Incidents in manual handling activities

More than 20000 handling manoeuvres in loading or unloading trailers in a large transportation company were observed. The aim of the study was to determine the frequency and nature of the incidents occurring whilst handling. The incidents were recorded and interpreted from a double perspective, namely as risk factors and as activity regulation factors. The study showed that on average, one incident occurred in every seven handling manoeuvres: 71% of them were related to the environment, and 29% to the activity. While numerous, the environment-related incidents were generally without consequences. In this respect, the activity incidents appeared more risky; also, the majority of these incidents occurred during the load positioning phase. The study also showed that loads are re-handled twice as often in unloading as in loading, the frequency of re-handlings varying widely from one handler to another. The reasons why so few of the observed incidents are reported in accident studies and their significance in the understanding of handling problems are discussed.