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Best practices for the implantation of ISO 14001 norms: a study of change management in two industrial companies in the Midwest region of the state of São Paulo – Brazil
Authors:Otávio José de Oliveira  Camila Roberta Muniz Serra Pinheiro
Institution:1. Department of Dermatology, University of North Carolina School of Medicine, Chapel Hill, North Carolina;2. University of North Carolina at Chapel Hill, Chapel Hill, North Carolina;1. Professor, Department of Head and Neck Surgery, Third Affiliated Hospital of Kunming Medical University, Kunming, China;2. Associate Professor, Department of Radiotherapy, Third Affiliated Hospital of Kunming Medical University, Kunming, China;3. Resident, Department of Head and Neck Surgery, Third Affiliated Hospital of Kunming Medical University, Kunming, China;4. Resident, Department of Head and Neck Surgery, Third Affiliated Hospital of Kunming Medical University, Kunming, China;6. Resident, Department of Head and Neck Surgery, Third Affiliated Hospital of Kunming Medical University, Kunming, China;5. Resident, Department of Head and Neck Surgery, Third Affiliated Hospital of Kunming Medical University, Kunming, China;7. Professor, Radiology Department, Shanghai Ninth People''s Hospital Affiliated Shanghai Jiaotong University School of Medicine, Shanghai, China;11. Professor and Chairman, Department of Head and Neck Surgery, Sun Yat-sen University Cancer Center, Guangzhou, China;1. Department of Radiology, Changhai Hospital of Shanghai, The Second Military Medical University, No. 168 Changhai Rd, Shanghai 20043, China;2. GE Healthcare, MR Group, Shanghai, China;1. Federal University of Santa Catarina, Department of Production Engineering and Systems, Campus Trindade, 88.040-900, Florianopolis, SC, Brazil;2. Federal Institute of Santa Catarina, Getúlio Vargas Avenue, 830, Centro, 89.251-000, Jaraguá do Sul, SC, Brazil;3. Universidade do Vale do Itajaí, Uruguay Street, 458, Centro, 88.302-202, Itajaí, SC, Brazil;1. Zhejiang Provincial Center for Disease Control and Prevention, Hangzhou 310051, Zhejiang, China;2. Heping District''s Center for Disease Control and Prevention, Tianjin 300020, Tianjin, China;3. Department of Clinical Nutrition, Hangzhou Sanatorium of People''s Liberation, Hangzhou 310013, Zhejiang, China;4. National Institute for Nutrition and Health, Chinese Center for Disease Control and Prevention, Beijing 100050, China
Abstract:Among the difficulties found in the implementation of ISO 14001 systems, resistance to change can always be found. It is mainly a consequence of the hurry to change, loss of focus, concentration of decision making at the level of top management, arbitrary imposition of objectives and results, faulty communication, and the absence of motivational and financial incentive for change.Therefore, the main objective of this paper is to present best practices with respect to the management of organizational change due to the implementation of ISO 14001 norms in two industrial companies in the Midwest region of the State of São Paulo – Brazil.
Keywords:
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