Exploring the dark side of organizational citizenship behavior

In recent years, there has been increasing interest in positive organizational scholarship in general, including positive organizational behavior (POB) in particular. This work identifies organizational citizenship behavior (OCB) as a prototypical POB. Conceptualizing OCBs in this way is sensible in light of more than 30 years of research highlighting the desirable aspects of such behavior. At the same time, some researchers have raised questions about positive organizational scholarship and have called for a more balanced view of ostensibly positive behaviors. The purpose of this paper, then, is to take a more nuanced view of OCBs while highlighting the dark side of citizenship behavior. In doing so, we review conceptual and empirical work that has challenged the idea that OCBs are inherently positive. We also discuss research that seeks to develop a deeper understanding of the conditions under which OCB does more harm than good. Finally, important areas for future research and the practical realities facing scholars who seek to publish research investigating the dark side of citizenship are addressed as well. Copyright © 2012 John Wiley & Sons, Ltd.     

Footedness and Mounting—Short Review and Two Case Studies

Footedness is a personal quality like handedness. Footedness may be associated with moving ability during mounting, dismounting, and jumping movements. Occupational accidents have occurred during movement at different working levels, during the use of access and exit systems, and during the mounting of vehicles. Aging can also affect accident risk and body laterality. For example, falling accidents on stairs are common among the elderly. One reason for accidents may be that the structure of the access system or stair system is unsuitable for individual moving patterns depending partly on body laterality. Footedness and the way the feet are used may be contradictory to the demands of the moving situation, especially during uncommon or rapid situations. This contradiction may trigger disturbance during moving. The aims of this pilot study were (a) to review the literature briefly and (b) to describe the use of the dominant and nondominant foot by farmers and the elderly when mounting a tractor and stairs, respectively. The study also gives ideas for future studies based on both (a) and (b).     

Differences in Eye and Hand Movements of Novice and Experienced Press Operators

Presses are very widely used in industrial and commercial companies and are often the source of serious accidents occurring during operation. Most of the accidents are due to inadequate training of novice operators. Continuous recordings of eye and hand movements of five novice operators and five experienced operators in press operation were made. Significant difference between novice and experienced operators was observed in eye fixation time, eye movement patterns, hand dwell time, and eye-hand coordination. Also, differences were observed in spatial distribution of eye fixations during the die-closing portion of a stroke. There were no significant differences between novice and experienced operators in the eye and the hand movement time. The results could be used as basic data to establish a guide determining the method and training period to train novice operators.     

Force-Velocity Characteristics of Individual Human Skeletal Muscles: TBCIat and TBCIong. Outline of the Method

The aim of the work is to outline a procedure of finding force-velocity (F–V) characteristics (F = f(V)) of individual skeletal muscles of the human locomotor system. The presentation is based on an example concerning extensors of the elbow joint: the lateral and long heads of triceps brachii (TBCIat and TBCIong). The experimental part of the procedure involves a natural movement of using the upper extremity to push an external object of variable, adjustable load, engaging both the elbow and shoulder joint.

Five men aged 23 took part in the experiment. Their task was to push the handle of a physical pendulum whose moment of inertia could be adjusted within the range of 58 kg m²-450 kg m², so as to give it maximum angular velocity. During each trial the movement of the trunk, of the upper extremity and of the pendulum was video recorded and the force applied with the hand to the handle of the pendulum was measured.

In order to find the F–V characteristics a simulation model SHOULDER was used, which is capable of solving the synergy problem for muscles of the arm and the shoulder girdle.

It was found that despite considerable dispersion of experimental points the respective regression lines revealed a clear tendency of decreasing muscle force for increased shortening velocity of the monoarticular head (TBCIat) and of increasing muscle force for increased lengthening velocity of the biarticular head (TBCIong) of the triceps brachii muscle.     

Effect of Sweating on Insulation of Footwear

The study aimed to find out the influence of sweating on footwear insulation with a thermal foot model. Simultaneously, the influence of applied weight (35 kg), sock, and steel toe cap were studied. Water to 3 sweat glands was supplied with a pump at the rate of 10 g/hr in total. Four models of boots with steel toe caps were tested. The same models were manufactured also without steel toe. Sweating reduced footwear insulation 19–25% (30–37% in toes). During static conditions, only a minimal amount of sweat evaporated from boots. Weight affected sole insulation: Reduction depended on compressibility of sole material. The influence of steel toe varied with insulation. The method of thermal foot model appears to be a practical tool for footwear evaluation.     

Method of Testing the Penetration of Acid Solutions Through Safety Gloves

Because they cause burns that are difficult to heal, acids are dangerous, and steps should be taken to ensure that the human skin does not come into contact with them. For this purpose safety gloves are generally used by workers who have to handle acids. Such gloves need to be tested to ensure that they are acid resistant. Standard EN 374 (European Committee for Standardization [CEN], 1993c) specifies a method of testing the permeation of liquid chemicals, on a molecular level, through glove material, but it may be difficult to ensure the fitness of the joints of a two-compartment cell, when gloves are lined with jersey. To deal with this a simple pH-meter method to test the permeation of acid and alkali solutions through safety gloves has been developed. The permeation of H₂S0₄, HCI, HN0₃, and CH₃COOH through gloves made from neoprene, nitrile, and PVC was tested. This method seems to be simple and economical.     

Identification of Driver Model Parameters

The paper presents a driver model, which can be used in a computer simulation of a curved ride of a car. The identification of the driver parameters consisted in a comparison of the results of computer calculations obtained for the driver-vehicle-environment model with different driver data sets with test results of the double lane-change manoeuvre (Standard No. ISO/TR 3888:1975, International Organization for Standardization [ISO], 1975) and the wind gust manoeuvre. The optimisation method allows to choose for each real driver a set of driver model parameters for which the differences between test and calculation results are smallest. The presented driver model can be used in investigating the driver-vehicle control system, which allows to adapt the car construction to the psychophysical characteristics of a driver.     

Ergonomic Diagnosis of the Driver’s Workplace in an Electric Locomotive

This paper deals with research aimed at developing a method for ergonomic analysis of the driver’s workplace in an electric locomotive. It presents the structure of the diagnosis and its assumptions, and includes a re-evaluation of the questionnaire-expert method in ergonomic research. The article presents research data on weights and evaluations including their standard deviations for particular priority features. Ergonomic levels of the studied operator’s cabin in locomotives are compared.     

Handheld-Assisted Field Data Collection for Occupational Risk Assessment

A computerized handheld procedure is presented in this paper. It is intended as a database complementary tool, to enhance prospective risk analysis in the field of occupational health. The Pendragon forms software (version 3.2) has been used to implement acquisition procedures on Personal Digital Assistants (PDAs) and to transfer data to a computer in an MS-Access format. The data acquisition strategy proposed relies on the risk assessment method practiced at the Institute of Occupational Health Sciences (IST). It involves the use of a systematic hazard list and semi-quantitative risk assessment scales. A set of 7 modular forms has been developed to cover the basic need of field audits. Despite the minor drawbacks observed, the results obtained so far show that handhelds are adequate to support field risk assessment and follow-up activities. Further improvements must still be made in order to increase the tool effectiveness and field adequacy.     

Safety Climate in Finnish- and Swedish-Speaking Companies

The aim of this study was to compare assessments made by Finnish- and Swedish-speaking workers in Finland about the safety climate in their companies, because an earlier study showed that the accident frequency of Swedish-speaking workers was one third lower than that of Finnish-speaking workers. 148 Finnish-speaking and 138 Swedish-speaking workers from 14 small and medium-sized companies participated in this study. They filled out a Finnish safety climate questionnaire, the reliability of which was above the acceptable level. There were no differences between the language groups in the total variables of safety climate and safety action. Based on the differences in single items, we interpreted that Swedish-speaking workers stressed collective safety more, whereas Finnish-speaking workers put more emphasis on their personal responsibility for safety.