safety factors: The case of a gas transmission unit

In this study, an Integrated Simulation-Data Envelopment Analysis (DEA) approach is presented for optimum facility layout of maintenance workshop in a gas transmission unit. The process of repair of incoming parts includes various operations on different facilities. The layout problem in this system involves determining the optimum location of all maintenance shop facilities. Layout optimization plays a crucial role in this type of problems in terms of increasing the efficiency of main production line. Standard types of layouts including U, S, W, Z and straight lines are considered. First, the maintenance workshop is modeled with discrete-event-simulation. Time in system, average waiting time, average machine utilization, average availability of facilities, average queue length of facilities (AL) and average operator utilization are obtained from simulation as key performance indicators (KPIs) of DEA. Also, safety index and number of operators are considered as other KPIs. Finally, a unified non-radial Data Envelopment Analysis (DEA) is presented with respect to the stated KPIs to rank all layouts alternatives and to identify the best configuration. Principle Component Analysis (PCA) is used to validate and verify the results. Previous studies do not consider safety factor in layout design problems. This is the first study that presents an integrated approach for identification of optimum layout in a maintenance workshop of gas transmission unit by incorporating safety and conventional factors.     

A new integrated treatment for the reduction of organic and nitrogen loads in methanogenic landfill leachates

Because of their high organic and nitrogen loads and the presence of toxic and phytotoxic compounds, methanogenic landfill leachates are not easily biodegradable; therefore, direct biological treatment of these wastewaters in conventional treatment plants is not recommended.In the present paper, we report the results of an experimental investigation conducted with the aim of defining an innovative integrated process that is low in cost and easily manageable and that is able to substantially improve the characteristics of methanogenic leachates.Thus, an initial oxidation process was developed using hydrogen peroxide without a catalyst, which, operating under ambient conditions, reduces the phytotoxic compound content to 10% of the initial level, reduces the COD (chemical oxygen demand) content by 50% and increases the rapidly biodegradable substrate content by 50%. Next, nitrogen removal is accomplished by means of struvite precipitation using seawater bittern and bone meal as sources of magnesium and phosphorus, respectively, with this process, abatements were reached of approximately 90% of the ammonia nitrogen, which was recovered as struvite powder.