Stakeholder requirements for building energy efficiency in mass housing delivery: the House of Quality approach

Threats of climate change and future energy price uncertainty have led to a global debate on energy efficiency, particularly the energy efficiency of housing projects. This serious global problem calls for improvement in energy efficiency from all sectors, especially the building sector which is considered a major energy consumer. Adoption of energy efficiency design practices in the housing sector has been perceived to have a significant potential to contribute greatly to the sustainable building process. Additionally, most studies indicate that the understanding and integration of stakeholder requirements has an enormous potential towards increasing the sustainability perspectives that relate to social, environmental, economic and technical issues of buildings. However, there is enough evidence from several studies suggesting a lack of common perspective on stakeholder requirements towards building energy efficiency (BEE) in housing development. Hence it is argued that stakeholders’ alignment for energy efficiency improvement is crucial and a fundamental challenge that needs to be addressed if the goal of energy use reduction in buildings is to be achieved. The aim of this paper is to identify the important building energy requirements among stakeholders of mass housing projects and their impact on technical characteristics of mass housing projects. Through a survey of building industry stakeholders and using the House of Quality model for analysis of the data obtained, the study identified five (5) most rated BEE stakeholders’ requirements in respect of housing development. The study gives a new insight into the considerations of building stakeholders regarding energy efficiency. This insight is useful towards achieving sustainable building solutions that meet the sustainability features of housing development in Ghana and other countries with similar energy and housing challenges.