Disadvantaged consumers — can planning respond?

The development of new forms of retailing has brought material advantage to a majority of the population, in terms of greater choice, comfort and cheapness in shopping. These benefits are greatest in supermarkets and hypermarkets. However, these outlets are not evenly distributed over the urban area when compared to smaller, traditional stores. As a result the population has varying degrees of access to them. As strong disparities in levels of income, and mobility already exist, concern has been expressed over the growing inequalities between the poorer, minority sections of the population, and the rest. This paper identifies groups of consumers who can be described as ‘disadvantaged’ in terms of shopping and looks at the spatial implications of consumer deprivation and examines possible solutions to these problems.