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Coping with accelerating socio-technical systems
Authors:Barry Kirwan  
Institution:1. Department of Dermatology, Faculty of Medicine, University of Tsukuba, Tsukuba, Ibaraki 305-8575, Japan;2. Department of Neurology, Faculty of Medicine, University of Tsukuba, Tsukuba, Ibaraki 305-8575, Japan;1. UK Renal Registry, Learning and Research, Southmead Hospital, Bristol, UK;2. School of Social and Community Medicine, Bristol, UK;3. Renal Unit, Southmead Hospital, North Bristol NHS Trust, Westbury on Trym, Bristol, UK
Abstract:In 1997 a workshop was held on the subject of how to cope with accelerating technologies. These are industries such as aviation, air traffic control and biotechnology, amongst others, where the rate of technological development is significant. A number of papers were presented from a range of viewpoints and in a variety of different industrial contexts. The papers ranged from theoretical models to help understand the process of acceleration and its impact on organisational learning, to practical analyses of future potential risks in specific accelerating industries such as air traffic control. The aim of the papers and the workshop as a whole was to provide insight into the problems associated with accelerating technologies, and thereby derive measures to control or cope with such acceleration. The problems arising from acceleration, as predicted by the theoretical models and evidenced by experiences in accelerating industries (e.g. aviation) are manifold. Two examples of particular problems are unforeseen risks in an industry (a lack of forward vision), and a failure to learn adequately (i.e. in time) from incidents occurring in an organisation (a lack of constructive hindsight). There is also an incipient danger of society being driven by technology rather than being led by social needs. Even if each technology ultimately becomes ‘ultra-safe’, it will nevertheless have its own ‘event horizon’, limiting useful further progress. Each of the papers from the workshop is summarised and integrated into a three-part synopsis of the workshop. This covers the context of accelerating technologies, modelling their impacts, and deriving coping strategies. Four of the papers are included in their entirety as separate papers in their own right in this special issue of Safety Science.
Keywords:Technology acceleration  Digital control systems  Air traffic management  Automation  1997 Bad Hobmburg workshop
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