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Psychological interventional approach for reduce resource consumption: Reducing plastic bag usage at supermarkets
Institution:1. Department of Marketing, Institute of Management, Nirma University, Ahmedabad-382481, Gujarat, India;2. Symbiosis Centre for Management Studies, Nagpur, Constituent of Symbiosis International (Deemed University), Pune, Maharashtra, India;3. Jindal Global Business School, O P Jindal Global University, Sonepat Haryana, India;4. College of Business, Abu Dhabi University, Abu Dhabi, United Arab Emirates;5. Industrial Engineering and Management, Lappeenranta-Lahti University of Technology, Lappeenranta, Finland.
Abstract:A field study was conducted to investigate the reduction of plastic bag usage at supermarkets. Many behaviors leading to potential damage to the environment may be unintentional. This study applied a dual motivation model to plastic bag usage and examined the effects of an intervention aimed at promoting pro-environmental behavior. A voice prompt intervention was implemented in Japanese supermarkets. In the first (control) week, shoppers were given free plastic bags by the cashier. In the second (intervention) week, cashiers asked shoppers whether they wanted plastic bags. We collected observational and questionnaire measures of variables that predicted free plastic bag usage during the intervention. The results supported a dual motivation model of behavioral change. The voice prompt decreased the usage of plastic bags by both discouraging unintentional usage and encouraging an intentional reduction in usage. Possibilities for interventions designed both to attenuate unintentional motivation and to promote intentional motivation are considered.
Keywords:Behavioral change  Behavioral intention  Behavioral willingness  Plastic bag usage  Voice prompt
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