How do leaders use emotional labor? |
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| Authors: | Ronald H Humphrey |
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| Institution: | Department of Management, Virginia Commonwealth University, , Richmond, Virginia, U.S.A. |
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| Abstract: | Leaders use emotional labor to regulate their own emotions and to manage the moods, job attitudes, and performance of their followers. Researchers need to examine how emotional labor is related to (i) leadership styles, (ii) leader and subordinate stress and well‐being, (iii) leader authenticity and character, and (iv) leader effectiveness. Copyright © 2012 John Wiley & Sons, Ltd. |
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| Keywords: | emotional labor leadership stress authenticity moods |
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