Tourist facilities for disabled people on the French Riviera: a strategic model of the controversial plans to develop the seafront areas

Faced with a growing demand from the disabled community in Europe and encouraged by new regulations regarding people with disabilities, the French Riviera has joined an initiative which makes its seaside facilities more accessible. Adapted amenities are consequently currently available on the French Riviera. A survey carried out of 20 seaside tourism professionals and representatives of local institutions aimed to understand the underpinning strategies of these developments, which are very heterogeneous as regards their size, their localization, and their level of service. On the whole, it seems that on the French Riviera the services offered to disabled tourists are the product of a mixture of willingness and obligation by the regulations. Disabled people are not yet considered as real clients but as a separate population, not to be mixed with the able-bodied holiday clientele.