| ITIL服务管理在环境信息系统运维中的应用初探 |
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| 引用本文： | 李慕爽,田阳光.ITIL服务管理在环境信息系统运维中的应用初探[J].中国环境管理,2013(4):43-47. |
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| 作者姓名： | 李慕爽 田阳光 |
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| 作者单位： | [1]吉林省人民医院,长春150000 [2]吉林省环境信息中心,长春130053 |
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| 摘 要： | 本文介绍了主流的运维管理ITIL框架体系，通过对吉林省环保专网的梳理和优化流程，以信息化手段提升环境管理水平，实现以环保业务为中心，提高行政服务效率，同时降低运维风险。
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| 关 键 词： | 环境信息 ITIL 运行维护 |
Application of ITIL service management in the environment of information system maintenance |
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| Authors: | Li Mushuang Tian Yangguang |
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| Institution: | ( People＇s Hospital of Jilin Province,Changchun,130000, The Environmental Information Center of Jilin Province,Changchun,130033 ) |
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| Abstract: | This paper introduces the main operation and maintenance management of ITIL system, according to the Jilin province environmental protection network comb and optimize process, to improve the information level of environmental control by means of informatization, in order to achieve the environmental protection business as thecenter, to improve the efficiency of administrative services,and reduce the operational risk. |
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| Keywords: | environmental information ITIL maintenance |
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