Dimensions of Job Control in Computerized and Traditional Office Work and Its Health Effects

This study investigates whether a consistent relationship exists between computerization and job control. It also examines the role of job control as a predictor of stress symptoms typical for data entry and word processing (VDU) work. Two groups of VDU users and two comparable non-VDU-user groups took part in this study. A special questionnaire made it possible to assess global job control and four indexes of control related to specific aspects of work (control over choice of tasks and methods, control over time frame, control related to one’s skill, and control related to participation in the decision-making process). Results did not show an unequivocal relation between computerization and the latitude of control. The latitude of control depends on the task performed and the aspect of control we are considering. Regression analyses showed that global control is a good predictor of job satisfaction, some mood disturbances, and visual complaints. The other aspects of control are related in a variety of ways to stress symptoms. The role of a Type A behavior pattern in the relationship between job control and stress symptoms varies depending on which aspect of control is being considered. It was concluded that because of the high functional differences between various aspects of control, it is better to avoid using the concept of global control and, when possible, apply specific indexes of control.     

Of discovery and dread: The importance of work challenges for international business travelers' thriving and global role turnover intentions

As frequent travel across international borders has become common for an ever-increasing number of workers, it is essential to understand what helps these international business travelers (IBTs) thrive and embrace their global work responsibilities. This study's purpose is to examine the role of developmental opportunities (i.e., work role challenges) in helping IBTs see frequent travel as a predominantly beneficial experience. By integrating two theories of motivation—conservation of resources theory and the challenge-hindrance demands framework—I build a moderated mediation model of IBTs' intent to cease their global work responsibilities (i.e., global role turnover intentions). Using latent moderated structural equation modeling, I test the model on a sample of 204 IBTs collected at two time points. Results show that, through the psychological state of thriving at work, travel frequency has a negative indirect association with IBTs' global role turnover intentions when IBTs' work roles are challenging and a positive association when their work lacks challenge. This is primarily the case regarding the challenge of being responsible for others at work. The novelty of IBTs' work tasks is also a salient challenge but to a lesser extent. This study contributes to literatures on global work, work role design, and thriving.     

When work is wanted after hours: Testing weekly stress of information communication technology demands using boundary theory

Information communication technologies (ICTs; e.g., smartphones) enable employees to work anywhere and anytime, blurring work and family boundaries. Building on this trend, this study draws from work–family border/boundary theory to examine antecedents and consequences of employees' weekly experiences of ICT demands (i.e., being accessible and contacted for work after hours via ICTs). A sample of 546 elementary teachers completed a registration survey and a weekly diary for 5 weeks. Multilevel modeling results suggest that ICT demands as a form of work intrusion in the home can constitute a source of significant weekly strain (i.e., negative rumination, negative affect, and insomnia). As border crossers, teachers' adoption of a technological boundary tactic (i.e., keeping work email alerts turned off on mobile phones) was related to lower weekly ICT demands. As important border keepers at work, school principals' work–family support was related to teachers' lower weekly ICT demands, whereas parents' after-hours boundary expectations were related to teachers' higher weekly ICT demands. Moreover, teachers' boundary control was found as a mediating mechanism by which the two border keepers influenced teachers' ICT demands−negative rumination link. That is, teachers who received fewer boundary expectations and/or more work–family support had greater boundary control, which in turn buffered the ICT demands–negative rumination relationship.     

Internal and External Factors Influencing Time-Related Injury Risk in Continuous Shift Work

Time-related accident risk in shift work may be attributed to internal factors, such as fatigue, level of performance, sleep propensity, and to some external factors, like shift system, physical and social environment. Six hundred and sixty-eight events in the metallurgical industry have been analysed in terms of time of day, time on task, consecutive day of the shift block, day of the week, and season.

The injury rate was similar on all shifts but more severe accidents happened in the nighttime. Somewhat more injuries occurred in the second half of the shift, in the second part of a shift block, and in summer compared with winter. There were fewer injuries at weekends.     

《安全生产法》修订需要重点解决的若干问题研究

分析我国《安全生产法》的贯彻实施情况,总结《安全生产法》实施过程中面临的政府安全生产监管机构职责分工调整、各级安全生产监管部门职责不清和运行不畅、新型的责任保险出现、企业安全生产主体责任不能完全落实等新形势和挑战。为适应我国快速发展的社会环境,以职业安全与健康立法一体化、安全生产监督与管理权限划分、工伤保险与责任保险结合、强化企业安全生产主体责任等难点为重点,提出《安全生产法》相关条款的修订建议、理由和内容。研究结果对完善我国《安全生产法》,提升安全生产法制化水平具有参考意义。     

Macroergonomic Analysis and Design for Improved Safety and Quality Performance

Abstract

Macroergonomics, which emerged historically after sociotechnical systems theory, quality management, and ergonomics, is presented as the basis for a needed integrative methodology. A macroergonomics methodology was presented in some detail to demonstrate how aspects of microergonomics, total quality management (TQM), and sociotechnical systems (STS) can be triangulated in a common approach, in the context of this methodology, quality and safety were presented as 2 of several important performance criteria. To demonstrate aspects of the methodology, 2 case studies were summarized with safety and quality performance results where available. The first case manipulated both personnel and technical factors to achieve a “safety culture” at a nuclear site. The concept of safety culture is defined in INSAG-4 (International Atomic Energy Agency, 1991). as “that assembly of characteristics and attitudes in organizations and individuals which establishes that, as an overriding priority, nuclear plant safety issues receive the attention warranted by their significance.” The second case described a tire manufacturing intervention to improve quality (as defined by Sink and Tuttle, 1989) through joint consideration of technical and social factors. It was suggested that macroergonomics can yield greater performance than can be achieved through ergonomic intervention alone. Whereas case studies help to make the case, more rigorous formative and summative research is needed to refine and validate the proposed methodology respectively.     

Macroergonomics and Total Quality Management: How to Improve Quality of Working Life?

Abstract

In this paper, we present a macroergonomic model of work design that is applied and tested to examine Total Quality Management (TQM) in the public sector. According to the model, TQM can influence different aspects of work design and quality of working life (QWL), Questionnaire data collected in 2 public sector organizations in the USA show that TQM can have both positive and negative impact on work design and QWL. The main positive impact of TQM was found on job content, job control and participation, and social relationships. The main negative impact of TQM was on workload, uncertainty, and clarity of job duties. The impact of TQM on QWL was mixed. Our results show that the impact of TQM on work design and QWL varied very much across the 6 participating departments, as well as within the departments. Further research is warranted to assess the human impact of TQM, in particular research on the linkage between various aspects of TQM, on one hand, and work design and QWL, on the other hand.     

“Hypersensitivity to Electricity” in the Office; Symptoms and Improvement

Nineteen persons “hypersensitive” to electricity and 20 nonafflicted persons were studied for 1 ½ years. The most discernible hypersensitivity symptoms were pricking sensations and redness in the face, but these symptoms were present in only half of the afflicted. Other symptoms were similar to symptoms experienced during office work and this study does not support the idea that electrosensitivity is one single syndrome. The “hypersensitive” persons improved significantly, mainly on neuropsychiatric symptoms, but the skin problems sustained— as did the belief about their cause. The afflicted persons used less conventional medication than the group of the nonafflicted, which suggests a general tendency for attribution to environmental factors.     

Psychosocial and Ergonomic Factors,and Their Relation to Musculoskeletal Complaints in the Swedish Workforce

A random sample of 1 000 subjects (20–65 years old) from the national population of Sweden received a questionnaire; 70% (n = 695) replied, of whom 532 were occupationally active. Female gender, working with neck and/or body bent forward, arms above shoulders, and precision work tasks were predictors of musculoskeletal symptoms. Neck, shoulder, and upper back symptoms were more common in a strained situation at work (high demands, low control) (adjusted odds ratios [adjOR] 2.76, 2.80, and 2.26, respectively). Among females, neck and shoulder symptoms were more common in an iso-strain situation (high demands, low control and low social support) (adjOR 4.43 and 3.69, respectively), and low back symptoms were more common at low social support combined with a passive work situation (adjOR 3.35). No associations were found between iso-strain model and symptoms among males. In conclusion, iso-strain work situation was associated with neck symptoms among females, even when controlling for ergonomic factors.