CCall--healthy and successful work in call centres.

Call centre workplaces are in many ways a challenge to occupational health and safety. The occupation itself can be described as an IT information technology-supported, communication-intensive form of work with often unusual working hours and a high rate of part-time employment. Data on the employee turnover as well as absenteeism related to occupational disability is quite contradictory. Occupational safety and its proponents still have to find new ways into the corporate structures and cultures of this relatively new and rapidly growing branch of industry. In a 2-year research and development project, using a holistic approach and under consideration of all the relevant disciplines, call centre workplaces were studied, and organisational measures were developed and field tested by putting them into practice. Practical help was developed for a sustainable strategy for successful and healthy work in call centres.     

Biomonitoring verkehrsbedingter Platin-Immissionen

Traffic related platinum deposits on, or near to, the roads. Platinum accumulation was studied using the method of standardised culture of grass (Lolium multiflorum) at locations with different traffic exposure in the region of Munich. Grass cultures from 6 locations with high traffic exposure, and 3 reference locations far away from traffic emissions, were analysed in 1992 and 1993. The results show a good indication of the platinum emissions byLolium multiflorum. The platinum concentrations rose with the increasing traffic. They diminished with growing distance from the verge of the road. The highest average platinum concentrations were measured at locations close to highly frequented urban roads, in the range 0.8 to 2.9 μg/kg dm. The average platinum concentration at locations far from emissions was found in the range of 0.17 to 0.51 μg/kg dm in 1992 and 1993. The good correlation between the platinum concentrations in grass cultures and the concentrations of other traffic-related elements, like antimony, chromium and lead, verifies the dependence of platinum accumulation from traffic.     

The use of polymer compounds in the deposits from the combustion of briquettes in domestic heating as an identifier of fuel quality

Environmental Science and Pollution Research - The utilisation of waste wood from furniture production brings new problems connected with an incomplete thermochemical decomposition of additives...     

Principal sustainability components: empirical analysis of synergies between the three pillars of sustainability

Starting from the concept of three fundamental sustainability dimensions (environmental, social, and economic), this study investigated professional contributions to sustainability by means of principal component analysis (PCA). Graduates from the Environmental Sciences program (N?=?542) at ETH Zurich described their best professional contributions to sustainable development. Next, they evaluated whether their best practice example contributed to achieving any of the five environmental, social, and economic objectives of the Swiss national sustainability strategy. These judgments served as the basis for a PCA aiming to identify principal sustainability components (PSCs) covering typical synergies between sustainability objectives within and transcending the three fundamental dimensions. Three PSCs capturing important synergies were identified. PSC 1 Product and Process Development reflects how ecological innovation and modernization can generate social and economic benefits and at the same time facilitate the reduction in use of as well as the responsible use of natural resources. PSC 2 Education and Social Economics reflects how educational activities and sociocultural sustainability initiatives can simultaneously promote income and employment, social and human capital, and free personal development. PSC 3 Protection of Nature and Humans covers the synergetic benefits which protection of natural spaces and biodiversity and the reduction of environmental risks have for the protection of health and safety of the population. The study also revealed that integration of environmental, social, and economic aspects is often connected to conflicts between these dimensions. However, contributions which consider the economic situation of future generations or enhance social and human capital achieved considerable integration but showed no inclination toward such conflicts.