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The Subjective Rating Scales for Measurement of Mental Workload—Thurstonian Scaling
Authors:Bohdan Dudek  Jerzy Koniarek
Institution:Nofer Institute of Occupational Medicine
Abstract:Subjective rating scales for measuring work demands and individual capabilities to cope with work requirements were developed using the Thurstonian procedure. The scales measure six dimensions of mental workload: mental difficulties, feeling of responsibility, awareness of risk, interpersonal conflicts, monotony, and time pressure. Individual scale results make it possible to assess the level of mental workload understood as a relation between the subjective rating of work demands and individual capabilities in each of the six dimensions. Two versions of scales were prepared: classic and modified ones. To assess the level of reliability of the particular scales, 481 participants were examined twice at a 1-month interval. A procedure to prepare scales for the measurement of other dimensions of mental workload is also presented.
Keywords:mental workload  work demands  individual capabilities  Thurstonian scaling  subjective methods
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