An empirical study on the integration of management system audits |
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| Authors: | Merce Bernardo Marti Casadesus Stanislav Karapetrovic Iñaki Heras |
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| Institution: | 1. Universitat de Barcelona, Av. Diagonal, 690, 08034 Barcelona, Spain;2. Universitat de Girona, Campus Montilivi, s/n, 17071 Girona, Spain;3. University of Alberta, 5-8B Mechanical Engineering Building, T6G 2G8 Edmonton, Canada;4. Universidad del País Vasco, San Sebastián, Spain, Plaza Oñati, 1, 20018 San Sebastian, Spain;1. Intensive Care Unit, Hospital Universitari Joan XXIII, Institut d’Investigació Sanitària Pere Virgili, Universitat Rovira i Virgili, Tarragona, Spain;2. Preventive Medicine Department, Hospital Universitari Joan XXIII, Institut d’Investigació Sanitària Pere Virgili, Universitat Rovira i Virgili, Tarragona, Spain;3. Intensive Care Unit, Torrejón University Hospital, Torrejón de Ardoz, Madrid, Spain;1. School of Engineering, Systems and Production Department, University of Minho, Braga, Portugal;2. School of Engineering, Systems and Production Department, University of Minho, Guimarães, Portugal;1. Department of Management, Universitat Politècnica de Catalunya (Barcelona Tech), EPSEB, Av. Gregorio Marañón, 44-50, 2da planta, 08028 Barcelona, Spain;2. Department of Methodology of the Behavioural Sciences, Universitat de Barcelona, Faculty of Psychology, Passeig Vall d''Hebron 171, 4° planta, 08035 Barcelona, Spain;1. Department of Business, Faculty of Economy and Business, Universitat de Barcelona, Barcelona, Spain;2. Department of Business Administration, University of Macedonia, Thessaloniki, Greece;3. Department of Business Management, Barcelona Autonomous University, Campus Cerdanyola, Barcelona, Spain;1. Department of Production Engineering, Federal University of Goiás, Rua Mucuri, S/N, Aparecida de Goiânia 74968-755, GO, Brazil;2. Department of Production Engineering, São Carlos School of Engineering, University of São Paulo, Av. Trabalhador São-Carlense 400, São Carlos 13566-590, SP, Brazil;3. Department of Production Engineering, Federal University of São Carlos, Rod. Whahington Luís, São Carlos 13565-904, SP, Brazil |
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| Abstract: | The objective of this paper is to analyze how internal and external audits of standardized management systems are conducted, with specific focus on the actual integration of audits performed against different management system standards. The research is based on a survey of 435 organizations registered to, at a minimum, both the ISO 9001: 2000 and ISO 14001: 2004 standards. A multivariate cluster analysis is applied in order to obtain distinctive typologies of the organizations participating in the study. The results show that the majority of organizations registered to multiple standards integrate their internal audits and are also externally audited in a similar manner. In addition, three distinct groups of organizations are detected, characterized and compared with respect to their audit conduct and integration. |
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