Mistreatment from peers can reduce the effects of respectful treatment from bosses,and respectful peers can offset mistreatment from bosses |
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Authors: | Corinne Bendersky Joel Brockner |
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Institution: | 1. Management and Organizations, UCLA Anderson School of Management, Los Angeles, California, USA;2. Management Division, Columbia Business School, New York, New York, USA |
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Abstract: | The present studies examine the joint influence of interpersonal fairness from peers and authorities on participants' organizational behaviors (citizenship) and attitudes (commitment). In three experimental studies, we find that mistreatment from peers, in the form of interpersonal unfairness, reduces the benefits that authorities gain from treating the same employee with high interpersonal fairness themselves. We also find that the negative effect of mistreatment from authorities can be offset by high interpersonal fairness from peers. These results come about because the interpersonal fairness shown not only by authorities but also by peers influences people's sense of standing as organization members. We discuss theoretical and practical implications, as well as limitations and suggestions, for future research. |
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Keywords: | coworker mistreatment interpersonal fairness sense of standing |
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