Assessing the Collection of Urban Solid Wastes: A Step Towards Municipality Benchmarking

The assessment of collection systems for municipal wastes is becoming an issue of increasing importance among local authorities. This paper contributes to this task by addressing and discussing a set of parameters that are characterizing certain aspects of the efficiency and effectiveness of the waste collection process. Case-study area for testing this set is the Thessaloniki Urban Area in Northern Greece. Specifically, a set of four evaluation indicators is initially discussed and quantified for each of the 14 considered municipalities, while the multiple-criteria decision support method of Analytical Hierarchy Process is finally applied to globally rank the municipalities. As a result, a classification of all examined municipalities is derived and various conclusions are drawn on certain efficiency and effectiveness aspects of waste collection systems.