| Abstract: | Malaysia has abundant water resources and adequate rainfall and yet the nation has water shortages and water quality problem. Various measures have been taken by the government to address water issues but, in spite of these, quantity and quality of drinking water is still one of the main concerns of Malaysian consumers today. An exploratory study was undertaken to determine the level of awareness of respondents on water issues, assess their perception on drinking water quality, and identify measures undertaken by households to improve drinking water quality and to determine sustainable water practices. A cross-sectional research design, utilizing a survey was conducted among urban residents of Seremban town. Data showed that each household had a mean of five members, with an average household income of RM3788.00 (US$1000). The respondents were Chinese (70%), Indian (23%) and Malay (7%). The majority of respondents rated the quality of water supplied to their house as poor (70%), while 16% rated it very poor. The respondents indicated that colour, odour and taste were the main problems with their tap water. Due to the poor tap water quality perceived by respondents, most took additional measures to improve its quality. Most (85%) purchased domestic water filters, 41% boiled water and 17% bought bottled water. The reasons for purchasing water were: concern for health, perception of poor tap water quality, and increasing water contamination and pollution in the country. Almost a quarter of respondents that had water filters mentioned the convenience because they did not have to boil water. Sustainable use of water by respondents was moderate, with a mean of 2.9 on a scale of 1 (never) to 4 (all the time). Some aspects of conservation, such as the promptness of repairing leaking pipes, planning activities to conserve water, and method of car washing could be improved. Advantages and limitations of different water technologies are discussed. Sustainable water practices are also proposed. |
