Certification and integration of management systems: the experience of Portuguese small and medium enterprises

The purpose of this study was to characterize the situation of Portuguese Small and Medium Enterprises (SMEs) concerning the certification of their Quality Management Systems (QMS), Environmental Management Systems (EMS) and Occupational Health and Safety Management Systems (OHSMS), in their individually form, to identify benefits, drawbacks and difficulties associated with the certification process and to characterize the level of integration that has been achieved. This research was based on a survey carried out by the research team; it was administered to 46 Portuguese SMEs. Our sample comprised 20 firms (43%) from the Trade/Services activity sector, 17 (37%) from the Industrial sector, 5 (11%) from the Electricity/Telecommunications sector and 4 (9%) from the Construction area. All SMEs surveyed were certified according to the ISO 9001 (100%), a quarter of firms were certified according to the ISO 14001 (26.1%) and a few certified by OHSAS 18001 (15.2%). We undertook a multivariate cluster analysis, which enabled grouping variables into homogeneous groups or one or more common characteristics of the SMEs participating in the study. Results show that the main benefits that Portuguese SMEs have gained from the referred certifications have been, among others, an improvement of both their internal organization and external image. We also present the main difficulties in achieving certification. Overall, 7 of the Portuguese SMEs examined indicated that the main benefits of the IMS implementation management included costs reduction, increased employee training and easier compliance of legislation. The respective drawbacks and difficulties are also presented. Finally, we presented the main integrated items in the certified Portuguese SMEs we examined.     

Environmental management systems' awareness: an investigation of top 50 contractors in Egypt

The construction industry, as an economically strategic sector and a large contributor to pollution generation, is expected to face enormous obstacles if it doesn't respond to the new business and regulatory environmental requirements in an increasingly competitive market after international trade liberization. A practical tool to achieve sustainable construction is through adopting Environmental Management Systems (EMS). Movement towards environmental management systems is getting momentum in the construction industry of most developed countries. However this field is still a relatively new and the concept is still marginalized in most of the developing world. It is suggested that lack of awareness is a major contributor to this lag.This paper reports on the results of a research on the environmental awareness of the top 50 contractors in Egypt. It investigates their ISO 14001/EMS awareness, opinions about contractor's responsibility towards the environment, necessity of ISO 14001, and obstacles and potentials for ISO 14001 adoption. These results will pave the way for effective implementation of EMS by contractors in Egypt. The paper also discusses integrating sustainable construction principals with EMS. This integration should result in environmental, social, as well as economical benefits.     

Critical factors for implementing ISO 14001 standard in United States industrial companies

The purpose of this paper is to present the results of an empirical study carried out on a sample of certified industrial companies that operate in the United States, with the aim of identifying some of the critical factors for successful implementation of the ISO 14001 registration process. The paper reveals that it takes most of the companies between 8 to 19 months to obtain ISO 14001 certification. In addition, the ISO 14001 elements requiring the greatest effort are: identifying environmental aspects, environmental management system (EMS) documentation, training, EMS audits, operational control, environmental management program, objectives and targets, and document control. The survey also reveals that high certification cost and lack of other available resources are the greatest obstacles for implementing the ISO 14001 standard.     

The benefits associated with ISO 14001 certification for construction firms: Turkish case

Construction firms all over the world are increasingly seeking to obtain ISO 14001. The rapid growth in the number of ISO 14001 applications in Turkey and the share from the construction sector in this number, as a leading sector, is rather striking. This paper, using a structured questionnaire survey, investigates whether there is any dependence or relation between construction firms characteristics and having ISO 14001 certification and any difference in the perceptions related to ISO 14001 by considering both firm characteristics and two different groups as certified and non-certified firms. Additionally, it examines the perceived benefits of having ISO 14001 for certified construction firms. According to the results of analysis, although there is not any difference in perceptions on ISO 14001 certification in terms of firm characteristics and being as certified and non-certified and their both positive opinions about ISO 14001 certification. There is a relation between firms characteristics and having ISO 14001 certification. ISO 14001 certification contributes to construction firms not only in terms of environmental benefits but also with corporate management and marketing effects, thus verifying that the ISO 14001 has a positive impact on the Turkish construction sector.     

The state of ISO 14001 certification in Greece

Consideration is given to the evaluation of the present state of ISO 14001 implementation, as determined by the penetration of certifications and of certification agencies within industries in Greece. After identifying nearly all certified enterprises by the end of year 2004, a large cluster of 153 enterprises (circa 80.5% of all certifications), for which published information was available, are analysed. The data used concern both individual enterprises and demographic averages for respective industrial activities (determined by industry and sector). Analysis reveals ISO 14001 to be mainly accepted in manufacture, with both services and commerce to seriously lag behind. Analysis by sector, a more detailed activity indicator, shows marked ISO 14001 penetration differences between sectors, suggesting the influence of activity-related practices as a major certification driver. Evidence is also provided for the existence of a sector-related certification culture associating ISO 14001 certification decisions with ISO 9000 sector penetration levels. In addition, relatively larger enterprises, but not necessarily more profitable, seem to seek ISO 14001 certification in most sectors. Finally, analyses of all main certification agencies identified in Greece demonstrate that, with one exception, the choice of agency is mostly independent of industrial activity as well as certified enterprise size and profitability.     

ISO 14001 certification in Brazil: motivations and benefits

Why do firms seek the ISO 14001 certification? This study presents a survey with 63 Brazilian companies from the chemical, mechanical and electronic industries. A Structural Equations Model (SEM) analyzed the relations between motivations and benefits related to the certification. An exploratory factor analysis identified four sources of motivation: reaction to pressures from the external stakeholders; proaction in expectation of future business concerns; legal concerns; and internal influences. Four dimensions characterized the benefits of an ISO 14001 certification: operational changes; financial impacts; relationship with business stakeholders (customers, competitors, suppliers); and relationship with societal stakeholders (government, society and NGOs). The motivations appear in two levels. Internal and legal motivations are the first level (antecedents), while reactive and proactive motivations are second level (consequents). Internal motivations explain reactive and proactive motivations and production benefits. Legal motivations explain proactive motivations, financial benefits, and benefits in relationships with societal stakeholders.     

Implementing environmental with other standardized management systems: Scope,sequence, time and integration

The aim of this article is to analyze how the implementation of the environmental management system (EMS) in accordance with the ISO 14001: 2004 standard has been carried out in organizations having more than one standardized Management System (MSs). In particular, four implementation aspects will be discussed, namely the different management system standards (MSSs) used for registration, for example ISO 14001, ISO 9001, OHSAS 18001, ISO 27001 and SA 8000, the order in which they were implemented, the time required for each implementation, as well as the scope of integration of these MSSs into a single Integrated Management System (IMS).In order to do so, some of the results of a survey carried out in 176 organizations registered to, at a minimum, both ISO 14001: 2004 and ISO 9001: 2000 standards for environmental and quality management, respectively, are presented. As one of the few existing empirical studies regarding the integration of multiple MSs, this research reveals the importance of the different possibilities which organizations can opt for when considering EMS implementation. For example, while most respondents implemented ISO 9001 before ISO 14001, others did so simultaneously or even applied ISO 14001 first. Furthermore, although a large majority of organizations integrated their EMS with additional standardized MSs, a small percentage did not. Apart from illustrating the survey outcomes, the article contains a detailed case analysis of four specific organizations with high environmental awareness that have implemented quality and other standardized MSs.     

The role of environmental management system on introduction of new technologies in the metal and chemical/paper/plastics industries

Pollution prevention with the use of modern cleaner technologies in industrial sectors is the cornerstone of successful environmental policy certified according to the requirements of the international standard ISO 14001. The analyses were performed with the objective of assessing general aspects of technology modernisation as a result of the ISO 14001 certification in industrial enterprises in order to develop a better understanding whether the ISO 14001 certification can accelerate initiatives for the adoption of new and cleaner technologies within the certified firms on one hand, and, on the other hand, to find out to what extent it helped to upgrade their environmental performance. The research was performed within Slovene metal and chemical (including pharmaceuticals, paper and plastics) manufacturing companies with an additional emphasis on firms which are committed to implementing the IPPC directive. In general, certified enterprises consider ISO 14001 as a very useful tool in promoting and adopting new cleaner technologies. ISO 14001 seems to be particularly important to create better conditions for the technology changes in companies which are committed to the IPPC Directive. Companies in chemical and related industries, to a much higher extent, used predominantly modified technologies to diminish their environmental impacts, while companies in metal industries, to a higher extent, used a combination of existing and new technologies after ISO 14001 certification. It seems that better environmental performance is associated with higher productivity in ISO 14001 certified firms.     

Evaluation of critical success factors of implementation of ISO 14001 using analytic hierarchy process (AHP): a case study from Malaysia

The factors and sub-factors critical to the successful implementation of ISO 14001-based environmental management system (EMS) and benefits that can be reaped from the implementation were explored in this study. An empirical study using the analytic hierarchy process (AHP) was carried out to find the relative weights and priorities of these critical success factors and benefits. The study was carried out in Malaysia among companies in the electrical and electronics sector. The results of the study indicate that the critical success factors in the order of importance are as follows: management approach, organizational change, technical aspects, and external and social aspects. The results of the study also indicate the benefits that can be obtained by the implementation of ISO 14001: improvement in the company's image and reputation, improvement in company's processes and profits, improvement in customer loyalty and trust, and improvement in staff morale and employer–employee relations.     

Environmental impact evaluation using a cooperative model for implementing EMS (ISO 14001) in small and medium-sized enterprises

Certification of an ISO 14001 Environmental Management System (EMS) is currently an important requirement for those enterprises wishing to sell their products in the context of a global market. The system's structure is based on environmental impact evaluation (EIE). However, if an erroneous or inadequate methodology is applied, the entire process may be jeopardized. Many methodologies have been developed for making of EIEs, some of them are fairly complex and unsuitable for EMS implementation in an organizational context, principally when small and medium size enterprises (SMEs) are involved.The proposed methodology for EIE is part of a model for implementing EMS. The methodological approach used was a qualitative exploratory research method based upon sources of evidence such as document analyses, semi-structured interviews and participant observations.By adopting a cooperative implementation model based on the theory of system engineering, difficulties relating to implementation of the sub-system were overcome thus encouraging SMEs to implement EMS.     

Diffusion of ISO 14001 environmental management systems in China: rethinking on stakeholders’ roles

Since the release of ISO 14001 in 1996, China has witnessed a surge in the number of ISO 14001 certification. As an international environmental standard, ISO 14001 has two basic functions: one is playing as an environmental management instrument, while the other as a signal of firms’ better environmental performance to stakeholders. Based on the stakeholder theory, we have examined the effects of community, regulatory and some organizational stakeholders on the diffusion of ISO 14001 certification at Chinese provincial levels. Using a panel data of ISO 14001 certification from each province for the period of 2004-2008 in China, empirical evidence of such relations is found. The finding reveals that signaling to foreign customers and community stakeholders plays a dominant role in encouraging diffusion of ISO 14001 certification. However, as an important organizational stakeholder, foreign investors have shown no significant effect on the diffusion of ISO 14001 in China.     

Drivers,barriers and incentives to implementing environmental management systems in the food industry: A case of Lebanon

The shift in policy towards prevention and towards making producers responsible for the pollution they cause has lead corporations to limit environmental liabilities through the improvement of environmental performance. The implementation of an Environmental Management System integrates the precautionary and polluter pays principles into a firm's operations and demonstrates commitment to sustainable development. This research aims at assessing the factors influencing the implementation of ISO 14001 Environmental Management System in developing countries taking the Food Industry in Lebanon as a case example. For this purpose, primary data were collected using a field survey questionnaire that was administered to a representative sample of facilities. The results revealed that the food industry is generally more concerned with safety and quality issues rather than environmental issues. Following international food sector trend, improving environmental performance and enhancing company image are the most salient drivers to adopt ISO 14001. The lack of government support and stakeholder demand as well as the fact that ISO 14001 is not a legal requirement constitute the most salient factors hindering the adoption of the standard. Economical and organizational factors are the most significant incentives required to motivate the food industry to adopt ISO 14001. The industry is less likely to voluntarily consider adopting ISO 14001 before acquiring a quality management certification or until ISO 14001 certification gain more recognition in the international food sector. The study defines the foundations for developing strategies, policy reforms and incentive schemes to reduce the barriers of implementing ISO 14001.     

关于环保行政管理部门推行ISO14001标准的建议

文章提出推行ISO14001标准,实施环境管理体系认证,不仅对减少污染物的产生与排放、资源能源的节约、保护环境资源起到了重要作用,而且对改善环境管理模式,提高管理水平,特别是环境管理水平起到了重要作用,分析了环保行政管理部门推行ISO14001标准必须具备一定的条件、目的和意义,强调指出绿色行政是行政管理部门工作的目标,ISO14001标准是行政管理部门实现绿色行政的工具与保证,对环保行政管理部门推行ISO14001标准在实施过程中的若干问题进行了讨论和建议.     

Does ISO 14001 work in Brazil?

As a result of increasing global awareness about the importance of the environment, depletion of natural resources and legal pressures for companies to manage their processes in a sustainable manner, ISO 14001 systems have been gaining increasingly more importance in the organizational scenario. These elements are even more critical in emerging nations due to less awareness and fewer demands by governments and the population in relation to environmental issues. Therefore, the main objective of this study is to verify the benefits and difficulties of Environmental Management Systems based on ISO 14001 at industries in the state of São Paulo – Brazil (an emerging country) by conducting a survey to subsidize the proposal for actions in the public, academic and private sectors to promote the use of this standard of reference and strengthen its results in Brazil. A questionnaire was sent to 194 companies from the National Institute of Metrology, Standardization and Industrial Quality database. 69 answered, representing a return rate of 35.36%. The main benefits identified are related to the development of preventive environmental actions, reduction in the consumption of power, water, gas and fuel oil, and a positive influence on other internal management processes. The main difficulties are related to cost increases from ISO 14001 management systems and the constant changes in environmental legislation in Brazil. Some actions are proposed at the end of the analyses to intensify the use and improve the results of this standard, such as changes in government legislation and its collective development and implementation in industries.     

Integrated management systems: experiences in Italian organizations

Integrated Management Systems (IMS) are becoming more and more important, but experiences may differ across regions and companies of different size and sectors. The study reported in this paper has been developed using a sample of Italian companies to investigate the potential for integration starting from an analysis of the common aspects in terms of real motivations (company image, costs saving, etc.), obstacles (unclear regulations, lack of financial support, etc.), driving forces and external pressures that companies meet when implementing each of the management systems analysed: Quality (ISO 9001:2000), Environmental (ISO 14001:2004), Occupational Health and Safety (OHSAS 18001:1999), and even, Social Responsibility (SA 8000:2007) management systems.     

ISO 14001 in environmental supply chain practices

This paper focuses on the role of ISO 14001 in environmental supply management practices in Swedish companies. It discusses the existing and potential role of ISO 14001 for three key operational tasks of environmental supply chain management: to communicate the requirements to the supplier, to motivate and enable the supplier, and to verify that the supplier follows the requirements. The study used three different research methods: interviews with environmental managers, focus group discussions and a survey of two multinational companies and their operating units in several countries.It concludes that cooperation between the purchasing and environmental functions within a company is frequently not sufficiently achieved in implementation of ISO 14001; this makes the communication of customer requirements to suppliers less efficient. Building close relationships with suppliers is important to overcome initial difficulties, but this often conflicts with having a large supplier base. For the supplier to have an ISO 14001 certificate is seldom an absolute requirement, however, preference is often given to such suppliers. The value of the ISO 14001 certificate, as a proof of environmental performance, is a combination of the supplier's environmental ambitions, the advancement of supply chain practices of the customer and the ambitions of the certification bodies. Supplier audits are not commonly used as they are resource-consuming. Monitoring and verification approaches need further development.     

上海市实施ISO14001环境管理体系标准的回顾与展望

建立ISO14001环境管理体系、开展ISO14001认证工作已在我国全面展开，如何发挥环境保护行政主管部门的作用，对深入推进ISO14001标准认证至关重要。从实施ISO14001标准，促进环境保护工作发展的角度回顾了上海市实施ISO14001环境管理体系标准的历程，探讨了上海市实施 标准的未来发展趋势，并对实施过程中出现的问题提出了对策和建议。     

实施ISO14001环境管理持续改善企业环境绩效

总结介绍了实施ISO14001环境管理的经验和做法，运用“规划、实施、验证、改进”的PDCA循环模式，改善了企业环境行为，取得了可观的环境效益、经济效益和社会效益。     

Underlying mechanisms in the maintenance of ISO 14001 environmental management system

In this paper we aim to investigate the underlying mechanisms of the maintenance of ISO 14001. Initially, we looked into the Hillary's [Hillary R. Evaluation of study reports on the barriers, opportunities and drivers for small and medium sized enterprises – the adoption of environmental management systems. Report for DTI Envirodoctorate 5th October, 1999. London: NEMA; 1999] evaluation study on barriers, opportunities and drivers for small and medium enterprises that adopted environmental management systems and we developed a comprehensive list of barriers identified in the literature. We have used this set of barriers to investigate the underlying mechanisms in the maintenance of ISO 14001 environmental management system through an in-depth longitudinal case study in manufacturing organisations. We have determined five underlying processes (transforming and value adding; administrating and improving; understanding and accepting; communicating and learning; availability of resources) and five key actors (external environment; environmental management team; ISO 14001 EMS; organisation; resources and skills), which interactions are captured in M-ISO model. Finally, based on our study we offer directions for future research.     

ISO 14001 and solid waste generation rates in US manufacturing organizations: an analysis of relationship

The purpose of this paper is to study the impact of ISO 14001 and other significant factors on solid waste generation rates of organizations. The research is based on a survey conducted on a random sample of industrial companies that operate in United States. The paper reveals that companies’ solid waste generation rates are significantly reduced by certification and identifies several factors of ISO 14001 that are most significant in terms of solid waste reduction. The paper also reveals that solid waste disposal costs are also significant and influence the solid waste generation of industrial companies.