| 浅谈如何提高高校图书馆服务质量 |
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| 引用本文： | 李佳,罗永军,刘芳.浅谈如何提高高校图书馆服务质量[J].中国环境管理干部学院学报,2009,19(3):118-120. |
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| 作者姓名： | 李佳 罗永军 刘芳 |
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| 作者单位： | 中国环境管理干部学院,河北,秦皇岛,066004 |
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| 摘 要： | 服务质量的好坏直接影响图书馆的形象。读者数量的递增要求馆藏的数量越来越大，原有的馆藏特色已不能满足读者的需求。应完善服务理念，提高服务品质，加强图书宣传力度，改进服务工作办法，提升自身专业知识素质，使读者满意。
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| 关 键 词： | 服务质量 理念 素质 方式 |
The Way to Improve the Service Quality in College Library |
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| Li Jia,Luo Yongjun,Liu Fang.The Way to Improve the Service Quality in College Library[J].Journal of Environmental Management College of China,2009,19(3):118-120. |
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| Authors: | Li Jia Luo Yongjun Liu Fang |
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| Institution: | Environmental Management College of China;Qinhuangdao Hebei 066004 |
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| Abstract: | The service quality is closely related to the image of library.With the growing number of readers,there is an increasingly higher demand for the library collection.Therefore the librarians need to perfect the service concept,enhance the service quality,intensify the publicity,improve service method,strengthen the professional quality to meet readers' need. |
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| Keywords: | physical education life-long physical tenuto connection physical course |
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