Joint analysis of process and operator performance in chemical process operational safety

Independent studies of case histories by the Health and Safety Commission in the UK and by a Honeywell led industrial consortium world-wide showed that human errors represent the major cause of failure in process plant operation. In contrast to this discovery the majority of previous studies on computer aided systems for fault detection and diagnosis has focused on the process side. This paper presents a methodology, which can involve human factors into the development of systems for automatic identification and diagnosis of abnormal operations and develops methods and techniques that can be used to simultaneously capture, characterise and assess the performance of operators as well as of the process. A joint process–operator simulation platform is developed which is used as a test-bed for carrying out the study. The process part is a simulator, which simulates in high fidelity the dynamic behaviour of the process that is subject to the influence of various disturbances and operators’ interventions. The operator module is developed as a real-time expert system, which emulates operator’s behaviour in interpretation of received signals, and planning and execution of decisions. The interaction between the two modules is managed through an interaction module, which handles the real-time exchange of data using Dynamic Data Exchange. The interaction module also contains the toolkits for analysing the dynamic behaviour of the joint process–operator system. The method and system are illustrated using a simulated case study.