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The comparative effectiveness of persuasion,commitment and leader block strategies in motivating sorting
Authors:Dupré Mickaël
Institution:LESTIC (Laboratoire d’Ergonomie des Systèmes, Traitement de l’Information et Comportement), European University of Brittany, France
Abstract:Household waste management has become essential in industrialized countries. For the recycling programs to be a success, all citizens must comply with the developed residential procedures. Governmental bodies are thus dependent on as many people as possible adhering to the sorting systems they develop. Since the 1970s oil crisis, governments have called upon social psychologists to help develop effective communication strategies. These studies have been based on persuasion and behavioral commitment (Kiesler, 1971). Less common are studies based on developing participative communication (Horsley, 1977), a form of communication that relies on individuals to pass on information. After going through the main communication perspectives as they relate to the sorting of household waste, a comparative field study will be presented on the effectiveness of persuasive, committing and participative communication. Participative communication relied on users to pass along information to their neighbors. The results show that the participants who spread information in this way, along with those who made a commitment, changed their behavior to a greater degree than the other participants.
Keywords:Commitment  Participation  Communication  Self-conversion  Waste sorting
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